Q&A for How to Dry Out a Wet iPhone

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Question

Will I still be able to dry out my phone if it is not turned off?

Community Answer

Yes, just follow the steps, and you will be good.

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Question

Should my iPhone work after getting wet?

Community Answer

Turning on the phone while is still wet may cause a short-circuit in the internals. Avoid turning it on before drying.

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Question

What should I do if my iphone fell into body cream?

Community Answer

Test it to see whether it is still working. If not, use a damp cloth to wipe off the lotion, then follow the steps to use rice or silica gel.

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Question

How do I fix my wet iPhone?

Community Answer

Just follow the steps listed in this webpage and if that doesn't work go to your nearest Apple store and get their advice.

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Question

What if the screen is foggy after the drying out process?

Community Answer

That means there is water inside of the screen. Take it to the Apple Store to get it fixed.

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Question

If my iPhone 5s was immersed in water for about 30 seconds. I toweled it off, then put it in rice. Will it be all right?

Community Answer

It's possible. This technique has worked for thousands. If it doesn't, bring it to the Apple Store and get their advice.

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Question

What should I do if I was given an iPhone that was submerged in water before it was given to me?

Community Answer

If you find it not working properly, try to file a complaint to the seller, and have it returned and refunded. If it was a gift or the seller has no refund policy, you might be out of luck.

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Question

What should I do if I follow the steps and it still doesn't work?

Community Answer

Leave it in the rice or silica balls for longer; if that doesn't work, go to your local Apple store and get advice.

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Question

What should I do if my phone has gotten wet and there are streaks on the screen?

Community Answer

Try to remove its back cover if it's removable. Remove battery, sim card and micro sd card from your phone. Next, gently wipe it with a clean and dry cloth. Leave it for a few minutes and then once it has dried, put battery and other things back. Restart it, it should work properly. Sometimes, streaks appear on screen as water has entered phone. Once you have dried it properly and restarted it, streaks should not be there.

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Question

What should I do if my iPhone is water damaged and my speaker is not working properly?

Community Answer

Take it to an Apple store.

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Question

What should I do if I turned it on after getting it wet?

Community Answer

Turn it off again and leave it that way. Put it in rice until it is completely dry.

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Question

My phone was in water for about 7 seconds. I can hear everything from using my headphones but when I take the headphones out I get no sound. What should I do?

Community Answer

It may be that the port still has water in it. Try submerging the phone in rice for a few days. If that doesn't work, go to the shop and see if they can repair it.

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Question

My iPhone was submerged for about five minutes. It still powered on, but the image on the screen was distorted. If I put it in rice, is it salvageable?

Community Answer

It could be. If it still charges after a long drying-out in rice and the screen is then fine, it is salvageable

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Question

I've been drying out my phone in rice in the hot press and have just tried to charge it, but the chager won't fit into it. Could something have swollen in the phone?

Community Answer

Look into your charging port -- you might see a grain of rice lodged in there.

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Question

How do I get the back off of my iPhone 5?

Community Answer

Do not try to take it off unless you know how to. If you aren't trained to, then don't. iPhones are made so the back of the phone does not come off. Take it to a phone store or some place that fixes electronics, like Batteries+Bulbs, the Apple Store, etc.

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Question

What should I do if I can't swipe my iPhone after drying it out?

Community Answer

If the home button is not working, try using Assistive Touch, an option available in Settings.

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Question

What can I do if none of these steps fixed my phone?

Community Answer

Your phone may not be able to be saved. Take it to an Apple certified repair dealer and they can help you decide what else might be done to save your phone.

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Question

When I took my phone off the charger where it was left overnight, it wouldn't turn on. There was a bit of moisture inside the OtterBox - I have no idea how it got wet! What should I do?

Community Answer

You should see the people at Apple. Opening the phone and trying DIY methods is very risky and will void the warranty. It is best to take it to Apple, even with their high prices.

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Question

Is it okay to put my phone in front of a fan with no heat?

Community Answer

No. The air will blow the water farther into the phone. Use the rice method.

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Question

What should I do if I can't turn the phone off after drying it?

Community Answer

You can take it to a repair shop, but that will cost a lot of money.

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Question

Does rice still work if I didn't turn it off and left it out for 2 hours?

Community Answer

I think it should still work, but you should keep it in the rice longer, I'd recommend 24-48 hours.

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Question

How long should I let the iPhone dry at a minimum?

Community Answer

You should dry it for at least a full day, but it's best to leave it for up to three days.

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Question

Is there any way to save my phone if the battery won't charge after it was dropped in water?

Community Answer

It is unlikely. You will have to go to a phone repair shop.

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Question

How do I test my phone to make sure it works after it's gotten wet?

Community Answer

Just use the phone as you normally would and take note of any problems you encounter. I would also try charging it to make sure that the charger wasn't affected.

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Question

After my phone was dropped into water, it keeps turning on and off. What should I do?

Community Answer

Follow the steps here to dry it out. If they don't work, you may have to get it repaired.

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Question

If my phone got wet 48 hours ago, can I wet it again and try this to see if it will work?

The Octopussy

Community Answer

Don't do that. Your best bet is to do whatever you can to keep the device powered off until you are 100 percent certain everything inside is dried. If there is any moisture at all and it powers on, this may lead to an electrical short.

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Question

What do I do if my iPhone won't charge after dropping it in water?

Eliana Covell

Community Answer

This probably means that the battery is damaged. Try replacing the battery - it is easiest to take it to your nearest Apple store, but you can replace batteries yourself if you buy one from an electronics store.

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