Q&A for How to Use a Bissell Carpet Cleaner

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  • Question
    Can I use vinegar in my carpet cleaner?
    Andrew Rohr
    Carpet Cleaning Specialist
    Andrew Rohr is a Carpet Cleaning Specialist and the President of MSS Cleaning out of Denver, Colorado. With over five years of cleaning experience, he specializes in carpet cleaning, stretching, and repairs as well as upholstery cleaning, water damage restoration, and tile and grout cleaning. Andrew holds a BA in Psychology and Business Administration from The University of New Hampshire and an MBA in Corporate Finance from The University of Denver.
    Carpet Cleaning Specialist
    Expert Answer
    No, don't bother using homemade vinegar and baking soda-type solutions with your equipment. Instead, just use the recommended cleaning product.
  • Question
    How can I get rid of pet urine in my carpet?
    Andrew Rohr
    Carpet Cleaning Specialist
    Andrew Rohr is a Carpet Cleaning Specialist and the President of MSS Cleaning out of Denver, Colorado. With over five years of cleaning experience, he specializes in carpet cleaning, stretching, and repairs as well as upholstery cleaning, water damage restoration, and tile and grout cleaning. Andrew holds a BA in Psychology and Business Administration from The University of New Hampshire and an MBA in Corporate Finance from The University of Denver.
    Carpet Cleaning Specialist
    Expert Answer
    It's best to call a professional to either deep-clean or replace your carpet padding. Unfortunately, pet urine typically soaks deeper into the pad than a standard carpet cleaner can reach.
  • Question
    Why won't the water suck up into the return tank?
    Community Answer
    It could be clogged. If you're comfortable doing this, try taking everything apart and cleaning it out. Then try again; if clogging is the problem, then it will start sucking up debris into the tank again. If not, take it to a repairer for help.
  • Question
    What do I do if I can't get the shampoo to come out of the machine?
    Gerald Brooks
    Community Answer
    Make sure the lid is sealed and the handle is rotated to the lock position. It’s important to do this after placing the tank in the cleaner. On clean smooth floor, pull trigger to check flow. If all of this fails, your shampoo line may be clogged. Hot water and vinegar mixture left alone in the tank for 30 minutes will help dissolve any shampoo residue and a chemical free cleaner ready to go.
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