Q&A for How to Open an Otterbox Case

Some models have a screen cover built into the case, while others have a plastic sheet that attaches directly to the screen before the case is installed. Either way, you do not need to remove the cover to open the otterbox case.

On the side, there should be a clasp or something to detach the two part of the phone case. Next, you can use your nails or anything strong and thin (like a credit card) to take them apart.

This is one of the Defender cases described above. It helps to have a hard plastic card to wedge under the flexible cover. If the snaps on the hard inner shell won't open, you can carefully pry them apart with a butter knife or flat head screwdriver.

Try opening all port covers before removing the flexible case. There are Defender, Commuter, and Symmetry cases available for the Galaxy 7, so if you're not sure which you have, try all the methods above.