Q&A for How to Create a New Folder in Gmail

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  • Question
    How do you create a subfolder in Gmail?
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    Staff Answer
    On desktop, when creating a new label, check the box that says, "Nest label under:" and then select the label which you want your sublabel to be under and click "Create".
  • Question
    How do I make certain emails go directly into a folder in Gmail?
    wikiHow Staff Editor
    Staff Answer
    This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.
    wikiHow Staff Editor
    Staff Answer
    On desktop, drag and drop the e-mail into the folder of your choice, then future e-mails from that sender will show up in the folder. On mobile, tap and hold the e-mail you want to move, tap the 3 dots icon in the upper right corner, tap "Move to" and then tap the folder you want it in. This method isn't always completely effective if the sender is using more than one e-mail address (like if you are receiving e-mails from multiple people at one company).
  • Question
    Why are the filtered messages with labels still in my inbox?
    Community Answer
    Probably because a label is like a named flag rather than an actual folder. Highlight the message(s) in question and drag them from the message list (right) onto the label in the Inbox list (left). There are also various apps and 3rd party options that do not allow this, so taking items with labels, searching/filtering, then drawing in a full browser is sometimes the only way.
  • Question
    Can I make my labels different colors?
    Community Answer
    Yes, you can make the folders appear different colors other than gray. Click on a folder once, then click on the symbol that looks like three vertical dots to reveal a button that says "change color." Roll your mouse over that to see a selection of colors from which to choose.
  • Question
    Why can I not find these options in my Gmail?
    Community Answer
    Refresh the page, and click on the options key.
  • Question
    How can I delete an old folder I don't need anymore?
    Community Answer
    In the Gmail web interface: click the Settings (gear) icon, and select Settings. Click the Labels tab. Scroll down to the Labels section, where labels you've created are shown, and click remove for the label you want to delete. (For labels and categories generated by the system, you can only show or hide the label or category.)
  • Question
    How do I open the labels I have created?
    Community Answer
    The labels that are generically made for you from Gmail, are on the side available to be clicked on and can be opened on to at any time. Once you have created a new folder, or a label, you can simply just click on it like you would the generic labels as your new label should be listed their as well. If it is not, then the label was not made correctly, or at all. Either way reload the page a couple of times, and if their is no difference just make a new folder/label. But it should be easily opened, if you do things correctly.
  • Question
    Why do emails still appear in my inbox after I have labeled them?
    Community Answer
    Labeling something is different from moving it to another folder. Labeling emails will not remove them from your inbox.
  • Question
    How do I send different emails to different folders?
    Community Answer
    You can use a keyboard shortcut to do this. Press the ALT and the F4 keys at the same time.
  • Question
    How do I open a Gmail account?
    Community Answer
    Go to Google Mail and follow the instructions on the sign up button\link.
  • Question
    After I place an email in a folder, if I delete the duplicate in the inbox, will it delete the copy I put under the label?
    Community Answer
    Unfortunately yes. The main reason to create labels is to clear your inbox.
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