Q&A for How to Reset an Alcatel Phone

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Question

How do I skip the start up?

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Community Answer

You can't skip start up, as it loads essential files and services that make your phone work.

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Question

How do I get My Gmail account back after resetting your phone?

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Community Answer

When you reset your phone, the setup guide after you restart your phone will ask you to setup your Google account.

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Question

Will doing a hard reset also wipe out the phone number?

Community Answer

No. Performing a hard reset will not affect your phone number. Your call logs will be deleted, and if your contacts aren't saved to your sim, then they will be gone after.

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Question

How do I restore my photos after my phone been reset?

Community Answer

The only way you can restore your photos is if you backed them up somehow, like using a SIM card or Google Photos. The restoration process will depend on how you backed up the photos.

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Question

How can you tell what is causing your phone to get hot and the battery to die quickly?

Community Answer

Go to Settings and close all running background applications.

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Question

How can I get past adding a previous Gmail account to my phone?

Community Answer

You can't; this is a built-in Google feature designed to protect the phones. When a phone is wiped -- either remotely or by the person who has the phone -- to try to bypass the lock, the phone will ask you to enter one of the Google profiles that was previously on the phone.

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Question

Can I reboot my phone without deleting all my data?

Community Answer

Yes, you can.

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Question

Can I get a telephone ringtone on an Alcatel phone?

Community Answer

You can connect your device via a USB cable to a computer and download an MP3 file, or connect to another phone via Bluetooth and transfer a file that way.

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