Q&A for How to Recover a Disabled Facebook Account

Return to Full Article

Coming soon

Add New Question

Question

Can I recover my account without the email address?

Community Answer

Yes, if you've given your mobile number before your account was blocked or hacked. If that is not available, try contacting Facebook's customer support for help.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 505 Helpful 1049
Question

What is the next step after I have my confirmation code?

Community Answer

Put the confirmation code into Facebook the next time you login.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 222 Helpful 378
Question

How do I recover my account if I have forgotten the password?

Community Answer

You can reset your password by going to the official Facebook page. Click on "forgot password" and follow the instructions.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 160 Helpful 249
Question

What if the page says my account isn't disabled when it is?

Community Answer

It sounds like the issue might be behind the scenes, so you may just need to contact Facebook support and ask them what the correct steps are to fix the problem. It's possible that they have to fix it themselves.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 150 Helpful 253
Question

Where do I find the email notification from Facebook?

Community Answer

Got to your email account, which you used to create the Facebook account. Then look if you have any emails from Facebook.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 43 Helpful 99
Question

What should I do if I get a message that says my identity has not been confirmed?

Community Answer

If it gives you any further instructions, follow them to confirm your identity. (This may involve confirming your email address.)

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 34 Helpful 90
Question

How do I know if my appeal about my disabled account was received?

Community Answer

You don't know until they contact you or until you can login. It usually only takes a short time once you submit the form to be able to access you account again so you should try to login if you haven't yet. If it still doesn't work you will have to contact Facebook and be patient.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 64 Helpful 146
Question

I sent my ID in at least 5 times, and my page still was disabled. How can I get it back?

Community Answer

You can keep trying to contact Facebook to restore the account, but at this point it might be easier to just create an entirely new one.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 230 Helpful 173
Question

How long is it before I receive the Facebook appeal on a disabled account?

Community Answer

Facebook tries to reply as soon as possible; you should hear back within 3 - 4 business days.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 66 Helpful 108
Question

Instead of logging into my account, I opened a new one in the same name. I need to retrieve all my contacts and posts from the original one. What should I do?

Community Answer

Abandon the new account, and log in using the e-mail address of your old account.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 61 Helpful 128
Question

What can I do if I forget my old account's email address and password?

Community Answer

You have several options here. You can either go through the process of resetting them, or you can use a new email address to create a completely new account.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 4 Helpful 15
Question

How can I access Facebook support if I can't access my account?

Alexander Soiefer

Community Answer

After you log in, you will be redirected to a page from which you can appeal your deactivation. If you have forgotten your password you are still able to reset it, even after the account has been disabled.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 17 Helpful 28
Question

How long will it take to get an e-mail for reactivating my Facebook account?

Community Answer

It shouldn't take very long after the request. Try refreshing your inbox. If it's still not there, check your other folders, such as Spam, Social, etc. If it's still not there, request another email. If this method doesn't work, I am afraid you may have to create a new Facebook account.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 4 Helpful 18
Question

I'm trying to create a new Facebook account. The email address entered by me is shown as disabled. What should I do?

Community Answer

Open your email and test it out! If you've been receiving emails on your end, the problem most likely has to do with the Facebook servers. If this is the case, try refreshing the page, or closing the window and trying again. If you're not receiving emails, you may need to reset your password (as this gives the email servers a chance to "refresh"), or possibly create a new email.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 5 Helpful 14
Question

How long does it take to restore the account after filing an appeal?

Community Answer

The length of time will vary from person to person depending on the exact circumstances, but it could take anywhere from a few days to a few weeks to restore the account.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 3 Helpful 18
Question

What can I do if my Facebook account was deleted by Facebook because someone reported that my account does not belong to me?

Community Answer

Contact Facebook to clear up the issue. If your account can't be recovered, you can start up a new account.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 7 Helpful 26
Question

Can I change my date of birth in my disabled account?

Community Answer

No, you cannot use your account at all when it's disabled. Follow the steps in the article above to get your account back and if it's successful, you can probably change your profile details again.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

Is it possible to appeal a Facebook deletion that is after the 30 day window?

Community Answer

No, since 30 days is the maximum of a disabled account staying open, unless you log back in.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0
Question

Can I create another account with the same number?

Community Answer

No. If a phone number is attached to an already-existing account, the number cannot be used for any other accounts.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0
Question

Facebook is not responding to my emails. What can I do?

Community Answer

They are just very busy. Give it some time, as they are likely dealing with hundreds of other users with the exact same problem.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

How can I recover a permanently disabled Facebook account?

Community Answer

You cannot. The only thing you can do is create a brand new account, since disabled accounts, once a specific amount of time as passed, cannot be recovered.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

How can I delete my Facebook account?

Community Answer

To delete your account on Facebook, you must go to your settings, and then the privacy section, and click "your Facebook information", click the section "deactivation and deletion", and select the delete option.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

If my Facebook account name and date of birth are not same as on my ID card, what can I do?

Community Answer

Call Facebook and explain why you did that. Next time use your real date of birth instead of a fake one. You can hide your birthdate in the privacy settings.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 1 Helpful 2
Question

How can I recover my Facebook? I mistakenly pressed "invisible." What can I do to reopen it?

Community Answer

Since you just pressed the deactivate on it, you're in luck. Just sign back in with your password and phone/email, and your profile will be back up. If you ignore a disabled account for 30 days, it will be permanently deleted.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

If you have not used your account in years, what happens to it?

Community Answer

It may still be active or it may have been disabled if the inactivity is suspicious.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

I deleted my Facebook account less than 30 days ago. How can I get it back?

Community Answer

If 30 days haven't passed since you deactivated your account, you can reactive it. Just sign in as you normally would and your account will come back up.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 1
Question

How can I retrieve my old Facebook account?

Community Answer

You would have to remember the log-in details, such as phone number, password, and what username you picked out.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 2
Question

A hacker changed my email address and phone number, and the account is disabled.

Community Answer

You'd have to call Facebook via phone and tell them your details and what happened.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 12 Helpful 2
Question

My friend's Facebook account has been disabled for more than 30 days. What should he do?

Community Answer

When an account is disabled that long, it will be permanently deleted. He should create a brand-new account if he wishes to use Facebook again.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 0 Helpful 0
Question

I forgot my password. I clicked on "Forgot password" but never got a code.

Community Answer

Because your account is disabled, you can't do anything with it, including changing the password.

Thanks! We're glad this was helpful.
Thank you for your feedback.
If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. We’re committed to providing the world with free how-to resources, and even $1 helps us in our mission. Support wikiHow
Yes No

Not Helpful 1 Helpful 4