Easy Ways to Fix a Fire TV Stick When It Keeps Crashing

Download Article

A user-friendly guide to fix a Fire Stick when it keeps rebooting and crashing

Written by Rain Kengly

Last Updated: August 23, 2024 Fact Checked

Download Article

Why does my Fire TV Stick keep restarting?

|

Troubleshooting

Does your Amazon Fire TV Stick keep restarting? There are several reasons why your Fire Stick may be repeatedly turning off and on. It could be an issue with your power adapter, cable, or TV compatibility. In most cases, the Fire Stick may not be getting enough power to work. This wikiHow will show you how to troubleshoot and fix an Amazon Fire Stick when it won't stop rebooting.

Fixes for a Fire Stick Stuck in Boot Loop

To fix a Fire Stick that keeps turning off, make sure you have the correct power adapter. Replace it if necessary.
Unplug the Fire Stick, and then plug it in again. Plug it directly into the wall outlet rather than an extension.
Check the cable for damage and replace it if necessary.

Section 1 of 2:

Why does my Fire TV Stick keep restarting?

Download Article

A Fire Stick can repeatedly restart if it doesn't have the right power. Similar to other electronics, the Amazon Fire TV Stick needs a proper power source to work properly. If you're using the charging block that came with the device, it may have become damaged.
- This can also be due to overheating, software bugs, or even damaged cables.

Section 2 of 2:

Troubleshooting

Download Article

1
Use a different power adapter. It's possible your power adapter became damaged over time. A faulty power adapter can cause your Fire Stick to keep restarting, since it isn't getting enough power.
- Additionally, make sure you're using the correct power adapter. The Fire Stick needs a 5V charging block to work. Anything more or less can cause electrical troubles, so be sure to use the proper power adapter to connect your device.
- You can find a replacement on the Amazon website or from an electronics store.
Once you unplug the Fire Stick, wait at least 30 seconds until you plug it back in again. This gives the device some time to restart fully , and it often fixes small issues.
3
Remove any extensions connected to the Fire Stick. Using extensions with the Fire Stick could cause problems with the power. Unplug the Fire Stick from any extensions and plug it directly into the wall outlet. Then, turn it on again.
- You can also try using a different power strip.
TVs usually have more than one HDMI slot. If you have other devices hooked up to it, such as game consoles or DVD players, unplug them. If your Fire Stick is still restarting, try using the other HDMI slots.
It's possible you're using a damaged cable with your Fire Stick. You'll need a USB-A to micro-USB cable to connect the power adapter to the Fire Stick. This can be purchased at any electronics store. Be sure to completely disconnect the Fire Stick from the power source before swapping the wires.
6
Use the remote to perform a soft reset. You can restart your Fire Stick with the physical buttons on your remote. If your remote isn't working, you can unpair it and pair it again, or use a smartphone .
- Press and hold the Back button and the right side of the navigation circle for 10 seconds. ^{[1]
  X
  Research source}
Your TV must be HDCP-compatible. This is a system made to prevent unauthorized copying of digital media. You can check if your TV supports HDCP by visiting your manufacturer's website. If your TV does not support HDCP, you won't be able to use the Fire Stick.
8
Update your Fire TV Stick. Updates provide crucial bug fixes for your device. Make sure you're connected to Wi-Fi . If you're able to get into the Settings, you can check for an update. ^{[2]
X
Research source} :
- Go to Settings .
- Select My Fire TV .
- Select About .
- Select Check for System Update .
- Install any available updates.
If all else fails, factory reset your Fire Stick. A factory reset can help a buggy Fire TV Stick. Your device information should stay linked with your Amazon account, and you may be asked if you want to recover it once the factory reset completes.