1

So about a few hours after I joined, I got a notification that I can’t do the patrol because I am using a “second account”. I had to switch computers with someone else at my school because of issues, could that be the problem? I had just looked up an article for school and came across wikihow and my only other account is from 2018.

2

Hiya, accounts aren’t linked to specific computers, so swapping computers won’t likely be an issue. Patrol blocks move over to subsequent accounts created because it’s a common issue for people to create new accounts to circumvent a block. If you’re interested in patrolling, you can reach out to me on jayne@wikihow.com and we can go from there.

3

I don’t have an email set up yet. I mean, I have one, I just can’t use it.

4

@JayneG But I don’t think it is fair that I am getting roped in for something I didn’t do. I don’t want to say it is discriminatory, or if your just assuming because I seem like a different user or my IP address is the same as someone who did something wrong that I AM them. Most people like that are (not always, but usually) trolls. I’m not an internet troll and I just genuinely want to help. There are millions of people who use wikiHow each day and I believe that they should be given accurate instructions. If I do somehow make mistakes just let me know instead of just roping me in with others. In general wikiHow has a bad reputation at my school and other places I go, because they think it is like Wikipedia. 4 years ago I had an account and never got any warnings or blocked at all. I stopped using it once my parents said I wasn’t allowed, but now that I am allowed by my parents, I can’t actually help? Please clear some of this up and explain. Thank you. ~Artsy

5

You’re welcome to help with any other available tools and activities! However, the only way to regain patrolling rights is to communicate through email - it’s not a complicated process, it’s just something we need to do to make sure it’s fair for everyone.

6

But it is not fair for everyone.