Q&A for How to Connect Your Xbox One to the Internet

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  • Question
    What is faster: wireless or cable?
    Community Answer
    Wired Ethernet cables will always be faster, but WiFi is much more convenient. The choice is ultimately up to you.
  • Question
    XBox 360 makes you purchase XBox Live cards. Does XBox One have free WiFi?
    Community Answer
    No. Your Xbox Live membership, however, will work on both Xbox One and Xbox 360.
  • Question
    Are all Xbox One consoles WiFi ready?
    Community Answer
    Yes.
  • Question
    Do I need internet to play regular games on the Xbox one?
    Community Answer
    No, unless you are trying to play online with other players via WiFi or Xbox live.
  • Question
    I have internet but no cable. Will I be able to play games on Xbox one?
    Community Answer
    As long as you have a good internet connection, you should be able to connect your internet to your Xbox, allowing you to play games.
  • Question
    Why can't I get my Xbox 360 to connect to the internet?
    Community Answer
    If you have an Xbox 360, and it's not a slim, then you either need an Ethernet cable or an Xbox 360 wireless internet adapter. If you do have a slim, you don't need either of these, and you must have poor internet connection.
  • Question
    My Xbox won't connect to my Wifi sometimes. What can I do?
    Community Answer
    If you have an Xbox 360, unplug your Wifi router and modem, turn your 360 off, then wait for about 10 minutes. After that, plug in your router and modem, turn your 360 on, and try to connect back to your Wifi. If the problem happens again, just repeat these steps.
  • Question
    Why does my Xbox one only allow me to download half-games?
    Community Answer
    This occurs if you download a lot but don't have much space, then it will freeze all the time and won't download properly. Remove some things to free up space to see if that helps.
  • Question
    If I buy a golden subscription, do I need internet access?
    Community Answer
    Yes.
  • Question
    Where can I type in an internet address?
    Community Answer
    If you're speaking of web-browsing, then you need to download Microsoft Edge from the store. There you can web browse.
  • Question
    How do I set up a second Xbox One controller?
    Community Answer
    Press the connect button on the top of the controller and the button on the Xbox at the same time
  • Question
    Is there any way to make the wireless connection stronger?
    Community Answer
    Follow the recommendations in Improve WiFi Reception to ensure you're getting the most out of your signal.
  • Question
    How do I set up a wired connection on my Xbox One if I don't have a long enough Ethernet cable?
    Community Answer
    You will have to move your Xbox closer to your cablemodem, use wireless connection found in settings, or get a longer Ethernet cable; they can be found inexpensively online.
  • Question
    What kind of wireless adapter does an Xbox One have?
    Community Answer
    Xbox ones don't require a wireless adapter. You can begin setting up a wireless network connection immediately in the network settings without any third-party equipment.
  • Question
    If I have a wired or wireless internet connection on the Xbox, is it necessary to subscribe to Xbox Live Gold to play Fifa 18 online?
    Community Answer
    The method of connecting your Xbox to the internet doesn't matter in this situation. If you plan on playing online multiplayer you will need an Xbox Live Gold subscription to do so. Xbox Live Gold subscriptions can be bought with a credit card or at a local retail store in the form of a prepaid card.
  • Question
    Do I need to connect to the internet to use an Xbox one?
    Community Answer
    No, but you will need to connect to the internet to play with friends or log onto Xbox Live.
  • Question
    Which kind of ethernet cable do I need for my Xbox One to connect to the internet?
    Community Answer
    Any kind or a Patch cable. Make sure you have enough length. An Ethernet cable is all that’s required.
  • Question
    What do I do if my Xbox One will connect to the ethernet cable, but not through WiFi?
    Community Answer
    Test your WiFi thru another device. (iPad or iPhone.) If this works, then refer to setup on Xbox. If it doesn’t work, then most likely your WiFi has stopped working on your router/modem. This is a common problem with modems.
  • Question
    Do Xbox 360 controllers work with Xbox One?
    Community Answer
    No, you need an Xbox One Controller for an Xbox One console. Wired or wireless controllers are available for the Xbox One also, but it must say "Xbox One" or "Xbox One Compatible" on the packaging.
  • Question
    I can’t get the option to switch to wired. Any thoughts?
    ture znipp
    Community Answer
    Have you plugged in an ethernet cable? The cable has to be plugged in for you to actually be able to use a wired connection.
  • Question
    Why does my Xbox keep asking me to input information that I already put in?
    Community Answer
    Turn it off and back on. If that does not work, then maybe it's about a need to authenticate it.
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