Download Article
Download Article
Chipotle is an international Mexican restaurant chain that is on a mission to change the way people think about food. Working as a crew member at Chipotle can be a great entry-level job as they prefer to train people with no experience. Getting hired isn't hard; you just have to do your research and have the 13 characteristics that Chipotle looks for in prospective team members. A prospective team member must be the following: ambitious, happy, hospitable, smart, respectful, polite, presentable, honest, conscientious, motivated, having high energy, curious, and infectiously enthusiastic.
Steps
-
Know Chipotle's Vision. You might be asked this at the interview, but even if you aren't, this is very important to know when you get hired. Chipotle's vision is to "develop a team of top performers who are empowered to achieve high standards."- Everybody must work together and work to accomplish the goal of making your general manager a restaurateur every day. Good is no longer good enough and great can be even better. Living the vision is the only way to become restaurateur. Your general manger needs 3 things to become a restaurateur: top performers, empowerment, and knowledge of high standards.
-
Understand what '"Food with Integrity"' means. Steve Ells, the founder of Chipotle, says that it is "our commitment to always look closer, dig deeper, and work harder to ensure that our actions are making things better, not worse. It's our promise to run our business in a way that doesn't exploit animals, people or the environment . It is the philosophy that guides every decision we make at Chipotle."- In other words, Chipotle does whatever it can to make sure
- livestock is not put through harsh conditions or given antibiotics
- livestock lives on a vegetarian diet
- the produce is locally farmed and organic whenever possible
- If their food ever doesn't meet their high standards, they make sure to let people know and sometimes will even pull the food item in question. This happened in January 2015 when the pigs from a supplier were found during a routine audit being put through conditions that did not meet Chipotle's standards. All Chipotle restaurants that got their carnitas from that supplier immediately donated their carnitas and no longer served that meat. [1] X Research source Food With Integrity makes a difference in how everything tastes and also takes a big step in changing the way people think about food.
Advertisement - In other words, Chipotle does whatever it can to make sure
-
Be able to define what it takes to be a top performer in your own words. This is something that may be asked during the interview. Chipotle's definition of a top performer is "A person who has the desire and ability to perform excellent work , and whose constant effort to do so elevates them , their team , and Chipotle ."- Being a top performer is not just about being awesome at everything you do, but about how much you want to be awesome and how you help your team to be awesome and to achieve high standards .
-
Know what high standards means and be able to explain it off the top of your head. This is something that may be asked during the interview. Chipotle's definition of high standards is "Creating a uniquely extraordinary restaurant experience for every one of your customers and crew ."- Remember that high standards means always . Always make the best food. Always have great work ethic. Always give your customers great customer service. Always keep the restaurant ship-shape. Always have high standards. It's the way everything should be.
-
Understand empowerment. This is something that may be asked during the interview. Chipotle's definition of empowerment is "To be confident in your ability and encouraged by your circumstances such that you feel motivated and at liberty to devote all of your talents to a purpose ."- Remember that empowerment is a feeling . Empowerment is a feeling of ownership . Empowerment is a feeling of motivation . Empowerment is a feeling of wanting to be a top performer . Empowerment is a feeling of always having high standards . Empowerment is a feeling of passion for what you do and what you can accomplish. It is important that everybody working in a team at Chipotle feels empowered to be the best.
-
Understand what a Restaurateur is. This is something that may be asked during the interview. Chipotle's definition of a Restaurateur is "a person who develops a team of top performers who are empowered to achieve high standards ." [2] X Research source- All Restaurateurs are Chipotle general managers, but not all Chipotle general managers are Restaurateurs. It takes a special person with a special team to be a Restaurateur.
