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You can easily reset your password using My Verizon or by dialing 611
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Verizon allows you to use the My Verizon app or make a phone call to change your voicemail password if you've forgotten it or otherwise locked yourself out. This wikiHow shows you how to reset your Verizon voicemail password.
Steps
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Tap the My Verizon app to open it. The app icon looks like a red checkmark on a black background.
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Tap the Menu icon. The Menu icon is in the upper left of the screen and looks like three horizontal lines stacked atop one another.Advertisement
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Tap Account . You may be prompted to sign in with your My Verizon password at this step.
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Tap Account Settings .
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Tap the Security tab at the top of the screen.
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Tap Manage voicemail password .
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Enter your new password in the provided field.
- For security reasons, Verizon does not allow you to choose a password of repeating or consecutive digits.
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Confirm your new password in the provided field.
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Tap Update . Your voicemail password is reset.
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Dial *611 on your phone.
- You can also dial 800-922-0204 from any phone to connect to this menu.
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Say "Reset voicemail password" at the "How can I assist you" prompt.
- You may need to enter specific information here to verify your identity.
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Follow the prompts to choose a new password. Your voicemail password is reset. [1] X Research source
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About This Article
Article Summary
X
1. Tap the My Verizon app.
2. Tap the three horizontal lines in the upper left.
3. Tap Account
and then tap Account Settings
.
4. Tap Security
and then tap Manage voicemail password
.
5. Enter and confirm your new password.
6. Tap Update
.
Did this summary help you?
Thanks to all authors for creating a page that has been read 24,760 times.
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