Q&A for How to Call eBay

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Question

How long does it take for delivery?

Community Answer

Depends on the seller, and where the item is coming from. Usually it will give you an estimated delivery when looking at the item.

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Question

What can I do if I was supposed to receive a refund but never did?

Community Answer

Contact eBay's support team. Give them your seller ID and they should be able to take care of the issue for you.

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Question

I recently won a bid and am ready to complete a purchase. Can I request the seller to postpone the delivery by a few months?

Community Answer

You may request it from the seller, but it's at their discretion. Usually, sellers want to ship it ASAP, so they might decline your request.

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Question

How do I get items shipped to Israel?

Community Answer

You can ask the seller if they ship to your location. If they are reluctant, then offer to pay the cost of shipping.

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Question

When is the best time to sell basketball gear on eBay?

Community Answer

Any time is a good time. If you need to sell something urgently, do it straight away.

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Question

I have not received notice that my item has shipped, and I ordered it four days ago. What should I do?

Community Answer

This is common. Just call the company and see what happened to it. If anything has happened, they should replace the item.

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Question

Why is eBay headquarters always busy?

Community Answer

Because so many people want to talk to them. It takes lots of patience!

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