Q&A for How to Repair Lens Problems on Your Digital Camera

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How can I fix my camera lens error?

Stephen Cardone
Professional Photographer
Stephen Cardone is the COO of NY Headshots, a New York City-based studio that specializes in shooting and producing headshots for individuals and businesses. Stephen has over four years of professional photography experience and over six years of documentary filmmaking experience. Stephen also works extensively as a photographer at NY Headshots. His work includes events, environmental photography, as well as headshots for actors, models, and corporate. He holds a BA in Non-fiction Writing from The New School.

Stephen Cardone

Professional Photographer

Expert Answer

If your camera is showing a lens error, it's likely because the lens is not properly mounted. Try taking the lens off and remounting it and see if that fixes the issue.

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I dropped my camera and can no longer remove the lens. What should I do?

Community Answer

Since the lens is such a sensitive piece of equipment you probably want to take it to a professional. Not only will they be able to remove the lens, but they will be able to check it, and your camera, for other damage. Doing this yourself without advanced knowledge might cause more damage than sustained in the fall.

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What do I do if my digital camera automatically zooms in and out before turning off?

Community Answer

Most likely your camera is out of (or almost out of) batteries and is unable to stay turned on. If that's not the case, I would recommend taking it into the store as this might indicate some kind of electrical problem.

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Question

I have a AXPR wide-angle lens. I think it is scratched, because pictures have black circles on each side. Can that be the problem? Can this scratch be repaired?

Community Answer

If if isn't vignetting that you are seeing, I'd suspect oils on the elements. To determine if scratched, use a flashlight with the lens unmounted and placed on a solid-color surface with the aperture wide open.

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Why are the images too bright when I take a picture with my digital camera?

Community Answer

The subject is being overexposed. Remedies include reducing the exposure time, the aperture size, the ISO setting, use of lens filters, picking a different time of day or turning down the lights.

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Can a chip in my camera lens be repaired?

Community Answer

Not without a large price tag. If it's in the lens itself, you're probably better off just buying a new one.

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How can I fix my camera lens?

Community Answer

Follow the instructions listed in the article above.

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My camera works fine until I use my 11 - 16 millimeter lens, then it stops taking pictures. What should I do?

Community Answer

There are a lot of variables to consider - is this lens supposed to work with this camera? Some wide-angle lenses push the back element further into the mirror box than most lenses, and can be hit by the mirror, or even stop the mirror. Is the lens type supported by your camera (I'm a Nikon guy, so will give the Nikon example: using a G lens on a camera that supports D lenses)? Do you get any error messages?

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