Cómo restaurar la configuración de fábrica de una computadora con Windows 7

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Coescrito por Spike Baron

Referencias

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Si restauras la configuración de fábrica de la computadora con Windows 7, su sistema regresará al mismo estado de software que cuando se fabricó. Así podrás vender tu equipo o usarla como si fuera la primera vez. Las instrucciones para restaurar la configuración de una computadora varían según su fabricante.

Método 1
Método 1 de 5:

Dell

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    Crea una copia de seguridad de todos los documentos y archivos importantes y guárdala en un disco duro externo, en una memoria USB o en un servicio de almacenamiento en la nube. Al restaurar la configuración original de fábrica se eliminarán todos los datos personales de la computadora.
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    Esto incluye impresoras, escáneres, cables de red y dispositivos USB.
    • Si tu laptop está en una estación de acoplamiento, desmóntala.
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    Se abrirá el menú de opciones de inicio avanzadas.
    • Si el menú de opciones de inicio avanzadas no se abre, reinicia la computadora e inténtalo nuevamente.
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    Se abrirá el menú "Opciones de recuperación de sistema".
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    Selecciona "Dell Factory Tools" (herramientas de fábrica de Dell) o "Dell Factory Image Restore" (recuperación de imagen de fábrica de Dell) y haz clic en " Siguiente ". Se abrirá un menú llamado "Confirm Data Deletion" (confirmar eliminación de datos).
  8. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/c6\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-8.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-8.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/c6\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-8.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-8.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Coloca una marca en la casilla que aparece junto a "Yes, reformat hard drive and restore system software to factory condition" (sí, formatear disco duro y restaurar el software del sistema al estado de fábrica) y haz clic en "Next" (siguiente). Windows 7 iniciará el proceso de restauración de las configuraciones de fábrica, el cual tardará al menos cinco minutos en completarse. Al finalizar, Windows te informará que la computadora se habrá restaurado a su estado de fábrica.
  9. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/cc\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-9.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-9.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/cc\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-9.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    La computadora se reiniciará y aparecerá el asistente de instalación de Windows 7 en la pantalla.
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Método 2
Método 2 de 5:

Hewlett-Packard (HP)

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/2c\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-10.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-10.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2c\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-10.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-10.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Crea una copia de seguridad de todos los documentos y archivos importantes y guárdala en un disco duro externo, en una memoria USB o en un servicio de almacenamiento en la nube. Al restaurar la configuración original de fábrica se eliminarán todos los datos personales de la computadora.
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    Esto incluye impresoras, escáneres, cables de red, faxes y dispositivos USB.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/d\/de\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-12.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-12.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/de\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-12.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-12.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    • Si Windows no arranca correctamente y no puedes acceder al menú Inicio, entonces presiona F11 varias veces en cuanto la computadora se reinicie para abrir la ventana "Administrador de recuperación" y luego continúa con el paso 7.
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    Selecciona "Sí" cuando el control de cuentas de usuario te pregunte a través de una ventana si deseas hacer cambios en la computadora. Ahora aparecerá el "Administrador de recuperación" en la pantalla.
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/27\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-16.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-16.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/27\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-16.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-16.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
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    La computadora se reiniciará y mostrará la ventana del "Administrador de recuperación" una vez más.
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  10. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/71\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-19.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-19.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/71\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-19.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-19.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    La computadora se reiniciará y aparecerá la pantalla de instalación de Windows 7. [1]
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Método 3
Método 3 de 5:

Acer

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/5\/5c\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-20.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-20.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5c\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-20.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-20.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Crea una copia de seguridad de todos los documentos y archivos importantes y guárdala en un disco duro externo, en una memoria USB o en un servicio de almacenamiento en la nube. Al restaurar la configuración original de fábrica se eliminarán todos los datos personales de la computadora.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/2c\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-21.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-21.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2c\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-21.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-21.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Se abrirá la aplicación "Acer eRecovery Management".
    • Presiona ↵ Enter en caso de que la pantalla de arranque de Microsoft Windows aparezca antes que la ventana de "Acer eRecovery Management".
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/5\/5f\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-22.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-22.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/5f\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-22.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-22.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    [2]
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/1a\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-23.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-23.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/1a\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-23.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-23.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Se iniciará el proceso de restauración, el cual tardará entre 10 y 60 minutos. Una vez que finalice, aparecerá en la pantalla el asistente de instalación de Windows 7. [3]
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Método 4
Método 4 de 5:

