Q&A for How to Order Tim Hortons Coffee

There should be a Cancel button, and you're allowed to edit the order at any time.

Download the app onto your iOS or Android device and follow the prompts to order your favourite drink. Before you press order, hit the customise button and then you can choose what beans you like, including decaffeinated beans.

There are many ways to ask. The most effective way is to order a cup with ice, or water. Most restaurants give you bottled water with a cup or a cup with ice.

As of December 2019, you cannot. To make the modification, call the Tim Horton’s you are ordering from.

Just say you would like a fourth of the cup to be decaf coffee and the rest French vanilla.

You can simply ask for two or more large coffees of you choice.

You can reload your card at any time by clicking the “Scan” tab, and then clicking “Tim Card” on the top right. Here, you can see your balance, your barcode, and your Tim Card® number. At the bottom of the page, you can select your reload amount and pay with your existing payment method.

A TimCard is a separate program from Tims Rewards. However, if you pay for any purchase with a TimCard, it does count as a purchase towards your rewards if you scan the Tim Hortons app at the time of purchase.

Uninstall the app and reinstall. That should help. If that doesn't work, it would be best to email customer service with the problem, however it is likely that uninstalling and reinstalling will work.

Call the restaurant and ask to speak to a manager about setting up a future order.

Yes, you can order pickup anytime Tim Hortons is open, as long as pickups are available at your location, which they usually are.

When ordering at Tim Hortons, you can ask for cream on the side by saying, "Can I have the cream on the side, please?" This allows you to add the amount of cream you prefer.

When you order half cream in your coffee, you will receive half cream milk added to your drink.

Call Tim Hortons and let them know you want to order a Take 12 of coffee. It's a good idea to ask for the cost before making your purchase.

To correct an order on the Tim Hortons mobile app, open the app and sign in to your account. Tap on the “Order” button, select the order you want to modify, and then tap “Edit” to make changes. Tap “Save” to confirm your changes. If you're unable to modify your order, contact Tim Hortons customer support for assistance.