1

I wrote an article in my drafts that I’m trying to publish today. I’ve been using the guided editor.

When I click the “submit” button, the screen partially greys out, and then nothing happens. I can scroll up and down the page, but can’t interact with it. When I check in another tab, I see that the article was not created (nor was all of my work saved in the draft).

This has happened twice on the article now and I admit I’m a bit frustrated.

2

Heya Luna,

Sorry for the frustrations - that sounds annoying! I think the greying out typically happens in order to show this review screen before you publish:  http://www.screencast.com/t/j4ckt7jVJ

I just gave it a go, and I was able to click Save & Publish there and have the article created - is that not working for you? Or are you not seeing that review pop-up at all? Maybe it’s behaving differently in different browsers or with some software (any pop-up blockers running? I don’t think that would have an impact on this kind of prompt, but you never know!). Let me know what browser/OS you’re using and I’ll try to do some testing in the same set-up so we can figure out what’s going wrong.

In the meantime, are you able to switch to Advanced Editor? That might help avoid any more loss of your work until we can get to the bottom of this one. I know how frustrating that can be! Sorry that it’s acting up on you:confused:

3

I’m seeing the screen greyed out like the picture shows, but there is no pop-up. (I’m in Chrome with Windows 10, and Chrome tells me when it blocks a pop-up.)

When I switch to the advanced editor, it acts like there’s nothing in the draft. The draft is still there in the guided editor, though. Maybe I’ll just copy and paste the text over.

This is quite perplexing!

4

Definitely perplexing! I used a Chrome but on a Mac; Krystle is on a Windows computer so I’ll ask her to do a little poking around tomorrow and see if she gets the same thing. Maybe that browser/OS combo requires a little something extra in the code to put the prompt in the right place. One other thing- is this new? In other words, have you used Guided fine for publishing in the past? Or have you always been using the Article Creator or Advanced Editing before now? If anyone else is seeing this same behavior, can you post your browser info here too? The more specifics we can get about when it’s happening and when it’s not, the more likely we are to hone in on a fix!

5

So far this is the first time this has happened. I copied and pasted the text piece by piece into the other editor and was able to publish it.

I used the guided editor to edit other articles today (not new articles) and it worked fine every time. It might be related to article creation only?

6

I tested this out on Chrome & Windows 8 and things seem to be working (mostly) normally. Might be a Windows 10 issue, but @MissLunaRose , here is what I did to try to reproduce your situation, can you tell me if you did anything differently?

  1. type the title as a URL in the browser URL box
  2. edit the nonexistent page
  3. add content through guided editor (I put it as my default in preferences)
  4. click the ‘save draft’ button
  5. go to http://www.wikihow.com/Special:Drafts
  6. find at the bottom and click ‘edit’
  7. click the ‘publish’ button
  8. screen turns gray, but I have to scroll up to find the dialog - this is a bug but sounds different than your experience because my screen doesn’t lock
  9. click ‘save and publish’ in dialog, article gets published
7

This is pretty similar. I went through the standard article creator at the beginning.

The scrollbar on my screen still worked. It’s possible that the dialog box was hiding somewhere I missed it. (I’d be surprised, but it is possible! I had clicked the preview button before trying to post so the page was awfully long.)

8

@MissLunaRose

How did you save it as a draft if you started it in Special:ArticleCreator? I couldn’t find a ‘Save Draft’ button and it didn’t autosave.

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9

I had this happen to me too, and I had to refresh the submits  few times for the pop up finally appeared, or had to to scroll up a bit to see it.