Toshiba

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/8\/81\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-24.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-24.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/81\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-24.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-24.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Crea una copia de seguridad de todos los documentos y archivos importantes y guárdala en un disco duro externo, en una memoria USB o en un servicio de almacenamiento en la nube. Al restaurar la configuración original de fábrica se eliminarán todos los datos personales de la computadora.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/93\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-25.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-25.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/93\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-25.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-25.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Esto incluye impresoras, escáneres, cables de red, faxes y dispositivos USB.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/f\/fd\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-26.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-26.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/fd\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-26.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-26.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Así evitarás que la computadora se apague durante el proceso de restauración de las configuraciones de fábrica.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/e\/e4\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-27.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-27.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e4\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-27.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-27.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Reinicia la computadora y luego mantén presionada la tecla en el teclado. Aparecerá una pantalla con una advertencia acerca de la restauración.
    • Si no aparece ninguna pantalla de advertencia, entonces reinicia la computadora e inténtalo otra vez.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/d\/d0\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-28.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-28.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d0\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-28.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-28.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Se abrirá el "Asistente de recuperación de Toshiba".
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/13\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-29.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-29.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/13\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-29.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-29.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Selecciona "Recuperación de software de fábrica" y sigue las instrucciones en pantalla para restaurar la configuración original de fábrica de la computadora. La computadora se reiniciará varias veces a lo largo del proceso. Al finalizar, aparecerá la pantalla de bienvenida de Windows 7. [4]
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Método 5
Método 5 de 5:

Otras marcas

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/0\/05\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-30.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-30.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/05\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-30.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-30.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Crea una copia de seguridad de todos los documentos y archivos importantes y guárdala en un disco duro externo, en una memoria USB o en un servicio de almacenamiento en la nube. Al restaurar la configuración original de fábrica se eliminarán todos los datos personales de la computadora.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/4\/49\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-31.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-31.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/49\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-31.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-31.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    En la mayoría de los casos el comando de arranque se muestra en la parte superior o inferior de la pantalla.
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    Los comandos de arranque varían según el fabricante:
    • Asus : presiona F9
    • Lenovo : presiona F11
    • MSI : presiona F3
    • Samsung : presiona F4
    • Sony : presiona F10
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    El nombre exacto de esta opción puede cambiar según el fabricante, ya que cada uno utiliza un software distinto para administrar la partición de recuperación integrada. En la mayoría de los casos esta opción dirá algo como "Restaurar configuración de fábrica" o "Realizar una restauración de los valores de fábrica".
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/6f\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-34.jpg\/v4-460px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-34.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6f\/Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-34.jpg\/v4-728px-Restore-a-Computer-to-Factory-Settings-in-Windows-7-Step-34.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Es posible que la computadora se reinicie varias veces durante el proceso, lo cual puede demorar hasta una hora. Una vez que finalice la restauración, aparecerá el asistente de instalación o la pantalla de bienvenida de Windows. [5]
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Consejos

  • Si la partición de recuperación de la computadora se ha borrado a causa de un error o un virus, ponte en contacto con el fabricante para obtener el disco de recuperación de Windows 7. A través del disco de recuperación puedes restaurar o reinstalar Windows 7 en el sistema.
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Advertencias

  • Al restaurar la configuración original de fábrica de Windows 7, se eliminarán todos los datos personales de la computadora. Crea una copia de seguridad de todos los documentos y archivos importantes antes de llevar a cabo este proceso.
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Referencias

  1. ↑ http://support.hp.com/us-en/document/c01867418# AbT1
  2. ↑ http://acer.custhelp.com/app/answers/detail/a_id/12869/~/how-do-i-restore-my-computer-using-the-erecovery-management-program%3F
  3. ↑ http://acer.custhelp.com/app/answers/detail/a_id/2631
  4. ↑ https://support.toshiba.com/support/viewContentDetail?contentId=2737864
  5. ↑ http://www.pcadvisor.co.uk/how-to/laptop/factory-reset-laptop-image-3462995/

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