Q&A for How to Open an iPhone

Return to Full Article

Coming soon

Add New Question

Question

Can I still open up the iPhone and remove the screen if the screen is cracked?

Community Answer

Yes.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 20 Helpful 53
Question

How far should I push the paperclip into my phone to remove the SIM card?

Community Answer

Keeping pushing until the card pops out. You might have to bend the clip into an elbow (90 degrees) for some leverage. As long as you push vertically/straight-in, you shouldn't break anything.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 10
Question

How do I unfreeze the initial screen?

Community Answer

Hold the lock and home button down together for 20 seconds.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 33 Helpful 61
Question

Does the iPhone use a sim card?

Community Answer

Yes. It is on the side, with a small hole. You have to push a paper clip into the hole and the sim card holder will pop out.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 32 Helpful 52
Question

How do I reset my iPhone after I've opened it?

Community Answer

Press the power button for a few seconds, then release it. On models 5s or later, if you want to reset it completely, hold down the power and home buttons at the same time until you see the iTunes backup logo.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 24 Helpful 39
Question

My phone is already open, but if I try to open some app., it says, "no apple ID." What can I do?

Community Answer

Just sign into your account. If it still doesn't work, seek help from customer service.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 6 Helpful 7
Question

My phone was working fine and then it just shut off. Could it be the battery?

Community Answer

Most likely, yes, but there could be other issues affecting the phone. The only way to know for sure would be to take it into the store for repairs.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 6 Helpful 13
Question

Does an iPhone have an external storage?

Community Answer

No, it does not. It does have cloud storage that you can purchase on iCloud, but you will need a connection in order to access it.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 18 Helpful 23
Question

Can I put a memory card in my iPhone 5?

Adrian

Top Answerer

No, you cannot. However, you can use iCloud, which is cloud storage.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 13 Helpful 12
Question

How can I take a picture on an iPhone 6 without opening it?

Community Answer

Swipe up on the lock screen. If mission control shows up slide it back down and repeat with your finger on the lower right corner of the screen.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 23 Helpful 23
Question

What can I do if the on/off button is not appearing?

Community Answer

You can try to re-open the iPhone, settle the button in place, and move the battery a little bit to the left.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 13 Helpful 13
Question

How do I find the serial numbers in my iPhone 6 Plus?

Adrian

Top Answerer

You can find it in Settings. If your phone is broken, Apple can usually take your iPhone's IMEI number, which is found on the back of the iPhone, instead.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 9 Helpful 9
Question

How can I restore my pictures when my iPhone 4 does not even turn on and charge either?

Community Answer

You could go on another phone or computer, and log in to your iCloud. You can also ask Apple to export the photos.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 2 Helpful 3
Question

How can I go Home if my Home button is broken?

Community Answer

You can go into Settings > General > Accessibility > Assistive Touch and set the slider to On. This will show a floating button on the screen that you can use in place of the Home button.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

The home button needs to be pressed very hard for it to activate. What is the problem?

Community Answer

Possibly the button has been unsettled. Try re-opening the iPhone, settling the button, and moving the battery a little to the left.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

How do I open my iPhone 5S if it shows the iTunes arrow and a lock?

Community Answer

This means that your iPhone 5S is in Recovery Mode. Connect your iPhone to a computer/laptop with iTunes installed on it. Once it's connected, do a hard reset on it. (A hard reset can be done by pressing the home button and sleep button at the same time for a few seconds.)

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

What should I do if I spill water on my iPhone?

Community Answer

wikiHow has some articles that can help you deal with a water damaged phone, like How to Repair an iPhone from Water Damage . If the damage is severe enough though, you may have to replace the phone.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 1 Helpful 2
Question

Can the carrier open the iPhone?

Community Answer

Yes, the carrier is tight enough to open the screen; just make sure the carrier is placed on the bottom of the phone.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 8 Helpful 1
Question

Why won't my iPhone power up?

Somone

Community Answer

The iPhone not powering up could be caused by a number of issues. Try resetting the iPhone, or even DFU resetting it. Otherwise, your battery or charger is likely malfunctioning.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0
Question

I dropped the top half of my iPhone 5S in a glass of water for approx. 15 seconds. After I retrieved it, it switched off and won't come back on. Can it be saved?

Somone

Community Answer

It's possible, but it depends on how the iPhone was dried. It's best to dry it with the rice method or some other remedy instead of applying heat or air drying it.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0
Question

How do I fully restore the iPhone and be able to select what iOS I want?

Somone

Community Answer

You can download the iOS you want, then perform a DFU (Device Firmware Update) using iTunes, and shift-click the "Restore" button to select your iOS file.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0
Question

My phone has a vertical green line, what's wrong?

Community Answer

It sounds like the screen could be broken, in which case you wwould have to have it replaced.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0
Question

A piece of rice is stuck in the charger portal. I tried a toothpick, but it didn't work. How do I get it out?

Somone

Community Answer

Try something like a needle. If that doesn't work, you may have to replace the iPhone charging port.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0
Question

How do I make it stop saying "Searching" every time it turns on from being dead?

Somone

Community Answer

The reason the iPhone says "searching" is because it is trying to connect to a service tower. It is automatic, the only way to fix it is to contact your service carrier or remove the SIM card.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0