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Q&A for How to Legally Detain a Shoplifter
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QuestionCan I search a person's property if I think they shoplifted in my store?Community AnswerYou can ask them if they are willing to be searched, but a search against a person's wishes can only be carried out by the police.
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QuestionCan my friend be arrested for shoplifting after the store let her go?Community AnswerYes. Your friend has still committed a crime, and the store security is not law enforcement. The store may release an individual at their own discretion (usually if the suspect is uncooperative/law enforcement is delayed in their arrival). The store may still request a warrant for the suspect's arrest. Police will generally patrol the area for the suspect's vehicle or attempt to apprehend them at their residence.
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QuestionA shoplifter left a store and several employees ran after him. The item was retrieved and they got him back into the store. When he attempted to leave, a female employee shoved him up against the wall and held him there with her forearm. Is this allowed?Community AnswerStore staff have to right to detain a known shoplifter while waiting for police officers to arrive. They may restrain a person in order to do this as long as the force is not excessive, which it does not seem to be in this case..
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QuestionIf I enter the store with a bag from another store, do I have to show security the contents of the bag when leaving?Community AnswerLaws differ from one state to another. In my area, you don't have to show the contents of your bag unless there is a sign posted stating otherwise.
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QuestionWhat legal authority do store employees and security guards have to detain and physically restrain someone they suspect of shoplifting?Community AnswerThis depends on the policy of the store, as well the state which it is located. Store security is usually certified to conduct the investigation and make the apprehension, though both store policy and laws differ from state to state.
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QuestionCan department stores alert other locations of a potential shoplifter?Community AnswerYes, and they did this frequently. If someone is regularly shoplifting at a store or if a person stole a high dollar item, they will send blow up pictures of that person to all of the surrounding stores.
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QuestionIf someone has stolen items in their car that no one saw them take, and they were caught at a different town's branch of the same store, what can be done?Community AnswerLegally you have no right to bring anything into someone's property, although obviously they allow you to. As such, confiscation is within the rights of security, presumably under the owner's approval. However, it must be given back the moment you leave, otherwise that constitutes theft.
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QuestionIf I was still in the vestibule but did not exit the store, can they tell me to go back with them?Community AnswerIn some jurisdictions they can, but theft charges cannot be applied unless you fully exit.
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QuestionDoes a staff worker have an obligation to chase a shoplifter even if they are a minor?Community AnswerThey might not be obligated, but they are definitely able to give chase provided they don't put themselves or others in harms way (e.g. giving chase in a crowded mall).
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QuestionCan a loss prevention employee grab someone as they are leaving the store?Community AnswerAs long as it's not excessive force. If you feel like it was excessive force, look into the laws regarding retail fraud and detention in your area.
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QuestionWas it legal for store security to watch my daughter in the bathroom when he caught her shoplifting?Community AnswerIt is legal, but depending upon the company, some company policies do not allow for it. But to answer your question, yes it is legal. It is required that the LP agent observe the subject enter the restroom with the merchandise, and then exit without it. A complete search of the restroom is required (usually by a second LP agent) to ensure that the merchandise was not discarded, while the other LP agent maintains observation of the subject.
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QuestionIf a store employee tackles me, can I file a lawsuit?Community AnswerYes, absolutely. And you would have a compelling argument in court if you didn't physically provoke an attack (running away wouldn't be seen as provocation by any juror, by the way) and even more so if your reason for said lawsuit is as a result of you getting hurt.
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QuestionCan an employee follow me outside and put down vehicle information if I was shoplifting?Community AnswerYes, this option has persisted in every landmark case thrown against it or through it.
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QuestionHow should I respond to a call from loss prevention asking to speak to me about something?Community AnswerBe polite and answer their questions as best you can. If you try to avoid talking to them, you will look suspicious.
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QuestionIs it legal or necessary for store security to ask for a person's Social Security number if they're suspected of theft?Community AnswerAbsolutely not. The Social Security or SIN number (Canadian) information is for government use only.
