Q&A for How to Install a Modem

Download the appropriate app and follow the on-screen instructions. After the app is loaded, it will ask you to connect to the network that's being broadcast out of it. A lot of times, the routers have their own name and network password—it's already set up, so you just follow the instructions that the app gives you. At that point, as soon as you're logged in with that unit, it automatically detects the unit and sets up all the protocols for the type of internet you're using, and it'll ask if you want to change your broadcast ID and password. You should now be online and ready to go!

You should first consult your user manual for the computer and modem. Generally, all the settings will be in "control panel" for windows and "settings" for a Mac. You may also need to enter some settings in a web browser.

It depends on how many models up that modem is compared to the last one. It should be generally the same if it is the same brand and not too newer or older than the one you had. Most of the steps should carry over.

Locate the label on the modem that tells you the brand and model number. Do a google search for it and check the features. Strictly speaking, a modem does not have wireless capability, however these days most modems also contain a wireless "router." Together, the modem + router is known as a "gateway." This is what your internet provider usually supplies if you rent the modem from them - a wireless gateway. If you bought a separate modem it may or may not be a wireless gateway.

Yes, you just need to call your ISP and tell them that you have bought a new modem and do not need the leased one anymore. They will tell you how to return it.

Your modem may not support internet phone service (called VOIP). Only certain modems can handle Time Warner's phone service. Double-check the specifications and features of your modem to be sure. Since the modem is brand new, you can call the modem maker's toll-free tech support number and ask them for guidance. If yours definitely does support VOIP, then call Time Warner's tech support and explain the problem.

Yes. If you don't need to use your internet connection, there is no problem in turning it off. But most people just leave it on.

Yes, your roommate can use their laptop with your internet service. To prevent your laptop and/or your personal home network from possible malware or outside hacking, it's a good idea to use your modem's safest security settings. There are at least two ways to enhance the security settings. First, make sure your modem's wireless settings have WPA-2 security enabled. Be sure to create a complex password for this (upper & lower case letters plus numbers & special characters). Example: g00d53Cur1ty. Also, check your modem's instructions to see if it offers a "Guest" network in addition to the regular one which you are already using. Allow roommate to use only the Guest network.

Consult your manual or the back of your modem for a wifi name and password. You then go to the "settings" app on your tablet, then to the "wifi" tab and tap on the name that you found on the back of your modem or manual. You can then enter the password given by your ISP or on the back of you router or modem.

You can personalize your modem by going to the admin hub. Be sure to google your IP address so you know what to add when prompted for this. Then, there should be an option under Wireless to add your personalized name. If not, you'll need to contact the company who manufactured it for precise details on adding the name.

Most cablemodems have built-in routers, but check your model for specifics.

Check bottom of the modem or router for default password and try it. If it does not work reset with the reset button then try.