Q&A for How to Delete an eBay Account

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Can I use the same email address or username to create a new account?

Community Answer

No, eBay will not allow you to create a new account using the same username or email address that you used previously. This is to prevent users from circumventing poor feedback by closing and re-opening an account. If you plan on creating a new account with the email address currently associated with your eBay account, change it before closing your account.

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Question

I have inadvertently opened an eBay account on my iPad for my husband, but I meant to open it on his iPad. How do I fix this?

Community Answer

Log in to the account on his iPad, and log out of the account on your iPad.

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Question

Can I have confirmation emails sent to a different email address?

Community Answer

eBay will only send messages to the email address that is associated with the account you are closing. If you want to receive messages on another address, you'll need to change your address in your account settings before closing your account.

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Question

How do I remove my eBay account information from a public computer?

Community Answer

Just log out of your eBay account and no one will be able to access your account. If you asked the browser to remember your password for the site, you may want to delete that - see How to Delete Remembered Passwords .

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Question

I have two user IDs and wish to delete the latest one - will this affect the old account?

Community Answer

No. Each user ID is unique and user IDs cannot be linked to one another. Deleting your latest User ID will not affect your old one.

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Question

If I delete my eBay account, will my selling history still be available to me?

Community Answer

No. Once the account is closed you will no longer be able to log in to your account using the same credentials. So no 'Selling History' would be available. If you wish to save your selling history, then you can take the print out of the required pages (Sold Item History page or Invoices, etc.). and then close the account.

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Question

Will eBay charge me for an account I opened and then cancelled several minutes later?

Community Answer

No,they won't, you can delete your account for free.

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Question

I'm a new seller on Ebay with a feedback score of 0. How can I fix this?

Community Answer

Keep selling. Your score will go up once people start receiving your items.

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Question

Will deleting my eBay account delete my payment information?

Community Answer

Yes, but it’s recommended that you go under your payment details and manually remove them before deleting your account.

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Question

If I close my eBay account, can I regain it within 30 days? What information will eBay want?

Community Answer

You cannot gain it back. They take you through a multiple-step process in closing down your account to make ensure that's what you would like to do. You also cannot close your account and open another one with the same email; you now need a new email address to regain access to eBay.

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