Q&A for How to Order at Starbucks

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Is there a charge for changing the type of milk? For example, whole milk to 2% milk or non-fat milk.

Community Answer

Nonfat, 2%, and whole milk are free. However there's an extra charge if you want half-and-half (breve), cream, or non-dairy milk substitutes.

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Question

Will there be room for cream if you order a regular coffee with mocha syrup?

Community Answer

The barista is required to ask "would you like room for cream"? or you can just say "leave room (for cream at the top)".

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Question

How do I order something off of the secret menu?

Community Answer

Most of the baristas actually find the secret menu to be irritating, because many of the drinks either don't actually exist or come from other stores. Because they are not part of the official menu and training, not every barista will know what you're talking about when you try to order it. If you want a drink from the secret menu, it's best to look up the ingredients, and then carefully tell the barista how the drink is made so that they can make it for you!

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Question

Do you have to present your receipt when you claim your drink?

Community Answer

No, they will usually ask for a name and call it out when ready.

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Question

Can I have extra milk after ordering?

Community Answer

If you happen to know the place, usually when it's not busy, you probably could. Otherwise, don't expect a 'yes', as you didn't pay for it and they're making more drinks than only yours.

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Question

What is a frappucino?

Community Answer

A frappucino is a blended milk based iced coffee drink available in a variety of flavors (caramel, mocha, etc.). It is similar to a milkshake but not as thick. It has a lot of ice, which is to be expected in a cold drink.

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Question

Does Starbucks carry decaf lattes?

Community Answer

Yes! When a barista pulls the shots, he or she just presses a button that says "decaf," and the machine will pull decaf shots. You can even get half-caf (half decaf, half caffeine) shots.

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Question

Does it cost extra to get foam or cream on top?

Community Answer

Foam is made of frothed milk and is included by default on lattes and cappuccinos -- it's just part of how they're made. Lattes and blended drinks like Frappuccinos include whipped cream. If you want whipped cream on a basic espresso or brewed coffee, you have to add it as extra.

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Question

Is it normal to ask that an espresso shot be added to any latte drink?

Community Answer

Yes, it is perfectly normal! Lots of people ask for extra shots all the time. Just state the total number of shots you would like. For example, a grande lattes has two shots in it, but if you want three, ask for a "triple grande latte." You could also just say: "a grande latte with an extra shot." Keep in mind that extra shots will usually result in an extra charge.

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Question

How do I request that my drink be stirred when ordering via the mobile app?

Community Answer

If you're ordering through the mobile app, and your drink option isn't available (for example, an upside-down caramel macchiato), unfortunately, you cannot request it through the app. You'd be better off ordering it in person. You could also stir your drink yourself when you pick it up at the store.

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Question

If there is no caffeine in the tea, can you ask for some, and what would you say?

Community Answer

You can't just add caffeine to something (though you can get a decaffeinated version of a normally caffeinated drink, if it is available). If you want tea with caffeine in it, be sure to order a type of tea that naturally has caffeine, like black tea or green tea. If you're not sure, ask.

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Question

Are there alternative products to replace milk if you have a milk allergy?

Community Answer

See Method 1 Step 4. There is usually soy milk available and in some cases additional alternatives.

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Question

Is it appropriate to ask for a shot of espresso added to a brewed coffee?

Community Answer

Yes, you can order whatever drink you prefer.

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Question

What types of syrups can you add?

Community Answer

Sugar is the basic syrup. It's also free. You can get caramel as well but it's kind of more like a drizzle rather than a syrup.

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Question

Can I get any type of chocolate on my cappuccino?

Community Answer

Yes, you can ask for some chocolate on your cappuccino. Most Starbucks will provide that for free.

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Question

What if the service is rude?

Community Answer

You can ask for a feedback form, or go online and provide feedback later. Alternatively, you can ask for a manager and complain to them.

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Question

I want to add lemonade to my drink. Do I ask for it in ounces?

Community Answer

You do not need to specify how many ounces you want; it will likely just confuse the barista.

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Question

How do I order for kids?

Community Answer

Just tell them the drink is for a child. The barista can make the drink a cooler temperature, so it isn't too hot to drink, or ask the barista for caffeine-free options for your child.

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Question

Can I get any drink and ask to have less espresso shots rather than the default number of shots for a specific size?

Community Answer

You can ask for only one shot, and this applies to syrup as well!

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Question

When buying there, do they ask questions like how much sugar I want in the drink, or is it like the normal way of ordering a drink?

Community Answer

You add sugar and anything else after you claim your drink. If you are getting an iced tea or anything like that, they will ask if you want it sweetened.

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Question

What if I order for three persons, do I have to give three names, too? And are they going to call our names or do we have to wait near the counter?

Community Answer

One name is fine! They will call it out, just keep an ear ready for when they yell out just one name.

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Question

Tim Hortons has a frozen hot chocolate. How would I order the same thing at Starbucks?

Ally

Community Answer

A Starbucks drink that is similar to frozen hot chocolate is the Double Chocolaty Chip Frappuccino.

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Question

Is there a drink that's just espresso? Not like adding a shot of espresso to iced coffee or anything, but just the espresso by itself. Does the espresso come in different sizes?

Ally

Community Answer

Yes! You can order single, double, and triple shots of espresso. Also, there is a drink called an "Americano," which is just espresso and water. You can order this hot or iced in any cup size you'd like.

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Question

Can you order a drink that isn't listed on the menu in the actual store, but it is listed on the online menu?

Aasim

Top Answerer

Yes you can. Say what you want from the online menu. The online menu will also give the most up to date information on what drinks are in season for the time.

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