Q&A for How to Buy on eBay Safely

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  • Question
    Do you recommend buying a used phone on eBay?
    Brehima Traore
    Electronic Repair Expert
    Brehima Traore is an Electronic Repair Expert specializing in sharing information about smartphones. Brehima has a follower base of over 59,000 YouTube subscribers and over 150,000 followers on Instagram. His most popular videos highlight phone camera and screen replacement tips.
    Electronic Repair Expert
    Expert Answer
    If it will be used as a phone, the best place to get a used phone is eBay. The price is going to be lower than what you will pay generally and, also, it is going to be less than what you're going to pay if you were to buy the same phone used from any of the manufacturers. You will have to talk with the seller by message and ask him any questions that you have and he will have to give you a satisfactory response for you to proceed in buying that phone. Also, the best thing that you can do is to ask for additional pictures of the areas where the phone is generally going to have damage.
  • Question
    Is it possible to order from eBay and pay cash on delivery?
    Community Answer
    No. You have to pay right after you purchase it online.
  • Question
    How would I know if the item is just like the same one on the pictures? Some say "the images are for reference only, please take the item you get as standard."
    Vieno
    Community Answer
    I would never buy from a seller who disclaims the pictures. However, if you're willing to buy from a seemingly clueless seller, you can always open a SNAD (significantly not as described) claim and are likely (though never guaranteed) to get your money back if the item looks significantly different from the pictures.
  • Question
    Is shipping free when I pay with eBay gift cards?
    Vieno
    Community Answer
    Your form of payment has nothing to do with the shipping cost. Sellers set the cost of shipping, not eBay.
  • Question
    If I use my credit card for a purchase, will the buyer still have access to my credit card information after the purchase is made?
    Community Answer
    The buyer will never have access to that information. PayPal handles the credit card/debit card numbers. This is one of the benefits of using PayPal.
  • Question
    Why do I have to verify with a security code when I pay?
    Community Answer
    They just want to confirm that it is you and not someone else using your information to make purchases on your behalf.
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