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Windows 7 comes with a default administrative account (called Administrator) that controls every aspect of the system. In addition to this account, other users can have administrative privileges applied to their own accounts, making it possible for these users to perform tasks like running backups and resetting passwords. If you’ve lost the password for the Administrator account (or never knew it in the first place), you might be worried that you have to reinstall. Luckily, resetting the Administrator password is less difficult than it sounds.

Method 1
Method 1 of 5:

Logging In As a Different Administrator

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  1. If you’re unable to access one administrator account (such as the user called Administrator), log in as any other user with administrative privileges. [1] It’s likely that the first account you created when setting up the computer has these privileges. If you don’t have another administrator account, try a different method.
  2. If you don’t see a link to Control Panel on the Start menu, try pressing Win + S to launch the search box, then type Control . When “Control Panel” appears in the search results, click on it. [2]
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  3. Windows will ask you to confirm your password to proceed. [3]
  4. Administrator accounts can change the password of any account on the system. If the account you want to change is called Administrator, click that account. [4]
  5. Follow the on-screen instructions to set a new password. You’ll need to type it twice in order to confirm the change. Once Windows accepts the new password, you’ll be able to log in with that account.
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Method 2
Method 2 of 5:

Using a Password Reset Disc

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  1. You’ll need to have already created a password reset CD or USB flash drive at an earlier date. If you haven’t done that, try a different method. Note that you won't be able to borrow a password reset disc from a friend, as these discs are keyed to your account. [5]
  2. When the login fails, you’ll see an error that says “Username or password is incorrect.” Click “OK.”
  3. Use the eject button on your optical drive to open its tray. If you're using a password reset flash drive, plug that in now.
  4. This will launch the Password Reset Wizard. [6]
  5. Choose something you’ll remember. You’ll be prompted to enter it a second time to make sure you typed it correctly, so type it once more. [7]
  6. You can now log in with your new password.
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Method 3
Method 3 of 5:

Using System Repair Disc

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  1. If you didn’t make a system repair disc on a prior date, ask someone else who uses Windows 7 to make one for you. [8]
  2. Restart the computer and wait for a message that says “Press any key to boot from CD or DVD.” Press any key on the keyboard. [9]
    • If you don’t see this and you wind up back at the login screen, your computer may not be set up to boot from CD/DVD. Check the boot settings in the system BIOS.
    • If it’s still not booting from the disc, try burning a new disc on another system.
  3. Unless you have multiple operating systems and hard drives, you may only see one option. Choose the one marked “Windows 7” and make note of the drive letter (it’s probably C: or D:). Put a check next to “Use recovery tools” and click “Next” to proceed.
  4. This will launch a window where you will type the following commands to rename files:
    • Type C: or D: (the drive letter you made note of earlier) and press Enter
    • Type windows\system32 and press Enter
    • Type ren utilman.exe utilhold.exe and press Enter . Utilman.exe is a file associated with the Ease of Access center. You’ll need to rename it temporarily for this method to work.
    • Type copy cmd.exe utilman.exe and press Enter
    • Type exit and press Enter
  5. Ejecting the disc ensures that the computer will not try to boot from the CD/DVD.
  6. It’s a tiny blue button that usually opens various accessibility options. This time it will launch the command prompt (you’ll change it back in a few minutes).
  7. Type net user Administrator newpassword , but replace “newpassword” with a new password. Press Enter .
  8. You’ll be returned to the sign-in screen.
  9. Use the new password to log back in.
  10. Now you’ll undo the changes you made to the Ease of Access Center. Type command into the text field and wait for “Command Prompt” to appear in the search results. Use the right mouse button to click “Command Prompt” and select “Run as Administrator.”
    • Type C: (or whichever drive letter you made note of earlier) and press Enter .
    • Type cd windows\system32 and press Enter
    • Type copy utilhold.exe utilman.exe and press Enter
    • Type exit and press Enter .
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Method 4
Method 4 of 5:

