Q&A for How to Contact USPS

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Who can I complain to in reference to a mail carrier stopping in front of my mailbox and not picking up my mail even though the flag was up?

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wikiHow Staff Editor

Staff Answer

Your best bet is to call your local post office branch. Without a tracking number, you can't actually get a person on the phone to even talk to.

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Who can I contact at the USPS about having someone else's mail forwarded to me?

Community Answer

You can't. Having someone else's mail forwarded to you is illegal. This is mail fraud, and the punishments can be severe.

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Where do I find the email address for technical support?

Donagan

Top Answerer

Postalone@email.usps.gov. This is the USPS "Postal One" service, which can answer technical questions.

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Question

I need to stop forwarding my mail sooner than I requested. Can I call my local post office to correct this?

Community Answer

Yes, they will be able to help you with this.

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Question

I have moved into a new apartment. There is no key to the mailbox. How do I get someone to change the lock and give me a key?

Community Answer

If your landlord can't help you, find your local post office and explain the situation. There is a charge for re-keying of the lock.

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How long will it take for a letter to get to Newark, NJ from Chelsea, Manhattan?

Donagan

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It normally takes one business day.

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How can I stop people from parking in front of my mail receptacle and stopping mail delivery?

R2_d2000

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Contact the city (or county if you don't live in a city) and file a complaint, they might be able to mark the area as a no parking zone.

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Can I mail medication to my mother overseas using USPS?

Donagan

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Yes. Anything that can be mailed to a domestic address can be mailed to an overseas address, too.

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Question

How do I stop someone from using my address and forwarding my mail to their address?

Donagan

Top Answerer

That's mail theft, a federal crime. First tell your local post office what's happening. If they won't help you, tell the police about your situation.

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Question

When do tax books and forms arrive at main post office locations?

Donagan

Top Answerer

In the US, tax booklets and forms arrive around the first of the year. Some post offices do not stock them, however. Many libraries and office-supply stores do stock them.

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How much does it cost to send a letter from United States to Canada?

Donagan

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A regular, business-size letter costs $1.20 (as of 2020).

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How can I rent a post office box?

Donagan

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Go to the post office nearest you and fill out an application for a box. You'll need identification.

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Question

How do I get a stamp list as a PDF so that I can print it out to order stamps by mail?

R2_d2000

Top Answerer

The USPS does not have a list of stamps available as a PDF, but you can see all stamps currently for sale and order them by going to the USPS website. Go to the top of the site where it says "Postal Store," hover over that, and select "Stamps."

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Question

How do I contact USPS by email if I don't have a U.S. address?

R2_d2000

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You don't need a valid U.S. address to contact USPS by email. You just need a valid email address.

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How can I contact the USPS from another country?

R2_d2000

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You can call them or email them using the steps listed here, but you may be charged long distance calling fees if you call.

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How do I contact the USPS about missing mail?

R2_d2000

Top Answerer

Call the main USPS number listed in Method 1, Step 2 and they will transfer you to the correct department.

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How can I stop delivery mail for a vacation and restart delivery on return?

Donagan

Top Answerer

Fill out a hold order at your local post office, or do it online at usps.com (click on "Quick Tools" and "Hold Mail.")

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Question

How do I stop my deceased roommate's mail from coming?

Ryderbishop1

Community Answer

Just write "No longer at this address, return to sender" and place in your outgoing mail.

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Question

What is the local phone number for the Plant City post office?

Donagan

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USPS does not publicize local post office phone numbers.

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What does "Processed through I.S.C. facility" mean?

Community Answer

I.S.C. facility is a "International Sorting Center". It is being prepared to be loaded on the plane to the destination country.

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Question

My package has been traveling between cities for over a week. What should I do?

Community Answer

Call the USPS to inquire about the delivery. You may also email them via their website.

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How do I extend my mail forward date?

Donagan

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Call 800-ASK-USPS. That's 800-275-8777.

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I live in the UK. How can I email the US Postal Service about a delayed item in the mail when there is no facility for UK customers to do so?

Donagan

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Send email for USPS to fast@usps.gov.

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Question

Why is my mail not delivered on a daily basis?

R2_d2000

Top Answerer

It could be that you are not receiving mail daily, or your mail carrier might be affected by the recent cuts to hours at the USPS. The USPS has a service called "Informed Delivery". You can sign up for it on the website, and once you do, you'll get an email with pictures of mail that should be delivered that day, so that you can tell whenever you were supposed to get a mail delivery.

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Question

Why does USPS contact Facebook when I'm tracking a package?

R2_d2000

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They do not contact Facebook. If you are seeing posts on Facebook about a package you ordered, Facebook may have found out through your email account.

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Why do I never receive feedback or a response when I report missing mail with USPS?

R2_d2000

Top Answerer

It's probably because the postal inspection service is very busy. Don't worry though, your reports are still kept and looked into. It's just that the postal inspectors normally don't contact you in order to save time so that they can investigate more reports.

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How can I stop mail from being sent to an address I moved from?

Donagan

Top Answerer

You can't discontinue the mail, but you can go to any post office or go online and file a change-of-address form that will re-route your first- and second-class mail from your previous address to your present one.

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