Q&A for How to Contact eBay

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  • Question
    What address do I use to return an item to eBay? I have been waiting a week for a response.
    Community Answer
    You don't send an item to eBay, you send it back to the seller. This has to be negotiated directly with the seller. Contact them and let them know the reason you are requesting a return. Depending on the seller's policy, you may or may not be able to get your money back, and may have to pay for return shipping.
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  • Question
    Is there a direct email address used for eBay aside from their website contact page?
    Community Answer
    No, that is the only way to email eBay.
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  • Question
    How do I find a reliable music instrument seller on eBay?
    Community Answer
    I suggest you go about that the same way as any other purchase. Check the seller's feedback rating to make sure they are active and have no negative feedback within the last 6 months. Other than that, I'm not sure what you can do without inspecting an item in person.
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  • Question
    What can I do if after a month my order has not been shipped?
    Community Answer
    Contact eBay and let them know. They should be able to handle the problem for you.
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