Q&A for How to Get a Starbucks Gold Card

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  • Question
    Does it really need to be a newly purchased card? I have an old card that has 60 stars on it, I can get 30 stars in a month. Why am I not being given any Starbucks Gold Card?
    Community Answer
    You have to earn at least 300 stars exactly one year (12 months) from your activation date.
  • Question
    My gold card is wearing out. How do I get it replaced?
    Community Answer
    Call the customer service phone number on the back of your card. They will verify your identity and address and send you a new card.
  • Question
    How do I load money to my Gold card?
    Community Answer
    You can do it online or in person at any Starbucks location.
  • Question
    What can I do if I reloaded money onto my card, but it hasn't shown up on the balance?
    CrybabyCarmella
    Community Answer
    It should show up within two hours. If not, ask the staff to see what’s going on.
  • Question
    What Starbucks drinks should I order?
    Community Answer
    It's up to you! If you're not sure where to start, try asking your barista for recommendations.
  • Question
    Should I buy drinks in separate transactions or together?
    Community Answer
    It doesn't matter because the stars accumulated come from how many dollars you spent (2 stars for every $1). However, if you're trying to collect the bonus star rewards by visits, it is better to buy drinks in separate transactions on the same day.
  • Question
    How old do I have to be to get the gold card?
    Community Answer
    18 years old.
  • Question
    I already achieved gold card status; however, i have not receive my gold card. What do I need to do?
    Matthew Farmer
    Community Answer
    Go to Starbucks and ask the manager or employees.
  • Question
    How do I get a gold card?
    Community Answer
    You would just need to follow the tips that are listed in the article, and you should be able to get a gold card easily.
  • Question
    How do I get my gold card to be my primary card on my Starbucks app?
    Logan Vessell
    Community Answer
    When you have two cards, there should be an option in the cards' details to select the card of choice as primary. Go to Cards > Starbucks Gold Card > Details > Make Primary.
  • Question
    How do I replace my worn-out Starbucks Gold Card?
    Community Answer
    Call the customer service phone number on the back of your card. They will verify your identity and address and send you a new card.
  • Question
    I hit gold status and never got my card? What should I do?
    Community Answer
    Call the number on the back of your Starbucks card; they should be able to help you. You could also try talking to the manager at any Starbucks location. They may not be able to help you in the store, but they'll at least be able to direct you.
  • Question
    How do I get a replacement Starbucks gold card if I lost mine?
    Community Answer
    Speak to a Starbucks employee and ask for a replacement and they will be happy to help you.
  • Question
    I accidentally deleted my gold card from my app. Can I get a new one or undo my deletion?
    Community Answer
    Sadly you can not undo it but if you speak to the manager of a Starbucks store, they will help you out and maybe get you a new one with the same balance.
  • Question
    If I hit gold status before I added my address to my account, does that mean I have to earn another 300 stars before they send the gold card to me?
    Community Answer
    No you don't but it is always a good idea to add your address before you hit your gold status, just in case.
  • Question
    I lost my gold card. How do I cancel the old card and get a new one?
    Community Answer
    Call customer service. They should be able to cancel it. You will need to give them your email address and more so they can verify that you are a valid gold card holder. If you go directly into a Starbucks, they might not know what to do as their job is making the drinks but you could ask for the manager.
  • Question
    How can I find out how many stars I have?
    Community Answer
    On the app, your star balance is on the home page. You can also ask your barista to check how many stars you have when you order.
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