Q&A for How to Cancel Dish Network

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Question

What happens to the satellite Dish when I cancel service?

Community Answer

Some companies will come pick up the dish. Others will simply stop transmitting cable to the dish.

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Question

Is it considered a breach of contract if Dish Network cancels a channel I watch?

Community Answer

No. According to the service contract you signed, Dish Network has "...the right to, without notice at any time and from time to time (including, without limitation, during any term commitment to which you have agreed), add, delete, rearrange, alter, change and/or eliminate: (i) any and all prices, fees and/or charges; and/or (ii) packages, programming,programming suppliers, services offered by suppliers, software, applications, features and/or functionalities."

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Question

How do I know if I need to turn in my equipment to my local Dish Network representative?

Community Answer

The representative will tell you if you need to return any equipment. Our equipment is 20 years old, so I was pretty sure that they wouldn't want it back. Go to the recycle page on the Dish website for information on how to recycle equipment.

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Question

How do I dispose of my old Dish Network equipment?

Community Answer

You can take any old electronics to Best Buy and they will recycle them for you.

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Question

Is it considered a breach of contract if they cancel a channel that I watch?

Community Answer

It depends on the terms and conditions. It is highly likely that the terms and conditions contain a clause that allows the provider to remove any channel they please due to any reason. The main reasons for ceasing a channel would be that the channel has stopped been produced, the costs have gone up to provide it (hence, the package might go up too) or the company changes hands. If you want to keep the channel and it still exists, call your provider to discuss options. However, do not assume you're discussing a breach of contract because the terms and conditions have likely already dealt with that, so read those first or see your lawyer.

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Question

Will I be charged a penalty fee if I cancel my contract when they remove my favorite channels?

Community Answer

It is likely you will, as you'll probably have agreed to terms and conditions that allowed them to vary content and still expect you to keep paying till the end of the contract term. Always give them a credit card that you rarely use so that if you cancel early, you can just cancel the credit card.

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