Q&A for How to Reset a Nook

Hold the off button and the button that goes to Home. It will ask you if you want to reset - say yes.

Hold the power, both volume buttons, and home screen at the same time until it turns off.

First, you should try plugging it in and let it charge for a half hour. Once it is charged, hold down the power button for three seconds and see if it turns on. If this doesn't work and you don't get any message on the screen, you should go to a store that does repairs and have them take a look at it.

Call the seller and ask him for the pass-code. If you can't find his/her number anymore, try searching online how to reset the passcode. There also might be a factory-reset on the back or inside the device.

Try restarting your Nook. If this doesn't work, consider a factory reset.

If you're using your home Wi-Fi network, try resetting or turning your home Wi-Fi router off and on. Also, try moving the Nook closer to your router for a better signal.

Try adjusting it's sound with the volume control. If that doesn't work, try rebooting your Nook by holding the power button for more than 40 seconds, then let it rest for about a minute before starting it back up.

You likely can't fix this kind of damage yourself, but you may be able to have it repaired for a fee.

Press and hold the power button for 20 seconds to force a restart. If that doesn't work, hold the Power and Volume Down buttons for 15 seconds. Alternatively, let the battery drain completely, then recharge and restart. If none of these methods work, contact Nook Support.

After the factory reset, ensure you're connecting to the correct Wi-Fi network and entering the right password. Try restarting your Nook and router. If the issue persists, use a different Wi-Fi network and check if your Nook's software is up to date. If it still doesn't work, contact Nook support for further assistance.

It's unusual for a Nook to freeze and remain frozen without the battery dying. Try performing a hard reset by holding down the power button for 30 seconds to force a restart. If that doesn't work, contact customer support for assistance or consider returning or exchanging the device if it's still under warranty.

If you’ve forgotten the pattern to unlock your Nook, try entering a default password or PIN if you set one up. If that doesn't work, perform a factory reset by holding the power button for 20 seconds or follow the reset instructions in the device settings (this will erase all data). If these steps don’t work, contact Nook customer support for further assistance.

The Wi-Fi settings might not sync properly. Try restarting your router and your device. If that doesn't work, forget the network on your device and reconnect. If it still doesn't work, check for a firmware update for your router or adjust network settings. If nothing helps, contact your internet service provider for assistance.

Restart the device, clearing the app cache in settings, and checking for updates. Adjust the screen brightness or disable adaptive brightness. If the problem continues, consider a factory reset after backing up your data or contact Nook or Samsung support.

Make sure your internet connection is stable and you are entering the correct email and password without typos or extra spaces. If the issue persists, restart your Nook and reconnect to Wi-Fi, try a different network, or reset your password if needed. Contact Nook support if the problem continues.