Cara Membatalkan Pesanan

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PDF download Unduh PDF

Kebanyakan penjual daring dan luring akan mengizinkan Anda membatalkan pesanan jika produk belum dikirim. Anda harus mencoba membatalkan pesanan secepat mungkin setelah memesan agar Anda tidak dikenai biaya tambahan. Anda bisa membatalkan pesanan melalui internet, telepon, atau tatap muka.

Metode 1
Metode 1 dari 3:

Membatalkan Pesanan Lewat Telepon

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/b\/ba\/Cancel-an-Order-Step-1-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-1-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/ba\/Cancel-an-Order-Step-1-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-1-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Jika Anda memesan lewat telepon, Anda mungkin telah menulis kode konfirmasi sebagai pengganti nomor nota.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/92\/Cancel-an-Order-Step-2-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-2-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/92\/Cancel-an-Order-Step-2-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-2-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Hubungi nomor layanan pelanggan perusahaan yang tercatat pada nota atau bagian "Hubungi Kami" di situs web perusahaan tersebut. [1]
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/f\/f3\/Cancel-an-Order-Step-3-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-3-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/f\/f3\/Cancel-an-Order-Step-3-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-3-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Situs ini memiliki daftar nomor telepon untuk seluruh penjual besar. Anda juga bisa menggunakan layanan panggilan GetHuman untuk menelepon penjual.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/e\/e0\/Cancel-an-Order-Step-4-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-4-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/e0\/Cancel-an-Order-Step-4-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-4-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Gunakan angka pada menu suara untuk membatalkan pesanan, atau masuk ke menu pesanan.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/5\/52\/Cancel-an-Order-Step-5-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-5-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/52\/Cancel-an-Order-Step-5-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-5-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Berikan nomor konfirmasi dan informasi penting lainnya.
    • Jika menu telepon tidak mengarahkan Anda ke bagian informasi pemesanan, tekan "0" untuk berbicara dengan operator atau layanan pelanggan lebih cepat.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/72\/Cancel-an-Order-Step-6-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-6-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/72\/Cancel-an-Order-Step-6-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-6-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Jika pesanan sudah dikirim, layanan pelanggan akan meminta Anda menolak paket atau mengembalikan paket dengan proses pengembalian tertentu. [2]
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/6b\/Cancel-an-Order-Step-7-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-7-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6b\/Cancel-an-Order-Step-7-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-7-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  8. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/cb\/Cancel-an-Order-Step-8-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-8-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/cb\/Cancel-an-Order-Step-8-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-8-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Jika uang Anda belum kembali setelah sebulan, hubungi nomor yang sama untuk meminta pengembalian.
    Iklan
Metode 2
Metode 2 dari 3:

Membatalkan Pesanan Lewat Internet

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/15\/Cancel-an-Order-Step-9-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-9-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/15\/Cancel-an-Order-Step-9-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-9-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Jika pesanan sudah dikirim, Anda mungkin tidak bisa membatalkannya.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/a\/a4\/Cancel-an-Order-Step-10-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-10-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a4\/Cancel-an-Order-Step-10-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-10-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Temukan pesanan yang akan Anda batalkan pada daftar pesanan.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/7e\/Cancel-an-Order-Step-11-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-11-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7e\/Cancel-an-Order-Step-11-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-11-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Jika tombol tidak ada, carilah nomor kontak layanan pelanggan.
    • Beberapa penjual meminta Anda membatalkan pesanan melalui telepon atau email. [3]
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/8\/88\/Cancel-an-Order-Step-12-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-12-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/88\/Cancel-an-Order-Step-12-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-12-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Anda juga bisa mengirim pembatalan pemesanan lewat email.
    • Jika Anda mengirim pembatalan pesanan melalui email, pastikan Anda menyertakan nama, tanggal pemesanan, nomor pemesanan, nomor rekening, alamat, deskripsi barang, dan alasan pembatalan.
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/9e\/Cancel-an-Order-Step-13-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-13-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9e\/Cancel-an-Order-Step-13-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-13-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Jika Anda tidak mendapat kabar setelah 1-2 hari kerja, hubungi layanan pelanggan untuk memastikan permintaan sudah diterima.
    Iklan
Metode 3
Metode 3 dari 3:

Membatalkan Pesanan Melalui Tatap Muka

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  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/1a\/Cancel-an-Order-Step-14-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-14-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/1a\/Cancel-an-Order-Step-14-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-14-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/1\/15\/Cancel-an-Order-Step-15-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-15-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/15\/Cancel-an-Order-Step-15-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-15-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Metode ini banyak digunakan jika Anda menggunakan opsi "diambil sendiri".
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/3\/3c\/Cancel-an-Order-Step-16-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-16-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/3c\/Cancel-an-Order-Step-16-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-16-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Berikan nomor pesanan dan nota pada layanan pelanggan untuk menginformasikan pembatalan.
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/6\/6e\/Cancel-an-Order-Step-17-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-17-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/6\/6e\/Cancel-an-Order-Step-17-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-17-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/5\/55\/Cancel-an-Order-Step-18-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-18-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/55\/Cancel-an-Order-Step-18-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-18-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Anda mungkin perlu membayar biaya pengiriman untuk barang yang sudah dikirim.
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/9\/9c\/Cancel-an-Order-Step-19-Version-3.jpg\/v4-460px-Cancel-an-Order-Step-19-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9c\/Cancel-an-Order-Step-19-Version-3.jpg\/v4-728px-Cancel-an-Order-Step-19-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
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Referensi

  1. ↑ http://www.jcpenney.com/dotcom/jsp/customerservice/serviceContent.jsp?pageId=pg100002&lang=en
  2. ↑ http://help.walmart.com/app/answers/detail/a_id/28
  3. ↑ http://www.amazon.com/gp/help/customer/display.html?nodeId=595034

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