Q&A for How to Get a Hacked Roblox Account Back

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  • Question
    How do I know if my ROBLOX account was hacked?
    Community Answer
    You will sign out without warning, and it will say your password is wrong when it isn't.
  • Question
    What do I do if my Roblox account was hacked, and I don't have an email?
    Community Answer
    Contact Roblox and ask them to help you. You need your username and proof that the account belongs to you.
  • Question
    What if ROBLOX does not reply in a week?
    Community Answer
    Send another message. Roblox may be very busy and has many Roblox users.
  • Question
    What do I do if a hacker returns and won't give up?
    Quinton Cummings
    Community Answer
    The hacker will not return successfully if you've done the following steps correctly. Make sure to log out of all sessions when you do get your account back, and un-link any accounts they've linked to their social media. This means Facebook, Twitter, YouTube and Twitch.
  • Question
    How can I find out why my Roblox account was hacked?
    Community Answer
    Most of the time, hacked accounts are from putting your information on a fake site that says you will receive Robux or Builders club.
  • Question
    How long will it take roblox to reply?
    Community Answer
    Usually 1-3 business days, but up to a week.
  • Question
    What if the hacker changed the password, and I'm not verified?
    Community Answer
    The mods may still be able to get back your hacked account if you provide them with enough information, like the email used for creation, the first password, the first username (if changed), etc.
  • Question
    How do I hack the hacker that hacked me?
    Community Answer
    Do NOT re-hack the hacker. If you do, your original account could get banned, or the hacker might use worse hacks on you.
  • Question
    How can I get my account back after a person has changed my password and I don't have an email?
    Community Answer
    You need proof you had control of the account in any way and send them an email so they can contact you.
  • Question
    Can Roblox find out the hacker's email?
    Community Answer
    Yes. They have the power to look at an account's details. They can look at the IP logs, as well.
  • Question
    My character keeps changing by itself, even when I'm not online! What can I do?
    Community Answer
    First, have you given your account's password to anybody? They could've changed your avatar. If that is not the case, someone must have guessed your password, so you should change it right away. If you continue having this problem after changing your password, contact ROBLOX support.
  • Question
    About how long will it take for them to respond after I send proof of ownership?
    Community Answer
    About a week or so. If they don't respond, send another message, but don't send too many or you will be banned for spamming.
  • Question
    How can I set up 2 step verification without a PIN number?
    Community Answer
    You don't need a PIN number in order to get 2 step-verification. All you need is an email.
  • Question
    What do I do if I'm kid and can't do anything?
    Community Answer
    Explain to your parents what happened, and ask them to help. Hopefully, they will sort it out for you.
  • Question
    What can I do if I'm not receiving an email to reset my password?
    Animebread
    Top Answerer
    Contact Roblox support.
  • Question
    Why does my account say that I'm a guest?
    Community Answer
    It may be a glitch. Try logging in again, and if that doesn't work, message Roblox.
  • Question
    What should I do if I never bought any Robux with a gift card and never got Ilders club?
    Community Answer
    Find some proof or tell your parents about it. Also make sure you checked with Help@Roblox.
  • Question
    What do I do if the hacker set a 2 step verification code after hacking me?
    Community Answer
    Contact Roblox and prove that you own this account. They will be able to help you get your account back.
  • Question
    What should I do if the hacker can control my computer?
    Community Answer
    You've probably downloaded a virus because hackers can't hack you just through Roblox games.
  • Question
    Can the hacker still access your account after you get it back?
    Community Answer
    If you change your password, the hacker won't be able to access it anymore.
  • Question
    What do I do if the hacker is unstoppable?
    Community Answer
    This is so rare that it might never happen, but if it does, then you will have to make a new account. If you know the hacker’s info, for example email or username, then report him/her to Roblox.
  • Question
    What do I do if the hacker turns out to be someone I know?
    Community Answer
    You can tell their parents if they are a kid and get your account back, or if it's an adult then you can call the cops and say that someone hacked your account.
  • Question
    What can be a proof that account is yours if you didn't put an e-mail in it?
    Mathematical Gamer TV
    Community Answer
    If you bought ROBUX or Builder's Club, you can use your credit card details as proof. If you didn't, you're stuck.
  • Question
    What if the hacker changed my username on ROBLOX?
    Community Answer
    The hacker cannot change your username without 1000 robux. If the hacker changed your username, you'll need 1000 robux to get your original username back.
  • Question
    How can I get my account back if somebody else logged on to it?
    Community Answer
    Go to "Settings-Security" and you'll see Sign Out All Sessions. Click that, which logs all of your devices out (except the one that you are clicking it on). Change your password immediately.
  • Question
    Can I get my account back without an email?
    Star8779
    Community Answer
    No, you can't change the pass without an email. Just make another account with the same things as your last account.
  • Question
    How can I get my account back if I don't have my email linked to my account?
    Community Answer
    Email Roblox about it. Give them your account info and proof that you are hacked, and you are the owner of the account. If you bought anything, like Robux or Builders Club, give proof with that, too. If you cannot prove it with other ways, you are stuck, you may have to make another account.
  • Question
    Can they hack without knowing my password?
    Community Answer
    In a sense, yes. If they are hacking to gain access via a brute force method, that means that they don't know your password to start with, but they will find out. It is also possible for a skilled enough hacker to mass hack or set up bot hacks. Brute force attacks can be countered by changing your passwords occasionally.
  • Question
    What if my account got hacked on Roblox and I can't reset the password?
    Community Answer
    The hacker probably changed the email so you can't change your password. If customer service can't help you, try to assign a new email.
  • Question
    What do I do if I had Builders Club on my hacked account? Will the Builders Club keep renewing?
    Community Answer
    Contact Help@Roblox, they will most likely give you a BC refund.
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