Cómo reparar un Samsung Galaxy S3 que no se puede conectar a la computadora

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¿Tienes problemas para conectar el Samsung Galaxy S3 a la computadora? Hay varias razones que pueden estar provocándolo, pero la mayoría de las reparaciones simples solo toman algunos minutos. Puedes probar varias soluciones sin perder la información.

Parte 1
Parte 1 de 5:

Reparaciones básicas

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    A veces, un simple reinicio hará que todo vuelva a funcionar. Reinicia tanto el teléfono como la computadora e intenta conectarlos de nuevo.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/ce\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-2-Version-3.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-2-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/ce\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-2-Version-3.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-2-Version-3.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Es posible que el S3 no se conecte a la computadora si tienes la pantalla bloqueada, así que desbloquéala luego de conectarlos.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/6f\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-3-Version-3.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-3-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6f\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-3-Version-3.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-3-Version-3.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Es posible que el cable que estés usando solo tenga pines suficientes para cargar el S3, pero no para transferir información. Por lo tanto, necesitas un cable USB con cinco pines, los cuales puedes ver cuando miras de cerca al conector. Si el cable tiene cuatro, no será capaz de transferir información, y si el cable es viejo, considera utilizar un cable Mini-USB nuevo. [1]
    • Algunos usuarios reportaron tener problemas al conectar el S3 a un puerto USB 3.0, así que prueba conectarlo a uno 2.0 si no se muestra el S3.
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    EL S3 tiene que estar conectado como "dispositivo multimedia", lo cual puedes establecer en el panel de notificación siguiendo estos pasos:
    • Desliza el dedo desde la parte superior de la pantalla mientras el S3 está conectado a la computadora.
    • Selecciona "Conectado como" y elige la opción "Dispositivo multimedia (MTP, por sus siglas en inglés)". Windows debe reconocer el dispositivo.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/cf\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-5-Version-3.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-5-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/cf\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-5-Version-3.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-5-Version-3.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    El S3 no será capaz de conectarse a la computadora en el modo MTP a menos que tengas el Reproductor de Windows Media 10, o posterior. Puedes instalar la última versión utilizando Windows Update.
    • Para comprobar la versión del Reproductor de Windows Media haz clic en el menú "Ayuda" y selecciona "Acerca".
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Parte 2
Parte 2 de 5:

Reiniciar la tarjeta SIM

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/24\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-6-Version-3.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-6-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/24\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-6-Version-3.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-6-Version-3.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Muchos usuarios indicaron que al retirar y volver a insertar la tarjeta SIM se reparan los problemas de conexión con el USB sin perder ninguna información. Asegúrate de que el teléfono esté completamente apagado sosteniendo el botón de Encendido y seleccionando "Apagar".
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/4\/49\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-7-Version-3.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-7-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/49\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-7-Version-3.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-7-Version-3.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/4\/4d\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-8-Version-2.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-8-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/4d\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-8-Version-2.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-8-Version-2.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Empújala suavemente contra la base del teléfono y levántala para quitarla.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/4\/4c\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-9-Version-2.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-9-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/4c\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-9-Version-2.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-9-Version-2.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Esto hará que la tarjeta SIM salga.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/0\/07\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-10-Version-2.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-10-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/07\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-10-Version-2.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-10-Version-2.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Asegúrate de que la batería ha estado fuera del teléfono al menos 30 segundos antes de continuar.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/21\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-11-Version-2.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-11-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/21\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-11-Version-2.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-11-Version-2.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Empújala hacia adentro hasta que calce en su lugar.
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/a\/aa\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-12-Version-2.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-12-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/aa\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-12-Version-2.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-12-Version-2.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Controla que la batería esté insertada de la misma manera en que estaba cuando la retiraste.
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    Espera hasta que se haya iniciado completamente antes de conectarlo y comprueba que la pantalla no esté bloqueda.
  9. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/d\/db\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-14-Version-2.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-14-Version-2.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/db\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-14-Version-2.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-14-Version-2.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Esto te permitirá acceder a los archivos de tu Android. [2]
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Parte 3
Parte 3 de 5:

Reiniciar en modo Descarga

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/94\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-15.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-15.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/94\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-15.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-15.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    A veces, los controladores que se utilizan para el proceso de conexión se mezclan. El modo Descarga reiniciará la conexión entre el dispositivo y la computadora. Para ello, necesitarás los controladores de USB para Samsung.
    • Puedes descargar los controladores de USB desde la página de soporte de Samsung S3 . Haz clic en el botón "USB (ENGLISH)" y ejecuta el instalador luego de descargarlo.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/f\/fe\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-16.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-16.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/fe\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-16.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-16.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Mantén presionado el botón Encendido y selecciona "Apagar". Espera a que el teléfono se apague para continuar, ya que tiene que estar desconectado de la computadora.
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    Apretan el botón Inicio para empezar, luego mantén presionado el botón Disminuir volumen. Mientras sostienes ambos botones, presiona el botón Encendido. Sabrás que lo hiciste bien cuando aparezca una pantalla de advertencia con un signo "!" amarillo. [3]
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/b\/b6\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-18.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-18.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b6\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-18.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-18.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    De esta manera, se iniciará el modo Descarga en el S3.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/22\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-19.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-19.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/22\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-19.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-19.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Windows debe detectar e instalar automáticamente los archivos necesarios.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/79\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-20.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-20.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/79\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-20.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-20.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Windows solo debe tardar unos pocos minutos en instalarlos. Verifica la bandeja del sistema para ver si la instalación está completa.
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/64\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-21.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-21.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/64\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-21.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-21.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Hazlo durante 10 segundos aproximadamente para reiniciar el teléfono normalmente.
    • Si el S3 no sale del modo Descarga, quita la batería y vuelve a insertarla.
  8. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/b\/b5\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-22.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-22.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b5\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-22.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-22.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Luego de que el teléfono se inicie normalmente, prueba conectarlo a la computadora una vez más. Por lo general, aparecerá correctamente luego de iniciar en el modo Descarga.
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Parte 4
Parte 4 de 5:

