How to Program an Xfinity Remote

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The definitive guide to controlling your TV and other components with your Xfinity remote control
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This wikiHow teaches you how to program your Xfinity remote to control your TV and other components. Once you've programmed your TV into your Xfinity remote, you can use that remote to adjust the TV's volume and turn it on or off. Depending on your remote model, you may also be able to use it to control other components like soundbars and DVD players.

Method 1
Method 1 of 6:

XR16 Voice Remote

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  1. The XR16 is made for the Flex TV Box unit, so make sure you turn that on as well. If you want to use the XR16 remote to control audio components like soundbars and receivers, turn those on as well.
    • The XR16 is the only Xfinity remote that doesn't have a numeric keypad, which makes it pretty recognizable.
    • One of the best things about the XR16 remote and Flex Box is that you don't have to track down the component codes for your TV and other devices—the Flex Box does that for you!
  2. You'll usually do this by pressing an Input or Source button on your TV's remote until you get to the input your Flex is connected to. [1]
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  3. If you've already been using your remote with your Flex Box, you can skip this step. Otherwise, here's how to set it up:
    • Point the remote at the Flex Box.
    • Press and release the button with the microphone on it. Some instructions will appear on the TV screen.
    • Follow the on-screen instructions to pair your remote. When pairing is complete, you'll be asked if you want to use your XR16 remote to control other devices. If you select Yes , you will immediately be taken through the remaining steps of programming your XR11 remote to control power and volume for your other components. All done!
  4. This will display information about using your XR remote to control your TV power and volume.
  5. Since there are no number buttons on the Flex's XR16 remote control, all of the information needed to program other components into the remote is stored within the Flex Box.
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Method 2
Method 2 of 6:

XR15 Voice Remote

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  1. If anything else is turned off, such as your X1, Flex Box, or audio components you want to program into your Xfinity remote, turn those on as well.
    • To make sure you're using the right method, verify the model number inside of the battery compartment. Also, if you haven't inserted AA batteries into your remote, you should do so now.
  2. If you are just setting up your XR15 remote for the first time, you'll need to pair it to your Xfinity box before you continue. Here's how:
    • Press and hold the Xfinity and Info (the lowercase i button to the right of the microphone button) buttons at the same time for about five seconds.
    • Lift your fingers from both buttons when the light at the top turns green. A three-digit pairing code will appear.
    • Use the numeric keypad to enter the three-digit code. Once validated, your remote will be paired.
  3. You'll want to do this on a computer, phone, or tablet:
    • Go to https://www.xfinity.com/support/remotes in a web browser.
    • Select XR15 – Voice remote and click Continue .
    • If you want to control your TV, select TV , choose the manufacturer, and click Continue . In the second section ("Program your remote with a code"), you'll see a code (sometimes more than one).
    • To control audio or some other type of component, select Audio/Other , select the manufacturer, and then find the code(s) in the second section.
  4. Continue pressing these buttons for about five seconds. When the light on top of the remote turns green, release the buttons.
  5. This is the four- or five-digit number you looked up earlier. If the code is accepted, the light at the top will flash green twice. If this happens, you can start controlling your TV or component with your Xfinity remote.
    • If the code is not accepted, the light will flash red. If the Xfinity website provided multiple codes, try those.
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Method 3
Method 3 of 6:

XR11 Voice Remote

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  1. If you want to program the remote for other devices, such as your X1 Box, Flex Box, or audio receiver, turn those on, too.
    • To make sure you're using an XR11 remote, open the battery panel on the bottom of the remote and look for the model number. Also, if there aren't any batteries in your remote, you'll want to put those in now.
  2. You'll usually do this by pressing an Input or Source button on your TV's remote until you get to the input your X1 or Flex is connected to.
  3. You'll want to do this on a computer, phone, or tablet:
    • Go to https://www.xfinity.com/support/remotes in a web browser.
    • Select XR11 – Voice remote and click Continue .
    • If you want to control your TV, select TV , choose the manufacturer, and click Continue . In the second section ("Program your remote with a code"), you'll see a code (sometimes more than one).
    • To control audio or some other type of component, select Audio/Other , select the manufacturer, and then find the code(s) in the second section.
  4. If you've already been using your remote for Xfinity service but want it to control your TV or other components, skip this step. If not, here's how to set up your X11 to work with your TV box:
    • Press Setup button for about 5 seconds. The button is at the bottom-left corner of the remote.
    • Lift your finger when the light on top turns green.
    • Press Xfinity button on the remote. It's near the middle below the directional arrows. A three-digit code will appear on the screen.
    • Use the numeric keypad to enter the three-digit code. Once validated, your remote will be paired.
  5. It's at the bottom-left corner. When the green light at the top of the remote begins to blink, lift your finger.
  6. This is the four- or five-digit number you looked up earlier. If the code is accepted, the light at the top will flash green twice. If this happens, you can start controlling your TV or component with your Xfinity remote.
    • If the code is not accepted, the light will flash red. If the Xfinity website provided multiple codes, try those.
    • If you're programming a TV and it's still not working, press-and-hold Setup again until the light turns green and enter 9 1 1 . If the light flashes green twice, press the Channel Up ( CH ^ ) button repeatedly until the TV turns off. When it turns off, press Setup again to save the code. Then, press the TV button at the top-left to turn your TV on.
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Method 4
Method 4 of 6:

