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Learn why your account was suspended and how to regain access
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So, you’ve just gotten a notification from TikTok that your account has been suspended. Why is that? Before you panic, take a deep breath—there are ways to fix this. In this article, we’ll explain why your TikTok account may have been suspended or banned and how you can appeal the notion. Plus, we’ll even point you in the right direction for how to contact TikTok.

Why are you suspended from TikTok?

Your TikTok account may be suspended or banned because you violated the Community Guidelines or Terms of Service. This includes showing violence, sexual content, or hate in videos. A suspension can be appealed within 30 days to regain access to your account.

Section 1 of 6:

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  1. The most common reason for an account suspension is that TikTok has received complaints or reports about your account. These reports are anonymous, and there’s no way to know why you’ve been reported without contacting TikTok. Typically, accounts are reported because other users feel like they’ve violated community guidelines.
  2. If your TikTok account has been suspended or banned, it’s likely because a Community Guideline or rule has been violated. When you make a TikTok account, you must agree to the Terms of Service , which means you agree with the Community Guidelines. These things are not tolerated and may result in a banned or suspended account: [1]
    • Promoting or threatening violence or abuse
    • Showing or using a weapon
    • Promoting drugs or drug-related content
    • Bullying or promoting hate
    • Showing or participating in sexual content
    • Participating in or promoting terrorist groups
    • Impersonating another person or entity in a deceptive way
    • Being under the minimum age (18) to join the platform without parental consent [2]
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How do suspensions work?

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  1. In most cases, TikTok doesn’t suspend or ban accounts willy-nilly—they’ll send you a few warnings first. These are called “strikes” and are received as a notification if and when your content is removed. TikTok keeps track of these strikes (with each ranging in weight depending on the severity of the violation) and will warn you if your account is on the verge of being suspended. [3]
    • Strikes on your account expire after 90 days and will no longer put you at risk for suspension.
Section 3 of 6:

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  1. If you’ve committed a minor violation, your account may be back up and running in as little as 24 hours. Simply submit an appeal by selecting “Appeal” in the suspension notification and expressing why you believe you were suspended wrongly. [4]
  2. If your account has multiple strikes, reports, or major violations, it may be at risk for deletion or deactivation. A permanent suspension can still be appealed, but it may take longer to gain access to your account because of the severity of the violations. Permanent suspension occurs when and if your appeal is rejected after 30 days. [5]
    • If you have concerns about your account’s status or believe you’ve been wrongly accused, contact TikTok on X @TikTokSupport or address the suspension here .
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  1. If your account is suspended, you can appeal the notion with the hopes of getting access to your account and content again. There’s no promise you’ll get your account back with an appeal, but it’s the only way to rebuke the suspension. Simply follow these steps: [6]
    • Click on the notification about your suspension or ban.
    • Tap “Appeal.”
    • Follow the instructions provided in the app.
    • If you have further questions or need more support, contact TikTok on X @TikTokSupport or address the suspension here .
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  1. There are two types of account suspensions: temporary and permanent. A temporary suspension is the most common and easiest to resolve, whereas a permanent suspension is more pressing and may involve the deletion of your account. [7]
    • For a first violation, a temporary suspension is usually lifted as long as you address the issues with TikTok and submit an appeal within 30 days of being suspended.
    • A temporary suspension can become permanent if your appeal is rejected.
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FAQ

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  1. If your TikTok ad account is suspended, you’ll be restricted from receiving revenue, lose access to some TikTok Ads Manager features, and lose the ability to adjust your account and campaign settings. [8]
  2. Yes, abiding by TikTok’s Terms of Service and Community Guidelines can ensure your account doesn’t get suspended. If your account is already suspended, you can submit an appeal to regain access to your account. [9]
    • To submit an appeal, select “Appeal” in the suspension notification and follow the on-screen instructions.
  3. If your TikTok account has been permanently deleted, there’s no way to regain access to it. You have a 30-day window to submit an appeal, and if it’s denied and your account is deleted, you won’t be able to get back in. [10]
    • During the 30 days, you can log in to your account and download personal data.
  4. Yes, but TikTok may keep a closer eye on you. If you use the same email you used with your banned or suspended account, TikTok may automatically restrict or suspend your new account. [11]
  5. If you accidentally lose access to your account, use your backup email or phone number to get back in. [12] Social media influencer Jenna Jean Davis explains what to do:
    • Open the TikTok app.
    • Select “Forgot password” when trying to sign in.
    • Enter the backup email or phone number associated with your account.
    • Follow the on-screen instructions to reset your password and get back into your account.
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