Forzar el modo MTP

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/4\/49\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-23.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-23.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/49\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-23.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-23.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    A veces, forzar el MTP (por sus siglas en inglés, Protocolo de transferencia de imágenes) usando los comandos del sistema del teléfono puede lograr que la conexión vuelva a funcionar.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/69\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-24.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-24.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/69\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-24.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-24.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Ingresa el siguiente código dependiendo de tu proveedor: [4]
    • Sprint: ##3424#.
    • Verizon, AT&T, T-Mobile: *#22745927. Presiona "Menú oculto deshabilitado", luego presiona "Habilitar" y abre el teclado numérico de nuevo y marca **87284.
    • US Cellular: *#22745927. Presiona "Menú oculto deshabilitado", luego presiona "Habilitar" y abre el teclado numérico de nuevo y marca *#7284#.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/7b\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-25.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-25.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7b\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-25.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-25.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    De esta manera, se abrirán opciones adicionales.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/a\/a1\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-26.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-26.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a1\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-26.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-26.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Verás diversos elementos de los cuales elegir.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/7a\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-27.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-27.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7a\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-27.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-27.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Así, se forzará el modo MTP del teléfono.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/e\/eb\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-28.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-28.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/eb\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-28.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-28.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Muchos usuarios reparan los teléfonos que no se conectan de esta manera.
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Parte 5
Parte 5 de 5:

Realizar copia de seguridad y restaurar

Descargar el PDF
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/24\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-29.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-29.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/24\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-29.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-29.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Si no puedes conectar el S3 sin importar lo que hagas, tu última opción es realizar una restauración de fábrica, lo que eliminará todo lo que haya en el teléfono. Por ello, tendrás que realizar una copia de seguridad de todo lo que quieres guardar en una tarjeta SD, si es posible.
    • Puedes insertar una tarjeta SD quitando la batería de la parte posterior del teléfono.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/2f\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-30.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-30.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2f\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-30.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-30.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Esto mostrará los archivos que hay en el S3.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/5\/5b\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-31.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-31.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5b\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-31.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-31.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Así, cambiará la pantalla mostrando todas las carpetas del S3.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/1a\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-32.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-32.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/1a\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-32.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-32.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Esta es la tarjeta SD copiada que guarda todos los archivos en el disco duro del S3.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/f\/f9\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-33.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-33.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f9\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-33.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-33.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    De esta forma, se resaltarán todos los archivos y las carpetas para que no pierdas nada.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/18\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-34.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-34.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/18\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-34.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-34.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Todos los archivos seleccionados se copiarán para que puedas moverlos a la tarjeta SD.
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/96\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-35.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-35.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/96\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-35.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-35.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Así, se abrirá el almacenamiento de la tarjeta SD que insertaste.
  8. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/7e\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-36.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-36.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7e\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-36.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-36.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Esto puede demorar un poco si tienes muchos archivos.
  9. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/4\/4e\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-37.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-37.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/4e\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-37.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-37.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Una vez que hayas guardado los archivos, también puedes exportar los contactos a la tarjeta SD siguiendo estos pasos: [5]
    • Abre la aplicación Contactos.
    • Presiona el botón "Menú" y selecciona "Importar/exportar".
    • Selecciona "Exportar a la tarjeta SD" y luego presiona "Aceptar".
  10. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/d\/d9\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-38.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-38.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d9\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-38.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-38.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Luego de respaldar los archivos y los contactos, puedes restaurar el teléfono de forma segura desde la aplicación Configuración.
  11. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/8\/83\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-39.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-39.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/83\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-39.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-39.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Así, se abrirá el menú de restauración de fábrica.
  12. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/15\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-40.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-40.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/15\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-40.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-40.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Luego de confirmarlo, se eliminará toda la información del teléfono y se restablecerá el sistema operativo. Este proceso puede tardar un momento en completarse.
  13. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/a\/a4\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-41.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-41.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a4\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-41.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-41.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Se te llevará al proceso de configuración inicial del teléfono. Ingresa con tus cuentas de Google y Samsung para empezar a usar el teléfono de nuevo.
  14. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/5\/58\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-42.jpg\/v4-460px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-42.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/58\/Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-42.jpg\/v4-728px-Fix-Samsung-Galaxy-S3-That-Won%27t-Connect-to-Your-PC-Step-42.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Luego de encenderlo e iniciar sesión, intenta conectarlo a la computadora una vez más. Si aún no puedes y haz intentado todo lo mencionado previamente, es posible que tengas que conseguir un dispositivo nuevo.
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Referencias

  1. ↑ http://androidforums.com/threads/connect-my-s3-to-pc-via-usb-nothing-happens.726170/page-2
  2. ↑ http://androidforums.com/samsung-galaxy-s3/726170-connect-my-s3-pc-via-usb-nothing-happens.html
  3. ↑ http://forum.xda-developers.com/showthread.php?t=2165394
  4. ↑ http://forum.xda-developers.com/showthread.php?t=2270191
  5. ↑ https://support.t-mobile.com/docs/DOC-6161

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