How to Check Your Green Dot Card Balance 6 Different Ways

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If you’re wondering how much money is left on your Green Dot card, checking your balance is easy. If your card is registered to an account, you can check your balance by logging in on Green Dot’s website or mobile app. If your phone number is registered, text BAL followed by the last four digits of your card number to Green Dot at 42586. Keep reading for steps on registering your card and every method of checking your balance.

Easiest Ways to Check Your Green Dot Balance

  • If your phone number is registered, text BAL and the last four digits of your card to 42586.
  • Log into the Green Dot website or app. The balance is displayed on your account homepage.
  • Call customer support at 1-866-795-7597 and select the menu option for balance inquiry.
Method 1
Method 1 of 5:

Checking Balance Through Text

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  1. The easiest way to check your balance is to text Green Dot, however, the card needs to be registered. Go to Green Dot's activation page and enter your name, address, date of birth, social security number, 16-digit card number, expiration date, 3 digit security code, and mobile phone number. [1]
    • You can also register through the Green Dot app by logging in and pressing Register / Activate Now.
  2. Text Green Dot (42586) the letters BAL followed by the last four digits of your card. Your text should look like “BAL 0000.” Green Dot will respond with your current balance. [2]
    • If you’re having trouble, log into the Green Dot website, click on the link for “Mobile,” and manually register your cell phone number.
    • To get transaction history, type the letters HIST followed by a space and the last 4 digits of your Green Dot Card number.
    • Green Dot doesn’t charge for balance inquiries, but standard text messaging rates still apply.
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Method 2
Method 2 of 5:

Checking Balance Online

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  1. Click the “Log In” button on the right of Green Dot’s homepage . Enter your User ID and password, then click “Log In.”
    • If you bought your Green Dot money card through a major retailer, you can also go to the retailer's website located on the card to check your balance.
    • If you don't already have a User ID, click on the link labeled "Create One Now.” Enter your card information and personal details to create your account and view your balance.
  2. Once you log in, you will be automatically directed to a page displaying your Green Dot balance. You can also reload money onto your card from this website if your balance is low. [3]
    • Be sure to look at all transactions, including pending purchases. Some purchases may not post to your card for a few days due to the way vendors process transactions. [4]
    • If you set up direct deposit or have your government benefits go directly to your Green Dot card, there is no charge to reload.
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Method 3
Method 3 of 5:

Checking Balance by Phone

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  1. Green Dot customer support can be reached 7 days a week between 5 am and 9 pm PST. [5] The busiest time to call Green Dot is Friday, and the least busy is Sunday.
    • You can get fast access to Green Dot Customer Care specialists by becoming a Green Dot VIP, which costs an additional $4.95 a month. VIPs don’t have to pay the $2.50 ATM fee, plus if you lose your card, you can get a replacement via Federal Express. [6]
  2. Enter your 16-digit card number and listen to the menu options. Press the number for balance inquiry.
  3. An automated voice will lead you through a series of steps, starting with entering the last four digits of your card. Continue following the prompts until given the option to check your balance.
    • The telephone method is free of charge.
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Method 4
Method 4 of 5:

Checking Balance via the App

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  1. Go to Green Dot’s website or an app store. Green Dot recommends using the app over other methods since it can give you the most up-to-date information. [7]
  2. Enter your login information or register your card . Once you log in, you can check your balance on the home screen.
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Method 5
Method 5 of 5:

Checking Your Balance Using Other Methods

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  1. Insert your card into an ATM, enter your PIN, and press "Balance Inquiry." Use a MoneyPass Network ATM to check your balance for free. [8]
    • If you didn’t set up a PIN when you received the card, call customer support at 1-866-795-7597.
    • You can check your balance from a non-MoneyPass Network ATM for 50¢. [9]
    • You can only use an ATM with a personalized card. [10]
  2. Log in to your Green Dot online account through the website or app. Click "Account alerts" on your account details screen and sign up for alerts through text or your email. [11]
    • You can receive daily balance alerts, or you can sign up to be alerted when your balance drops below $25. [12]
    • You can set up email alerts for up to two email addresses or receive a text message.
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Expert Q&A

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  • Question
    Do I need a pin number to use my temporary card?
    Michael R. Lewis
    Business Advisor
    Michael R. Lewis is a retired corporate executive, entrepreneur, and investment advisor in Texas. He has over 40 years of experience in business and finance, including as a Vice President for Blue Cross Blue Shield of Texas. He has a BBA in Industrial Management from the University of Texas at Austin.
    Michael R. Lewis
    Business Advisor
    Expert Answer
    You do not need a PIN number to use the card for purchases. However, you will need a PIN number to reload your temporary card with a MoneyPak,
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      Tips

      • Green Dot doesn't post all transactions immediately, so you may not see purchases from the last 30 minutes. In some cases, it can take up to 48 hours.
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      • You can also set up your Green Dot card for online bill paying or sending your tax refund directly to the card, usually through May of the tax filing year.
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      • If you have issues with a card you bought at a major retailer, take it back to where you purchased it for help.
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      References

      1. ↑ https://www.greendot.com/helpcenter/top-questions/how-do-i-activate-register-a-card
      2. ↑ https://secure.greendot.com/racing/help
      3. ↑ https://secure.greendot.com/racing/help
      4. ↑ https://www.greendot.com/greendot/help
      5. ↑ https://secure.greendot.com/racing/help
      6. ↑ https://secure.greendot.com/greendot/vip
      7. ↑ https://www.greendot.com/benefits/get-the-app
      8. ↑ https://www.greendot.com/content/dam/greendot/legal/about/docs/cardholderagreement-fsc.pdf
      9. ↑ https://www.greendot.com/content/dam/greendot/legal/about/docs/cardholderagreement-fsc.pdf
      1. ↑ https://www.greendot.com/greendot/about-the-cards
      2. ↑ https://www.greendot.com/helpcenter/use-your-card/account-alerts/what-type-of-account-alerts-can-i-choose
      3. ↑ https://www.greendot.com/helpcenter/use-your-card/account-alerts/what-type-of-account-alerts-can-i-choose

      About This Article

      Article Summary X

      To check the balance on a Green Dot card, log on to Green Dot’s website, which should automatically direct you to the balance on your card. If you don’t have a User ID, click “Create One Now” to set up an account and password. Alternatively, call Green Dot’s customer support line at 1-866-795-7597, press 1 for balance inquiry, then enter your account and personal information when asked. If you want to check your balance at an ATM, simply insert your card and enter your PIN number. For more tips, like how to set up balance alerts, scroll down.

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