-
Know what you're getting yourself into. When you get the job, you will most likely start as a crew member because Chipotle tends to only hire managers from within. Understand that you probably aren't coming in and exclusively working the line, or the cash resister, or the grill, or whatever you want to do; you will be trained to do everything. When you are handed your black Chipotle shirt with the nifty typography on the back and non-slip shoe covers, you have officially become a potential Chipotle restaurateur . You'll have to do hard work to be a top performer . You'll have to be empowered to make your own decisions on how to achieve high standards . If you are not inspired, Chipotle might not be the right place for you to work. [3] X Research source
Advertisement
-
Dress for success. Groom yourself before you go in; take a shower, brush your teeth, comb your hair, rub on some deodorant, put on a nice outfit, do your makeup if you wish. Make sure you are presentable as that is one of the 13 characteristics they look for when they hire you. You don't need to wear anything formal, but try to look presentable. Ladies, try a skirt and a nice top or a nice pair of pants and a sweater or a casual dress. Wear flats or Mary Janes or nice dress shoes. Gentlemen, try a nice pair of pants with a button up top or a polo. -
Come in a good mood. Happiness is one of the 13 characteristics they look for when they hire you. Don't pretend to be happy either. Shake your interviewer's hands and introduce yourself. You are likely to have more than one interviewer so shake everybody's hands. If you are being interviewed with other people, introduce yourself to them as well. Smile, and look like you want to be there. [4] X Research source -
Answer all questions truthfully. Honesty is one of the 13 characteristics they look for when they hire you. It's better to be honest than to have problems later along the road because you lied. -
Show that you have high energy. High energy is one of the 13 characteristics they look for when they hire you. If asked to do icebreaker games or to do group activities, show that you are excited to do them and that you love to be there. Have a good night's sleep before you come in because you can give off a bad impression if you look tired or bored. -
Think about what you're going to say before you say anything. Being smart is one of the 13 characteristics they look for during the interview. Make sure you know about the company and thoroughly read through the 'Do Your Research' section of this article. You don't need to memorize anything just yet, but be able to answer questions Chipotle's vision and what high standards , empowerment , and a top performer is. You might also be asked what you are passionate about, and about what makes a person a good or bad leader. -
Be polite. Being polite is one of the 13 characteristics they look for when they hire you. Wait your turn to answer questions if in a group setting. Say please and thank you whenever needed. Don't fiddle with anything. [5] X Research source -
Show that you want to do something with your life. Being ambitious is one of the 13 characteristics they look for when they hire you. If asked what your dreams are or where you see yourself in five years, don't feel pressured to say anything Chipotle-related if that's not where you see yourself. [6] X Research source- Do not answer with "I don't know". That answer sounds lazy and gives off the impression that you lack ambition. It's okay to not know, but say something along the lines of, "As of right now, I don't know where I'll be career-wise, but I'm considering . . . " and say something you might like to do.
-
Don't treat the interview as a competition. There is no reason to put others down. Being respectful is one of the 13 characteristics they look for when they hire you. When you're in a group interview, there is no reason to act like it's you against them. Let others answer their questions and don't hog the spotlight. If the team likes you, they like you. If they don't, then they don't see the 13 characteristics in you and working at Chipotle isn't the right job for you. -
Ask questions. Curiosity is one of the 13 characteristics they look for when they hire you. Ask anything that comes to mind during the interview. There's no such thing as a stupid question, especially when you are asking questions about your future as a Chipotle employee. Come in with a list of questions, because coming up with questions on the spot might be difficult. [7] X Research source -
Show that you are motivated. Motivation is one of the 13 characteristics they look for when they hire you. Show you are excited to work at Chipotle and that you are motivated to do well. -
Show how you can be hospitable. Hospitality is one of the 13 characteristics that the Chipotle team looks for when they hire you. Be kind and friendly to everybody in the room and explain how you love people. If asked how you would handle rude customers, explain that you would be kind to them (if that's true--remember honesty is one of the 13 characteristics). -
Be a team player. Being conscientious is one of the 13 characteristics that Chipotle looks for when they hire you. Chances are, your interview will have group activities. Be able to do your part thoroughly but don't try to steal the show. -
Be infectiously enthusiastic ! That is one of the 13 characteristics that Chipotle looks for when they hire you. Have fun at the interview. Don't be afraid to make a few jokes and make the interview enjoyable for everybody.
