Q&A for How to Turn Off Roku

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Does Roku 3 use internet data while on standby mode?

Community Answer

Yes, but very little. If you forget to return the Roku back to the home screen or in standby mode before turning off the Roku, then it will continue to stream whatever channel you were watching before you walked away.

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Question

What other button can I use if my okay button is broken?

Community Answer

Sadly you’ll need to buy a new remote, as there is no alternate button.

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Question

How do I turn off my Roku?

Community Answer

The only way to power off a Roku is to unplug it from the wall. They automatically go into a low-power "sleep" mode after five minutes of non-use.

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Question

I can't turn audio reading off. What do I need to do?

Community Answer

You’ll need to go into settings. (You can do this at the homepage.) You’ll be given a list of options; click on Captions. You can then turn them on or off. If it doesn’t work from there, then it means your television has captions turned on. You can usually turn those off on most TVs by going to the menu with your TV remote.

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Question

Can I reset a Roku?

Community Answer

After you finish watching your programs from your Roku player, click on the top "Home" button icon; it takes you back to the home page on your Roku. Once there, select on your TV remote "source," then select "TV" or "Cable TV" (whichever one you have). Once it's back to the TV, turn off your TV.

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Question

A green light keeps blinking on my Roku remote and won't respond. What should I do?

Community Answer

Try changing the batteries on your remote.

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Question

How can I watch cable with Roku?

Community Answer

There are many live television apps available with Roku, and you may also watch many of your favorite cable TV shows online.

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Question

Can the Roku remote turn the TV on and off?

Community Answer

Yes. During initial set up, your Roku will sync with the remote control. The volume and power button will work with most major brand televisions. But there is a chance that your TV may not be supported.

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Question

My remote's green light won't stop blinking (unless I take the batteries out). None of the remote's buttons works, and the Roku screen has a pause button icon.

Community Answer

You can install the Roku app on a smartphone to make sure the problem isn't with the Roku device itself. If it works with the app remote, then the problem you have is with the physical remote control. If you want to troubleshoot the remote control, try removing the batteries and restarting the Roku device by unplugging it for a few minutes. Try installing fresh batteries. Press all the buttons to ensure none are stuck. It sounds like the pause button may be malfunctioning. Ensure the remote is clean and free of any debris by vacuuming the buttons. If all else fails, try resetting your Roku device. If this does not resolve your problem, you may need a new remote control.

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Question

How do I reset my Roku?

Community Answer

Under settings, select "Advanced system settings," then "Factory reset." Enter the code provided on the right side of the screen to confirm. This will restore the device to the original factory settings.

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Question

How do I get Roku off my network?

Community Answer

Under settings, select "System," then under "Advanced system settings," go to "Network connection reset" and select "Reset connection." This will delete stored WiFi settings.

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Question

How can I program my Roku to shut off when the TV timer shuts the TV off?

Community Answer

Roku is not integrated with TV sleep settings. In order to save power, don't use any auto play features. After your program has ended, Roku will go into sleep mode after several minutes of inactivity on its own.

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Question

How do I permanently shut off a Roku?

Community Answer

You need to disconnect from the TV and power socket completely. Roku doesn't have power on/off button.

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Question

Is it necessary to turn off the Roku while watching regular TV stations, having changed the source, or is it okay to have it in standby?

Community Answer

You only need to turn it off if you won't be using it again for a while. Otherwise, just leave it in standby after changing your TV source.

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Question

I just installed a Roku Express. How do I turn it on and off or use it to adjust the volume?

Community Answer

The Roku Express remote does not have power or volume buttons. To power it off, you will need to unplug it.

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Question

Will I lose the settings on my Roku when I turn it off and unplug it?

Jason Mathew

Community Answer

No, you won't lose your settings. Roku settings are already saved.

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Question

Can I turn off my Roku device with the phone app?

Jason Mathew

Community Answer

Yes, you can use your Roku app in your mobile to turn off Roku. But some mobile features are not supported.

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