Q&A for How to Get a Starbucks Gold Card

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Question

Does it really need to be a newly purchased card? I have an old card that has 60 stars on it, I can get 30 stars in a month. Why am I not being given any Starbucks Gold Card?

Community Answer

You have to earn at least 300 stars exactly one year (12 months) from your activation date.

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Question

My gold card is wearing out. How do I get it replaced?

Community Answer

Call the customer service phone number on the back of your card. They will verify your identity and address and send you a new card.

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Question

How do I load money to my Gold card?

Community Answer

You can do it online or in person at any Starbucks location.

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Question

What can I do if I reloaded money onto my card, but it hasn't shown up on the balance?

CrybabyCarmella

Community Answer

It should show up within two hours. If not, ask the staff to see what’s going on.

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Question

What Starbucks drinks should I order?

Community Answer

It's up to you! If you're not sure where to start, try asking your barista for recommendations.

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Question

Should I buy drinks in separate transactions or together?

Community Answer

It doesn't matter because the stars accumulated come from how many dollars you spent (2 stars for every $1). However, if you're trying to collect the bonus star rewards by visits, it is better to buy drinks in separate transactions on the same day.

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Question

How old do I have to be to get the gold card?

Community Answer

18 years old.

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Question

I already achieved gold card status; however, i have not receive my gold card. What do I need to do?

Matthew Farmer

Community Answer

Go to Starbucks and ask the manager or employees.

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Question

How do I get a gold card?

Community Answer

You would just need to follow the tips that are listed in the article, and you should be able to get a gold card easily.

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Question

How do I get my gold card to be my primary card on my Starbucks app?

Logan Vessell

Community Answer

When you have two cards, there should be an option in the cards' details to select the card of choice as primary. Go to Cards > Starbucks Gold Card > Details > Make Primary.

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Question

How do I replace my worn-out Starbucks Gold Card?

Community Answer

Call the customer service phone number on the back of your card. They will verify your identity and address and send you a new card.

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Question

I hit gold status and never got my card? What should I do?

Community Answer

Call the number on the back of your Starbucks card; they should be able to help you. You could also try talking to the manager at any Starbucks location. They may not be able to help you in the store, but they'll at least be able to direct you.

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Question

How do I get a replacement Starbucks gold card if I lost mine?

Community Answer

Speak to a Starbucks employee and ask for a replacement and they will be happy to help you.

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Question

I accidentally deleted my gold card from my app. Can I get a new one or undo my deletion?

Community Answer

Sadly you can not undo it but if you speak to the manager of a Starbucks store, they will help you out and maybe get you a new one with the same balance.

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Question

If I hit gold status before I added my address to my account, does that mean I have to earn another 300 stars before they send the gold card to me?

Community Answer

No you don't but it is always a good idea to add your address before you hit your gold status, just in case.

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Question

I lost my gold card. How do I cancel the old card and get a new one?

Community Answer

Call customer service. They should be able to cancel it. You will need to give them your email address and more so they can verify that you are a valid gold card holder. If you go directly into a Starbucks, they might not know what to do as their job is making the drinks but you could ask for the manager.

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Question

How can I find out how many stars I have?

Community Answer

On the app, your star balance is on the home page. You can also ask your barista to check how many stars you have when you order.

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