Q&A for How to Update Payment Information on Netflix

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How can I pay my Netflix bill through my mobile device?

Community Answer

You can download the app, and then pay through there.

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How can I find out why I am being charged 15.89 on my Mastercard by Netflix when I don't use it?

Community Answer

That is an annual or monthly service charge. You pay per month, not for usage.

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Question

How can you change a debit payment to gift payment?

Community Answer

If you are the primary account holder, click your profile on the upper-right side of the screen, click Your Account, then at the bottom of the page, enter the code in Gifts & Offers.

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Question

I cannot login to change my account info. What can I do?

Community Answer

You can either select the "Forgot Password" option to have it reset and e-mailed to you, or you can contact customer support via phone.

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Question

How can I stop paying with a credit card?

Community Answer

If you mean stop paying for ever, you can cancel it. Otherwise, you can use Paypal for payments.

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Question

Can I pay my Netflix fees using my checking account?

Community Answer

No. That is not something you can do.

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Question

Can I pay once a year?

Community Answer

No, you can not pay once a year, but you may use auto-pay systems.

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Question

How do I pay my Netflix bill?

Community Answer

Go to your account settings on Netflix and pay with a credit card.

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Question

How do I stop an auto-renewal payment?

Community Answer

Just go into your account and select "manage payments". You can update your settings there.

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Question

How do I change the card number that I have been using?

Community Answer

Go into the settings on your Netflix home page and update your payment options.

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Question

I pay for Netflix with a credit card, and I don't have Paypal. How can I get Netflix to stop taking a payment?

Community Answer

You could cancel your subscription. There is usually a edit payments tab that you would select to remove a specific credit card. Worse case scenario you could replace your credit card and then you I'll be sent a new one with a different number and your old numbers will be invalid. But if you do that option, don't forget to change any other online payments that you want to continue paying for!

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Question

How do I pay if I have no debit or credit account?

Upnorth Here

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You may use PayPal and have a bank account linked to the PP account for that.

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Question

How can I stop Netflix charges from appearing on my credit card?

Toni L

Community Answer

You need to contact Netflix to dispute the charge. If they agree it was an error, they may issue a refund. If the charges are due to a stolen card, you should address this with your credit card company.

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Question

How do I update the expiration date on the credit card used to pay for Netflix?

Toni L

Community Answer

Select "Edit Payment Method," delete the card with the upcoming expiration, and replace it with a new card or any other card that doesn't expire soon.

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Question

Can I set up autopay, or have the monthly $15.49 bill mailed to me?

Dfleischmann

Community Answer

You can set up autopay by providing Netflix with your billing information.

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Question

How can I switch my Netflix billing from Apple to a credit card?

Tyia Jackson

Community Answer

Go to your settings, click on your profile at the top, and then click on Payment & Shipping. You'll need to log in using Face ID or Touch ID (depending on your iPhone model) to change your payment method.

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Question

How do I receive a payment confirmation from Netflix?

Tyia Jackson

Community Answer

To receive a payment confirmation, update your payment information on Netflix with your current card and click OK. Ensure your card is not locked and has sufficient funds to cover the subscription.

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