Uploading to iCloud Paused: How to Quickly Resolve the Issue

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Step-by-step tutorial for unpausing an iCloud upload on your iPhone or iPad

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Wondering what "Uploading to iCloud Paused" means? This indicates that the automatic data upload to your iCloud storage has stopped for some reason. This can be due to running out of storage space, not enough iPhone or iPad battery, or an issue with the software. You're likely to see this error in the Messages app. You can get the upload going again by trying a few easy troubleshooting techniques. This wikiHow guide will show you how to fix a paused iCloud upload on your iPhone or iPad.

Things You Should Know

  • Check your remaining storage space on your iPhone or iPad by going to Settings > [your name] > iCloud.
  • Try charging or restarting your device to start the upload again.
  • Make sure your iOS or iPadOS is up-to-date by going to Settings > General > Software Update.
Section 1 of 8:

Check Storage Space

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    It's a gray gear icon on one of your home screen pages. You can easily access iCloud on your iPhone or iPad to check the remaining storage space. [1]
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/18\/Uploading-to-iCloud-Paused-Step-2.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-2.jpg","bigUrl":"\/images\/thumb\/1\/18\/Uploading-to-iCloud-Paused-Step-2.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This will open a new page with account information.
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    At the top of the iCloud page, you'll see how much iCloud storage you're using . It will look like "2 GB of 5 GB Used." If you're getting close to the limit, uploads will pause until you free up space or upgrade your iCloud plan.
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Section 2 of 8:

Check Internet Connection

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    Look in the top left corner of your iPhone or iPad screen. If there's a Wi-Fi icon with two bars radiating out of a point, you're connected to a working Wi-Fi. Otherwise, your Wi-Fi might be disconnected or down.
    • You can go to the Settings app and click Wi-Fi to see more information about your network or connect to a network.
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    If your internet connection is slow, the iCloud upload may pause. You can use an internet speed test to check your connection:
    • Open the Safari app.
    • Go to https://www.speedtest.net/ . This is a great free website for checking your internet speed.
    • Click GO and wait for the results. If your internet speed is unusually low (1 to 5 Mbps), your iCloud upload could pause.
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Section 3 of 8:

Charge Your Device

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    iCloud uploads can pause if your device doesn't have enough charge! Connect your device to a power source to unpause the upload.
Section 4 of 8:

Restart Your Device

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    This can resolve minor software issues causing the iCloud upload to pause. [2]
    • iPhones X and later: Press and hold a volume button and the lock button. Then drag the slider to turn off your device. Hold the lock button after your iPhone fully turns off to turn it back on.
    • iPhone 8/SE and earlier: Press and hold the lock button. Then drag the slider to turn off your device. Hold the lock button after your iPhone fully turns off to turn it back on.
    • iPad without a Home button: Press and hold a volume button and the top button. Then drag the slider to turn off your device.
    • iPad with a Home button: Press and hold the top button. Then drag the slider to turn off your device.
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Section 5 of 8:

Turn iCloud Messages off and on

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    It's a gray gear icon on one of your home screen pages. Turning iCloud Messages sync off and on again can resolve minor software issues pausing the upload. This method is great if the iCloud upload error message appears in the Messages app.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/00\/Uploading-to-iCloud-Paused-Step-9.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-9.jpg","bigUrl":"\/images\/thumb\/0\/00\/Uploading-to-iCloud-Paused-Step-9.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This will open a new page with account information.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8e\/Uploading-to-iCloud-Paused-Step-10.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-10.jpg","bigUrl":"\/images\/thumb\/8\/8e\/Uploading-to-iCloud-Paused-Step-10.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-10.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2b\/Uploading-to-iCloud-Paused-Step-11.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-11.jpg","bigUrl":"\/images\/thumb\/2\/2b\/Uploading-to-iCloud-Paused-Step-11.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-11.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This is under the "Apps Using iCloud" section of the iCloud page. You may need to tap Show All to see this option.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/ae\/Uploading-to-iCloud-Paused-Step-12.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-12.jpg","bigUrl":"\/images\/thumb\/a\/ae\/Uploading-to-iCloud-Paused-Step-12.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-12.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The toggle will move to the left and turn gray, indicating that the sync is off.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f2\/Uploading-to-iCloud-Paused-Step-13.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-13.jpg","bigUrl":"\/images\/thumb\/f\/f2\/Uploading-to-iCloud-Paused-Step-13.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-13.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    The toggle will move to the right and turn green, indicating that the sync is on. You can check whether this has restarted the iCloud sync upload by opening the Messages app.
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Section 6 of 8:

Turn iCloud Photos off and on

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    It's a gray gear icon on one of your home screen pages. Turning iCloud Photos sync off and on again can resolve minor software issues pausing the upload.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d8\/Uploading-to-iCloud-Paused-Step-15.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-15.jpg","bigUrl":"\/images\/thumb\/d\/d8\/Uploading-to-iCloud-Paused-Step-15.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-15.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This will open a new page with account information.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c6\/Uploading-to-iCloud-Paused-Step-16.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-16.jpg","bigUrl":"\/images\/thumb\/c\/c6\/Uploading-to-iCloud-Paused-Step-16.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-16.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/43\/Uploading-to-iCloud-Paused-Step-17.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-17.jpg","bigUrl":"\/images\/thumb\/4\/43\/Uploading-to-iCloud-Paused-Step-17.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-17.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This is under the "Apps Using iCloud" section of the iCloud page.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/75\/Uploading-to-iCloud-Paused-Step-18.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-18.jpg","bigUrl":"\/images\/thumb\/7\/75\/Uploading-to-iCloud-Paused-Step-18.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-18.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This will turn off iCloud Photos for your iPhone and then turn it back on.
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Section 7 of 8:

Update iOS

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/81\/Uploading-to-iCloud-Paused-Step-19.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-19.jpg","bigUrl":"\/images\/thumb\/8\/81\/Uploading-to-iCloud-Paused-Step-19.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-19.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    It's a gray gear icon on one of your home screen pages. Updating iOS, the operating system on your iPhone, can resolve minor software issues pausing the upload.
    • On iPad, the operating system is called iPadOS.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a2\/Uploading-to-iCloud-Paused-Step-20.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-20.jpg","bigUrl":"\/images\/thumb\/a\/a2\/Uploading-to-iCloud-Paused-Step-20.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-20.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e2\/Uploading-to-iCloud-Paused-Step-21.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-21.jpg","bigUrl":"\/images\/thumb\/e\/e2\/Uploading-to-iCloud-Paused-Step-21.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-21.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2a\/Uploading-to-iCloud-Paused-Step-22.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-22.jpg","bigUrl":"\/images\/thumb\/2\/2a\/Uploading-to-iCloud-Paused-Step-22.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-22.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    If there's a new update to install, the version information and this button will appear on the "Software Update" page. Updating your device may take around 10 to 15 minutes.
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Section 8 of 8:

Sign out of iCloud

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    It's a gray gear icon on one of your home screen pages. Signing out of iCloud and signing back in can resolve a paused upload.
    • This method completely removes the iCloud data on your device. Only use this if nothing else has worked.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/1e\/Uploading-to-iCloud-Paused-Step-24.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-24.jpg","bigUrl":"\/images\/thumb\/1\/1e\/Uploading-to-iCloud-Paused-Step-24.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-24.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This will open a new page with account information.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/cd\/Uploading-to-iCloud-Paused-Step-25.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-25.jpg","bigUrl":"\/images\/thumb\/c\/cd\/Uploading-to-iCloud-Paused-Step-25.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-25.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    It's at the bottom of the profile page.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/1c\/Uploading-to-iCloud-Paused-Step-26.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-26.jpg","bigUrl":"\/images\/thumb\/1\/1c\/Uploading-to-iCloud-Paused-Step-26.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-26.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You can reset your iCloud password if needed.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f2\/Uploading-to-iCloud-Paused-Step-27.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-27.jpg","bigUrl":"\/images\/thumb\/f\/f2\/Uploading-to-iCloud-Paused-Step-27.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-27.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    You can keep a copy of your Contacts and Keychain data.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/54\/Uploading-to-iCloud-Paused-Step-28.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-28.jpg","bigUrl":"\/images\/thumb\/5\/54\/Uploading-to-iCloud-Paused-Step-28.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-28.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    This will sign you out of iCloud on your device and remove all iCloud information from your device.
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/cb\/Uploading-to-iCloud-Paused-Step-29.jpg\/v4-460px-Uploading-to-iCloud-Paused-Step-29.jpg","bigUrl":"\/images\/thumb\/c\/cb\/Uploading-to-iCloud-Paused-Step-29.jpg\/v4-728px-Uploading-to-iCloud-Paused-Step-29.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><p>License: <a target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external text\" href=\"https:\/\/en.wikipedia.org\/wiki\/Fair_use\">Fair Use<\/a> (screenshot)<br>\n<\/p><\/div>"}
    To sign in to iCloud on your iPhone or iPad :
    • Open the Settings app.
    • Tap Sign in to your iPhone at the top of the Settings app.
    • Follow the prompts to enter your Apple ID and password to sign in.
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      References

      1. ↑ https://support.apple.com/guide/icloud/check-your-icloud-storage-on-any-device-mm039c13d410/icloud
      2. ↑ https://support.apple.com/en-us/HT201559

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