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QuestionDo police have to read a suspect Miranda rights before removing the person from the store?Community AnswerThe police are required to read the Miranda warning when they effect an arrest or while a suspect is in a state of detention, prior to questioning them. Failure to do so makes the statements inadmissible but doesn't make eyewitness testimony or video evidence inadmissible. In other words, without the Miranda warning, your confession can't be admitted into evidence, but the video tape of you shoving merchandise down your pants can and will.
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QuestionIf loss prevention does not say who they are and are not saying what they saw a person take, is that a problem?Community AnswerYes. It creates the impression that their detention is unreasonable. An unreasonable detention can devolve into a charge of false imprisonment and assault. If you're loss prevention, announce yourself.
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QuestionIs it allowed to retain a minor?Alex AwsomeCommunity AnswerThis depends on how old they're. If the minor is under the age of majority, they'll try to get in touch with their parent or guardian. If they cannot get in touch with them, they'll have to contact the police instead.
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QuestionIs an employee allowed to detain a suspected shoplifter, for another employee to pepper spray them?AinsleyCommunity AnswerNo, because it has to be nonviolence. You should just detain them and leave it to the police.
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QuestionCan a shopper, not the owner, do anything?AinsleyCommunity AnswerThey don't have the authority to do it, but the shopper could report that to someone with authority to do so.
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QuestionIf I am a customer at a store and somebody walks out with merchandise and I witness it. Am I allowed to stop that shoplifter?AinsleyCommunity AnswerYou could say something like "excuse me ma'am you forgot to pay for it." But it's risky, since the shoplifter might be violent. You could try to take a photo of that person and then show it to the police and store employees.
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QuestionA shoplifter has left the store with stolen merchandise in a bag placed around her neck. Outside the store the shoplifter stated that no one could stop her now. How would you deal with this?AinsleyCommunity AnswerYou can try to stop her by blocking the way, but don't resort to violence.
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QuestionIf I was meeting my party that I rode with at front of store and was accused of theft that I had but was visible and never left store can store employee physically assault me and doing so broke my phone.Mb_2c04a3d45491Community AnswerThat was too extreme of the store employee to physical assault you. You might want to talk to the manager on that store on the phone and file a complaint.
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QuestionA female was stopped at the exit of a grocery store, was asked if she was concealing items and was made to lift her shirt. She was heavy chested. Was this OK?Community AnswerNo. It's not her fault that she is heavy chested.
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QuestionCan Loss Prevention personnel detain and search you and keep your personal items, including ID & wallet/purse?Mb_2c04a3d45491Community AnswerYes, in some localities. In some places Loss Prevention will not apprehend or touch you. They do not have the right to search your bag unless you give your consent.
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QuestionIf there are several police reports on shoplifters and they enter your store again, can you detain them while waiting on the police even if they didn’t steal?Mb_2c04a3d45491Community AnswerYes, you should detain those people since they were trespassing in the store.
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QuestionMy friend has never been caught stealing groceries but I heard that she can get caught even if she doesn’t go back. Can a grocery store find your information and send it to police months later?Mb_2c04a3d45491Community AnswerIf they did not see her steal, it is possible that the store will not find information and then send it to the police months later.
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QuestionCan you ask the shoplifter who is still in the store to hand over the merchandise in their purse? And tell them the police are outside and waiting to arrest them, it is your choice? This is a lie I'm telling.Mb_2c04a3d45491Community AnswerWell, that actually depends on the shoplifting situation. You do not know what the shoplifter will react when discovered. It could make things better or worse.
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QuestionDoes Walmart hire people that are known shoplifters?Community AnswerNo. Most other places don't either.
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QuestionIf I pay the wrong amount at the register but do not leave the store, can they hold me for shoplifting?Community AnswerNo, they won't hold you for shoplifting as long you have proof that you paid for the item, such as a receipt. This would be considered an honest mistake.
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