Q&A for How to Find Out Why You Were Suspended on Xbox Live

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How long is a suspension on chatting with friends?

Community Answer

The time could only be three days for the first offence then the next time it happens it's seven days and it just keeps adding up every time you get reported for the reason.

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Question

What do I do if I was supposed to be un-banned today, but I am still banned from Xbox Live?

Community Answer

E-mail or contact Xbox. Ask them about the situation. First see if any family or friends did not prank you.

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Question

How long are suspensions on Xbox live for cheating?

Community Answer

It can either be infinite, or lower, depending on the situation regarding the type of cheating.

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Question

Can I be suspended for pulling out of a game before it's finished?

Community Answer

Yes, you can be reported for quitting early but that rarely happens.

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Question

Will I receive an email about my Xbox Live suspension, and if so, where would I receive it?

Community Answer

Yes. The notification will come to whichever email address is linked to your Xbox account.

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Question

How long does a suspension last?

Community Answer

It depends on the reason for your suspension and whether or not you have been suspended before.

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Question

I'm trying to find a game in MW3 in multi-player, but every room says there are no games at all. Why is this happening?

Community Answer

It's an old game, so it will be hard to find one.

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Question

How long does a second communication suspension last for?

Community Answer

It really depends on the offense. There is no specified time stated by Xbox. If the offense is more severe, you could have a longer suspension. If you want to know more about suspension duration and overlap, please visit enforcement.xbox.com and click on the button next to "Reputation." The article should have the title "Suspension Durations and Overlap."

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Question

How long does it take to get emails from Xbox?

Nathanq

Community Answer

Normally you will get one within 5 minutes after getting suspended from Xbox Live, but it can take longer if they're having issues with the service.

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Question

Can I get suspended if I said a bad word on Xbox Live?

Community Answer

Yes, but only if it is used to harass another player. If you are suspended for sending harassing messages, it will usually be a 24 hour suspension (for the first offense).

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Question

What can I do if it is my second offense and it has been seven days?

Community Answer

If it's your second time, your suspension will be a bit longer. It gets longer each time you get suspended.

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Question

What happens if I get suspended for not paying my subscription fees?

Nathanq

Community Answer

You will have to pay the subscription fees to get access to the account. Once paid, you should get your account back.

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Question

Why did my email for my suspension not mention how long it would last?

Community Answer

Perhaps they didn't mention the length because they've suspended you forever. Or, instead of using a bot to write the email, the person who suspended you simply forgot to include the dates.

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Question

What do I do if my child was suspended on Xbox Live for no reason?

Community Answer

Xbox Live doesn't suspend people for "no reason". They will only be suspended for either nonpayment of the account or violating the terms of service. If the account balance is current, then your child has committed a violation on Xbox Live. The best thing to do would be to review the terms of service with your child and ensure that they're followed in the future to prevent further suspensions.

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Question

How long does a suspension usually last?

Community Answer

It depends on the reason for the suspension and whether not you have been suspended before.

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