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How to Reset an Echo Show

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Written by Darlene Antonelli, MA

Last Updated: April 3, 2020

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This wikiHow will teach you how to reset your Amazon Echo Show if it is unresponsive. If you're still having trouble with your Echo Show after restarting it, you can easily return it to its original factory settings. These steps will also work for the Echo Spot.

Steps

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If your Echo Show is misbehaving or being unresponsive, you can restart it by powering it off and then back on. If you're still having issues after restarting the Echo Show, continue with this method.
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The mute button is all the way to the left side of the buttons and has a circle with a line through it. The volume down button is next to the mute button and has a horizontal line (-) on it.

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You can lift your fingers once you see the Amazon logo appear. Your Echo Show (or Echo Spot) will continue to restart.
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Once you're logged back in, your Echo Show will be back to its original factory settings. ^{[1]
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References

↑ https://www.amazon.com/gp/help/customer/display.html?nodeId=GD6UU5LZMGTZ5EF2

About This Article

Written by:

Darlene Antonelli, MA

wikiHow Technology Writer

This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA . Darlene Antonelli is a Technology Writer and Editor for wikiHow. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 21,411 times.

24 votes - 45%

Co-authors: 5

Updated: April 3, 2020

Views: 21,411

Categories: Amazon

Article Summary X

1. Turn the Echo off and then back on.
2. If that didn't help, press and hold the mute and volume down buttons.
3. Release the buttons when you see the Amazon logo.
4. Follow the on-screen instructions to reset.

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Thanks to all authors for creating a page that has been read 21,411 times.

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