Non-Voice Xfinity Remotes

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  1. You can use this method with any of Xfinity remotes that do not have a voice option. You'll want to do this on a computer, phone, or tablet:
    • Go to https://www.xfinity.com/support/remotes in a web browser.
    • Select your remote control model and click Continue .
    • If you want to control your TV, select TV , choose the manufacturer, and click Continue to reveal the code(s).
    • If your remote can control audio components like soundbars, select Audio/Other , choose a manufacturer, and click Continue to reveal the code(s).
    • If your remote can be programmed for a DVD or Blu-Ray player (the older silver remotes with the black Xfinity button can), select DVD/Blu-Ray Player , choose a manufacturer, and then click Continue to see the codes.
  2. We'll start by programming your Xfinity for your TV. Use the remote control that came with your TV or the power button on the unit.
  3. This step is only for remotes that have TV buttons—don't be alarmed if you're using a remote that doesn't have one.
  4. Continue holding until the light on the top of the remote turns green.
    • If you're using the older black remote with a red button at the top-right corner, the only light on the remote is red. So, you can lift your finger when the light flashes red twice.
    • The name of the button varies by model.
  5. If the code is accepted, the green light will flash twice. If it flashes red twice, try entering the code again.
  6. If pressing the button turns off your TV, you've successfully programmed your TV into the remote. If your TV remains on while the Xfinity box turns off, you should try another programming code. To do that, press and hold the Setup or Set button again and then enter the code.
    • If you want to use your remote to control other components, press the power button again to turn the TV back on and keep reading.
  7. If you want to use your Xfinity remote to control your soundbar and/or power other components on or off, here's how:
    • If your remote control has a button for the device you want to program (use the AUX button for audio), press it once now.
    • Press and hold the Setup or Set button until the light turns green (or flashes red, if you're using an older black remote).
    • Enter the code for the component. As long as the code is accepted, the status LED should blink green twice again. If not, try one of the other codes.
    • Repeat for each component you want to control.
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Method 5
Method 5 of 6:

Automatic Programming for Televisions

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  1. If you were unable to make your Xfinity remote control work to power your TV on and off, it's likely that there's an issue with the code(s). This method should be a last resort, as you'll have to cycle through tons of codes until the right one is found. If you've run out of codes to enter, you can use this method to scan for the TV code.
    • This method will not work for the XR16 or XR15 remotes.
  2. Continue holding down for about five seconds. You can lift your finger when the light at the top turns green.
    • If you're using the older black component remote with a red button at the top-right corner, your light will never turn green. Lift your finger when it blinks red twice.
  3. The indicator light will flash green two times.
  4. This cycles through the entire list of codes, so it can take a long time. Once you arrive to the right code, your TV will turn off.
  5. You can then press the Power button to turn the TV back on. When the TV comes back on, your remote will be programmed to use with your TV.
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Method 6
Method 6 of 6:

Troubleshooting Remote Problems

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  1. This can help rule out hardware problems with your television or audio device.
  2. If your remote is doing weird things like turning your X1 box off and while turning the TV on, power down all of your components using their own power buttons. Then, press the All On' or Power button to turn everything on together.
  3. In some cases, low battery life can interfere and cause problems with programming.
  4. Furniture and other large objects can interfere with the signal and prevent you from being able to successfully program your remote.
  5. Xfinity may be able to resolve problems with your remote or replace the remote entirely. Either call Xfinity directly at 1-800-934-648 (1-800-XFINITY), or initiate an online chat with an Xfinity representative at https://www.xfinity.com/chat/ .
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Community Q&A

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  • Question
    My remote turns off the TV, but not the box. What should I do?
    Community Answer
    Check the remote control for a button or switch that will let you change the remote setting to "cable." When set to cable, it should turn off the box but not the TV. You may have to set up the remote to control your specific cable box, which would be covered in the directions.
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      References

      1. ↑ https://www.xfinity.com/support/remotes/

      About This Article

      Article Summary X

      1. Turn on your TV and other components.
      2. Look up the codes for the things you want to program.
      3. Set the TV to the correct input.
      4. Pair your remote to your X1 or Flex box if you haven't done so.
      5. Press and hold the Setup (or Xfinity & Mute buttons if you don't have Setup ).
      6. Enter the component code.

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