Q&A for How to Connect an iPad to iTunes

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How do you connect a disabled iPad to iTunes?

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Staff Answer
This answer was written by one of our trained team of researchers who validated it for accuracy and comprehensiveness.

wikiHow Staff Editor

Staff Answer

If you can’t remember your password, you may have to erase and restore the iPad. Depending on the model, you’ll need to press the top button or the top and volume button until the “Power Off” slider appears. Then, connect the iPad to a computer and hold the top or home button until the recovery mode screen appears. Locate the iPad on your computer and choose the “Restore” option. Once you’ve restored the iPad and removed the passcode, you can set it up (or restore your old settings and data from backup) and connect to iTunes.

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Question

Why does my iPad not show up in iTunes?

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wikiHow Staff Editor

Staff Answer

Make sure your iPad is unlocked and that you have the latest software installed on both your iPad and your computer. You’ll also need to select “Trust” if your iPad asks you whether to trust your computer. If none of that works, try a different USB port on your computer. You may also need to restart your computer and your iPad.

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Question

How do I reset my iPad without iTunes?

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wikiHow Staff Editor

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Go to Settings, then General, then select “Reset.” You may be prompted to enter your Apple ID password or device password. Confirm that you’d like to erase and reset your iPad. This process usually takes a few minutes to complete.

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Question

When I open my iPad, it says connect to iTunes. It won't open. What should I do?

Community Answer

Plug it into your computer and open iTunes. It will tell you what needs to be done there.

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Question

What can I do if iTunes will not work?

Community Answer

Make sure you have the recent version of iTunes installed. Then just try to reconnect your iPad and make sure that you "trust" the computer. If the problem persists, try going to Apple and see if they have any troubleshooting options. If the problem still persists, take it to an Apple store, and they can do a scan of the device for you at no cost.

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Question

How do I transfer data from an old iPad to a new one?

Community Answer

You can use your Apple ID to back your old iPad up, then use the Cloud to transfer your data to the new iPad.

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What should I do if I don't have iTunes on my computer?

Community Answer

If you have a Mac, go to the app store and download iTunes. If you have Windows, there should be a Windows Quick Player that works like iTunes.

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Question

How do I get past the passcode on my iPad?

Community Answer

You can't.

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