6 Ways to Get in Touch with Venmo Support: Complete Contact Guide

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Learn how to contact Venmo to get help with questions, disputes, or concerns
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Are you trying to get in contact with Venmo? Whether you have an issue with your account or just a simple question, there are a number of ways to get ahold of Venmo. Venmo has a customer support phone line, live chat, email address, and a number of social media accounts that you can private message for help. Keep reading to learn more.

Every Way to Contact Venmo's Customer Service

  • Venmo's phone number is 855-812-4430 .
  • Live chat with a representative via the Venmo mobile app Settings menu.
  • Fill out the contact form on Venmo's website to reach out via email.
  • Go to Venmo's Twitter/X, Facebook, or Instagram page and send a DM.
1

Phone Number

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  1. Venmo's customer service line is staffed from 6 a.m. to 6 p.m. Pacific Time every day of the week. [1] When dialing Venmo , you can press 4 at the menu and then 9 to be directed to a live representative.
    • If you're calling about a Venmo Debit Card or Venmo Credit Card, you should instead call the number printed on the back of your card. Phone support for debit card holders is available from 6 a.m. to 6 p.m. Pacific Time. For credit card holders, support is available 24 hours a day, 7 days a week.
    • You may have to go through a few menus between pressing 4 and 9 , but as soon as you have the option to press 9 you will be redirected to a live representative.
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2

Live Chat

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  1. Live reps are available to chat in the Venmo app between 6 a.m. and 8 p.m. Pacific Time every day.
    • To access live chat, click on your profile in the bottom-right corner, then tap the cogwheel icon in the upper-right corner of your profile.
    • Tap on Get help > Contact Us > Chat with Us to pull up the Venmo chatbot.
    • Ask the chatbot to speak to a live representative to be connected.
3

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  1. While Venmo doesn't give out their direct support email address, you can fill out a form on their support site that will be sent via email.
    • Fill out as much information as you can on the form, then click Submit when you're ready to send it. You should hear back from Venmo in a couple of business days.
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4

Twitter/X

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  1. Go to https://twitter.com/venmosupport and click the envelope icon to start a DM with Venmo Support, or simply write out a tweet and tag @VenmoSupport.
    • You must have a Twitter/X account to contact Venmo Support there.
    • Only send messages directly to the official Venmo Twitter/X page about your issue. Don't give out personal information to anyone claiming to work for Venmo if they are not contacting you from the official Venmo page.
5

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  1. Go to https://www.facebook.com/venmo/ and click the blue Message button underneath the page's cover image to start a Messenger conversation .
    • You must have a Facebook account to contact Venmo there.
    • Only send messages directly to the official Venmo Facebook page about your issue. Don't give out personal information to anyone claiming to work for Venmo if they are not contacting you from the official Venmo page.
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6

Instagram

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  1. Go to https://www.instagram.com/venmo/ and click the Message button at the top of the page, near Venmo's username, to initiate a private message .
    • You must have an Instagram account to contact Venmo there.
    • Only send messages directly to the official Venmo Instagram page about your issue. Don't give out personal information to anyone claiming to work for Venmo if they are not contacting you from the official Venmo page.

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      References

      1. ↑ https://help.venmo.com/hc/en-us/requests/new?ticket_form_id=624807

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