Why Do My AirPods Keep Cutting Out? 10 Easy Fixes

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Troubleshoot interruptions on your AirPods or AirPods Pro
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Does the audio on your AirPods keep glitching? If the sound cuts in and out, you may have an issue with your Bluetooth connection. This could also be caused by your device's settings or interference from other devices. Here's why your AirPods keep cutting out and how to fix it.

Why Your AirPods Keep Cutting Out

There could be issues with the Bluetooth connection, such as interference, obstructions, or too much distance from the device. Low batteries can also cause your AirPods to lose their connection. To fix your AirPods, charge and re-pair them, restart your listening device, and make sure it's in close range.

1

Re-pair your AirPods.

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  1. If your AirPods keep disconnecting, it may be a Bluetooth issue. [1] Do the following to unpair them :
    • Tap Settings .
    • Tap Bluetooth .
    • Tap Info (i) next to your AirPods.
    • Tap Forget This Device .
    • Restart your device.
    • Pair your AirPods again.
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2

Restart your device.

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  1. If there's a software bug with the device connected to your AirPods, it may interfere with the audio.
3

Turn off Automatic Ear Detection.

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  1. This feature lets you connect and disconnect your AirPods depending on its position. To turn it off:
    • Connect your AirPods to your device.
    • Open Settings .
    • Tap Bluetooth or your AirPods name.
    • Tap More Info (i) next to your device name.
    • Toggle off Automatic Ear Detection .
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4

Charge your AirPods.

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  1. A low charge can affect the connectivity.
5

Check for updates.

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  1. Make sure your AirPods, iPhone , iPad, Mac, or other devices are updated to the latest settings.
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6

Download music to your device.

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  1. If your AirPods cut out while listening to music or streaming videos, try downloading the media for offline usage first. Then, try listening again.
    • AirPods may lose connection more frequently with streamed music rather than music stored on your device.
7

Keep your device close.

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  1. If you try to go too far from your device while listening to media on your AirPods, the sound may cut in and out.
    • Lots of Wi-Fi activity and devices (such as wireless speakers and even microwaves) can also impact your connection.
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8

Remove other Bluetooth connections.

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  1. If you have other Bluetooth devices linked to your device, it may be switching back and forth. Turn off all other Bluetooth devices other than your AirPods.
9

Disable Wi-Fi calling.

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  1. This feature may affect your AirPods' audio quality. To turn it off on your iPhone:
    • Go to Settings .
    • Tap Phone .
    • Tap Wi-Fi Calling .
    • Toggle off Wi-Fi Calling on This iPhone .
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10

Toggle off Cellular Data.

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  1. Do the following:
    • Go to Settings .
    • Tap Cellular .
    • Toggle off Cellular Data .
    • Wait 30 seconds.
    • Toggle on Cellular Data .

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      References

      1. ↑ https://support.apple.com/en-us/102530

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