Q&A for How to Add a Device to Google Play Store

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  • Question
    Can I add my Windows 10 laptop to my Google account?
    Hayden Ganadi
    Community Answer
    You can download certain Google applications onto your laptop and sign into them, but no, it is not possible to install the Google Play store on your laptop. It is for Android and Kindle Fire devices only.
  • Question
    How do I log on to the Play Store?
    Community Answer
    If you're trying to access it on a PC, go to Google and go to "play.google.com." The top right corner will say "Sign In." Tap that button, and log in with your Google account. If you can't do that, you might need to install the Play Store app on your device and try again.
  • Question
    Is it possible to do this with an Apple device?
    Community Answer
    No, Apple devices do not support the Google Play Store. You can, however, access certain Google Play purchases if you download the corresponding app. For example, you can watch your Google Play movie purchases if you install the Google Play Movies app and sign in with your Google account. The same goes for your music purchases and the Google Play Music app.
  • Question
    How can I add my phone number to my Google Play account?
    Community Answer
    Visit myaccount.google.com and log in with your Google account. Click the "Your personal information" button and then enter your phone number in the "Phone" section.
  • Question
    Can I add an android device to my Play Store account from a PC?
    Community Answer
    No, you'll need to sign in with your Google account on that device, and it will automatically add itself to your Play Store account as long as it is compatible.
  • Question
    Can I install Google Play on my laptop?
    Community Answer
    There's nothing to install, but you can access the Google Play Store at play.google.com and the different types of media will be accessible from the menu on the left.
  • Question
    How do I install Google Play on my Chromebook?
    Community Answer
    It should already be there. Go to the search icon and search for Google Play, then click on it.
  • Question
    Can I use Google Play on a Windows phone?
    Community Answer
    No, Google Play Store is not supported on Windows Phone and none of the Google Play media apps are available.
  • Question
    Why do I keep getting an error message while trying to add an account on my device?
    Community Answer
    The error message should have a code underneath it. Google that code and research how to troubleshoot it.
  • Question
    When I try to add an account it just says that it is 'checking the information'. How do I get past that stage?
    Community Answer
    Make sure you have an active internet connection for your device and that you have entered your account name and password correctly.
  • Question
    What do I do if Google Play store won't list my new phone as a device option?
    Community Answer
    First, you must log into your Google account through Google Play on your new Android phone. Then, it will show that you do have a new device associated with Google Play.
  • Question
    Why doesn't my Google account list the device I'm using?
    Community Answer
    You have to be connected with the same account on all devices and sync them.
  • Question
    How do I download apps and games from Google Play to my Windows device?
    Community Answer
    You can't. Google Play is not supported on Windows, check the reasons explained above to understand why.
  • Question
    What do I do if I'm trying to add my device to the Google Play Store but I can't remember my Gmail password?
    William Zhang
    Community Answer
    When you log in on your device, there should be a "Forgot password" button. Press that and then a password resetting link will be sent to your email or phone number.
  • Question
    Can I add my iPad to Google Play?
    Community Answer
    Yes, you can. Go to the Google Play support center to see how. There, there's a section for iphone and iPad users to see how to add their devices.
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