Advertisement
Expert Q&A
Search
-
QuestionHow do I politely decline a job interview?Jonathan Soormaghen is a Career Coach and Founder of Resume Advisor, a career counseling firm that specializes in creating personalized products such as resumes, CVs, cover letters, and online branding tools to propel clients toward their next career milestone. Jonathan holds a BA in Political Economy from the University of California, Berkeley, where he was honored to serve as the Valedictory speaker of general commencement. Prior to founding Resume Advisor, he worked in management consulting and finance at companies including Accenture, Target, and Ernst & Young. Jonathan's clients have landed job offers from leading firms including Netflix, Google, Microsoft, Amazon, Facebook, Apple, Uber, Deloitte, KMPG, Accenture, and Merrill Lynch.Politely decline a job interview by expressing gratitude for the opportunity and thanking them for their belief in you. Be honest about any personal situations or if you feel the position isn't the right fit for you. Additionally, express your interest in creating a long-term relationship with the stakeholder, demonstrating your appreciation for the opportunity while being transparent about your current circumstances.
-
QuestionHow can I accept a job at Chipotle?Community AnswerWhen they offer you a job, simply tell the manager you accept the offer.
-
QuestionIf you work there, do you get free food?Community AnswerYes, most fast food places give their employees free or discounted food on their break. This is one of a few perks fast food workers get.
Ask a Question
200 characters left
Include your email address to get a message when this question is answered.
Submit
Advertisement
Tips
- Don't fake anything. If you expect to get hired at Chipotle, you can't fake the 13 characteristics, as it is believed that they cannot be taught. Your team can teach you how to fry chips, make rice, and dice jalapeños; you cannot learn how to be happy, ambitious, etc.Thanks
- Don't be discouraged if you don't have the characteristics. It doesn't mean anything against you, it just means you wouldn't be a good fit for Chipotle.Thanks
Submit a Tip
All tip submissions are carefully reviewed before being published
Name
Please provide your name and last initial
Thanks for submitting a tip for review!
Advertisement
Expert Interview
Thanks for reading our article! If you’d like to learn more about applying for jobs, check out our in-depth interview with Jonathan Soormaghen .
References
- ↑ https://fox61.com/2015/01/14/chipotle-pulls-pork-over-pig-standards/
- ↑ https://qz.com/183224/how-chipotle-transformed-itself-by-upending-its-approach-to-management/
- ↑ https://qz.com/183224/how-chipotle-transformed-itself-by-upending-its-approach-to-management/
- ↑ https://www.monster.com/career-advice/article/traits-you-need-to-get-hired-at-chipotle
- ↑ https://www.businessinsider.com/chipotle-looks-for-these-13-qualities-in-every-job-candidate-2015-8
- ↑ https://www.businessinsider.com/chipotle-looks-for-these-13-qualities-in-every-job-candidate-2015-8
- ↑ https://www.monster.com/career-advice/article/traits-you-need-to-get-hired-at-chipotle
- https://quizlet.com/24661328/chipotle-13-characteristics-flash-cards/ - research source
About This Article
Article Summary
X
If you apply for a job at Chipotle Mexican Grill and get an interview, the interviewer will probably ask you a lot of questions related to Chipolte's vision and culture. If you want to ace your interview, it's a good idea to be familiar with these things. One thing they might ask you is to define what it takes to be a top performer. Chipolte's definition of a top performer is someone who works well with others and holds themselves and others to the highest standard. You should also familiarize yourself with what "Food with Integrity" means, which is kind of Chipolte's motto about making sure that animals, people, and the environment are treated with respect and dignity. To learn how to conduct yourself at your Chipotle’s interview, keep reading!
Did this summary help you?
Thanks to all authors for creating a page that has been read 253,865 times.
Reader Success Stories
- "The article really help me wrap my head around the materials and tools that I will need in my belt to help me be successful in my interview." ..." more
Advertisement
100%
of readers found this article helpful
.
Click a star to add your vote
% of people told us that this article helped them.
"The article really help me wrap my head around the materials and tools that I will need in my belt to help me be successful in my interview."
..."
more
"The perfect guide. Helped me to understand what I can expect from an interview with Chipotle. Thanks!"
"Listed greatly and even told us the definitions of all the important terms!"
"It helped me when I go in for my interview. And I love your food."
"It was easy to follow along, and super informative. "
