Как удалить «неудаляемый» документ из диспетчера печати Windows

Загрузить PDF
Загрузить PDF

Вы когда-нибудь сталкивались с проблемой, когда при попытке удалить документ из диспетчера печати документ помечался как удаляемый, но на самом деле не удалялся? Если да, тогда прочитайте эту статью.

Шаги

Загрузить PDF
  1. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/78\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-1-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-1-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/78\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-1-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-1-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Это может привести к удалению «неудаляемого» документа.
  2. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/b\/b6\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-2-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-2-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b6\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-2-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-2-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Убедитесь, что кабели между принтером и компьютером подключены правильно.
  3. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/2\/2c\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-3-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-3-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2c\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-3-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-3-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  4. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/a\/a3\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-4-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-4-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a3\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-4-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-4-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  5. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/5\/51\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-5-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-5-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/5\/51\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-5-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-5-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Откройте доступ к утилите «Computer Management Snapin Launcher» (в Windows Vista или более новых версиях).
  6. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/8\/83\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-6-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-6-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/83\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-6-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-6-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  7. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/77\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-7-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-7-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/77\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-7-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-7-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  8. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/d\/df\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-8-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-8-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/df\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-8-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-8-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  9. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/c\/ca\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-9-Version-3.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-9-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/c\/ca\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-9-Version-3.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-9-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Щелкните по ней правой кнопкой мыши.
  10. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/7c\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-10-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-10-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7c\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-10-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-10-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  11. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/79\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-11-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-11-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/79\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-11-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-11-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Дождитесь остановки службы.
  12. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/7\/78\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-12-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-12-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/78\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-12-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-12-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Нажмите «Start» - «Run» (либо нажмите Windows + R), введите следующий путь к папке и нажмите Enter.
  13. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/b\/b7\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-13-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-13-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b7\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-13-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-13-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  14. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/3\/33\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-14-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-14-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/33\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-14-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-14-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  15. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/a\/a6\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-15-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-15-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a6\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-15-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-15-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  16. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/8\/84\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-16-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-16-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/84\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-16-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-16-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  17. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/d\/d6\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-17-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-17-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d6\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-17-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-17-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  18. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/3\/3d\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-18-Version-4.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-18-Version-4.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/3\/3d\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-18-Version-4.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-18-Version-4.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
  19. {"smallUrl":"https:\/\/www.wikihow.com\/images_en\/thumb\/b\/b3\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-19-Version-3.jpg\/v4-460px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-19-Version-3.jpg","bigUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/b3\/Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-19-Version-3.jpg\/v4-728px-Remove-a-Stuck-Document-That-Won%27t-Delete-from-a-Windows-PC-Printer-Queue-Step-19-Version-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"<div class=\"mw-parser-output\"><\/div>"}
    Отправьте документ на печать, чтобы удостовериться, что все работает.
    Реклама

Советы

  • Описанный метод также работает в операционных системах старше Windows Vista (например, в Windows XP или 2000); только вместо «Computer» нажмите «My computer».
  • После того, как вы остановили службу «Print Spooler», оставьте это окно открытым. Оно напомнит вам о том, что необходимо запустить эту службу.
Реклама

Предупреждения

  • Описанный метод не совсем подходит для Windows 8, так как в этой системе изменен пользовательский интерфейс. Для получения информации об удалении «неудаляемых» документов из диспетчера печати свяжитесь с компанией Microsoft.
Реклама

Дополнительные статьи

Как
отсканировать документ на принтере Сanon
Как
удалить с бумаги принтерную краску
Как
сканировать документы
Как
установить принтер без установочного диска
Как
устранить проблемы с диспетчером печати
Как
печатать в черно–белом цвете на принтерах Epson
Как
сделать прочистку печатающей головки на принтере
Как
прочистить печатающую головку принтера
Как
сделать принтер сетевым с помощью беспроводного роутера
Как
заправить картридж принтера
Как
сканировать документ в компьютер беспроводным способом с помощью HP Deskjet 5525
Как
выполнить двустороннюю печать
Как
подключить HP LaserJet 1010 в ОС Windows 7
Как
сбросить чип чернильного картриджа Epson
Реклама

Источники

  1. http://ask-leo.com/how_do_i_remove_a_document_stuck_in_my_printers_queue.html - research source

Об этой статье

На других языках
Эту страницу просматривали 4030 раз.

Была ли эта статья полезной?

Реклама