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Q&A for How to Contact the Social Security Administration
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QuestionI write as one who has lost my Social Security card. What is the process to seek a replacement?R2_d2000Top AnswererYou can follow the directions on the wikiHow article How to Get a New Social Security Card for directions on getting a replacement card.
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QuestionHow do I submit a change of address to the Social Security administration?R2_d2000Top AnswererYou can call them, visit your local office, or change your address through the "My Social Security Account" online.
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QuestionWhat address should I use to submit employer information so I can verify I have been insured to apply for Part B?Community AnswerYour local SSA office is the best way to go. Make copies of your information before submitting to your local office.
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QuestionHow do I find the closest Social Security office for my ZIP Code?Community AnswerFollow Step 1 of Method 3.
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QuestionHow can I reach a customer service representative?R2_d2000Top AnswererYou can call them and go through the automated system, which will eventually transfer you to a customer service representative, or you can visit your local Social Security office.
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QuestionHow do I contact the Social Security Administration when my spouse has passed away? What do I need to bring? Can I do everything online over the phone?R2_d2000Top AnswererYou can contact the Social Security Administration to notify them of a death over the phone or by going to your local office. You might need to supply a death certificate, so it's a good idea to have it on hand when you contact them.
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QuestionHow do I get an appointment with someone I need to see with the required documents if I can't reach her by phone?R2_d2000Top AnswererI would recommend going to your local Social Security office instead. There may be a long wait, but it is easier to talk to somebody in person rather than over the phone.
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QuestionHow can I find out what my ex-spouse is receiving in monthly benefits? I want to collect half of what he gets.R2_d2000Top AnswererThere is probably no legal way. Unless the divorce settlement specifies that you should get half of your ex-spouse's income, then you won't be able to collect his benefits.
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QuestionWhat do I do if I applied for Social Security benefits and never get a call back or response?Community AnswerOpen an online account and you can see if they processed your claim or they may have tried to contact you. When they don't get a reply, they stop the claim. You can restart the same claim, but will have to appear in person in your office.
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QuestionWhat is the best way to contact Social Security?Drew Hawkins1Community AnswerThe easiest way is to call the toll free Social Security phone line. You can use the automated menu to get to the representative who can best help you with your problem. If you call after hours, leave a message and they'll get back to you. You can also use the phone line to find an office near you so you can visit in person for assistance. Another option is to go online and find a nearby Social Security office to visit.
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QuestionDoes Social Security have online chat?Drew Hawkins1Community AnswerNo, the Social Security office does not have an online chat you can use. Instead, you can call the national toll free line or call your local office if you have questions. You can go online to find the phone numbers as well as an address to the nearest office that you can visit in person for assistance with any problem or issue that you're having.
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QuestionCan you walk into a Social Security office without an appointment?Drew Hawkins1Community AnswerYes, you can absolutely go without an appointment. Call the national toll free line or go online to find an office near you. Visit the office during business hours and use the check-in kiosk to state why you're there and to receive a ticket. Wait in the waiting area until your ticket is called and visit the indicated window for assistance.
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