Booting from Setup DVD or flash drive

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  1. The Windows 7 Setup DVD is the disc you used to install Windows 7 (or the Windows install disc that came with your computer). You also may have burned a Setup DVD on an earlier date using the Windows USB/DVD tool. [10] If you created a Windows 7 Setup flash drive at a previous time, you can use that in place of a DVD. If you don’t have either, you can borrow one or the other from a friend.
  2. [11] Verify that your computer is configured to boot from CD/DVD ROM or USB flash drives in the BIOS. When you see “Press any key to boot from CD or DVD" (or "Press F12 to select a boot device"), follow the on-screen instructions.
  3. Windows thinks it will be installing a brand new operating system, but you’ll really just be temporarily changing the name of a program called Sticky Keys.
  4. This will open the command prompt, where you’ll type the following commands:
    • Type copy d:\windows\system32\sethc.exe d:\ and then press Enter . If Windows is not installed on the D: drive, use the drive letter where Windows is located (such as E: or F:). You’ll know if it’s the wrong drive if you see the message “The system cannot find the specified path.”
    • Type copy /y d:\windows\system32\cmd.exe d:\windows\system32\sethc.exe and press Enter . Again, if Windows is not installed on the D: drive, use the proper drive letter.
    • Type exit then press Enter .
  5. This will ensure that your computer doesn’t try to boot from the DVD or flash drive.
  6. Usually this action will launch the program Sticky Keys, but this time it will launch the command prompt. Type the following commands:
    • Type net user Administrator PASSWORD and press Enter . Replace “PASSWORD” with a new password for the Administrator account.
    • Type copy /y d:\sethc.exe d:\windows\system32\sethc.exe and press Enter . Replace d: with a different drive letter if necessary. This will rename the Sticky Keys program we modified earlier.
    • Type exit and then press Enter .
  7. You can now log in with the Administrator account.
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Method 5
Method 5 of 5:

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  1. 1
    Insert a Windows 7 installation CD/DVD into the computer’s CD/DVD-ROM.
  2. 2
    Boot the computer from CD/DVD. (Here is the step-by-step guide)
  3. 3
    Once your computer start and boot from your Windows 7 disc, it will ask you to press a key to continue. Just hit a key on your keyboard.
  4. 4
    PC successfully boots from CD/DVD. Windows Install screen appears. Select “Next”.
  5. 5
    Select “Repair your computer”.
  6. 6
    In the “System Recovery Options” window, it will show you where your Windows 7 installation is. In this guide, the Windows 7 was installed on D drive. Click “Next”.
  7. 7
    Select “Command Prompt”.
  8. 8
    Command Prompt window appears. Use the following commands to replace “cmd.exe” with “sethc.exe”.
    • Type “d:” and then press “Enter”. Note: If your Windows 7 installation is on C drive, please replace “d:” with “c:” in the command.
    • Type “cd windows” and then press “Enter”.
    • Type “cd system32” and then press “Enter”.
    • Type “ren sethc.exe sethc_bak.exe” and then press “Enter”.
    • Type “copy cmd.exe sethc.exe” and then press “Enter”.
  9. 9
    Close Command Prompt and then click “Restart”.
  10. 10
    Once Windows 7 login screen appears, hit “Shift” key five times to run “sethc.exe”.
    • In the sethc window, type “net user” and press “Enter”. All local user accounts include the built-in administrator will be shown.
    • To enable the built-in administrator account, type “net user administrator /active:yes” and then press “Enter”.
    • If you forget the administrator password, type “net user administrator 123456” and then press “Enter”. The administrator is now enabled and the password has been reset to “123456”.
    • Close sethc window and restart the computer.
    • When Windows 7 login screen appears, select administrator and enter the password “123456” to log on.
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Community Q&A

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  • Question
    How do I disable an administrator account without a password?
    Mapley
    Community Answer
    Unfortunately you do need either the administrator password or to already be logged in to the account.
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      • It’s a good idea to create a Password Reset Disc in case you lose the Administrator password in the future.
      • The Administrator password is blank by default. If it has never been changed, you may be able to log in as Administrator by leaving the password field blank.
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      About This Article

      Article Summary X

      1. Log in with another administrator account.
      2. Open the Control Panel .
      3. Click Add or remove user accounts .
      4. Select the Administrator account you want to edit.
      5. Click Change password .

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