Q&A for How to Use Lyft

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Question

How can I request more than one vehicle?

Community Answer

You can only request one vehicle per account, so you'll need another person in your group to sign up and request another ride. Lyft Plus rides support six or more passengers.

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Question

How do I schedule a stop to pick someone up before going to a final destination?

Community Answer

When typing in where you are going, there will be plus sign at the end of that space in which you can schedule additional stops. Be sure to let the driver know that you are picking someone up, because the driver might not look in depth on the app to to know you have more than one stop.

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Question

How old do I have to be to use Lyft?

Stephen

Top Answerer

Technically, you must be at least 18 years old to ride in a Lyft vehicle. Underaged people may ride if an adult requests the ride for you. You must be at least 21 years old to drive for Lyft.

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Question

Will I know who the driver is?

Stephen

Top Answerer

The Lyft app, upon request, will show you the driver's first name; what make, model and color car he/she is driving; the person's Uber rating; license plate number; and profile picture.

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Question

What can I do to use different sources of payment on different Lyft rides?

Community Answer

Add all payment sources to be stored on the account, and when you're requesting a ride, you pick the payment you want to use. After the first ride, the app will default to the latest payment source you used unless you switch it to another one.

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Question

If I use Lyft, will the driver come to my door and help move my walker down a few steps?

Community Answer

The driver should be willing to do that for you (as long as they are physically able). You can tap "Call driver" during the booking process to speak to someone and ask them just to make sure.

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Question

Can I text Lyft arrangements? I have an older phone that is not a smartphone. If not, can I call to make arrangements?

Community Answer

Unfortunately, arrangements for a Lyft can only be arranged via the smartphone app.

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Question

Can I request a specific type of car?

Community Answer

While you can't request a specific type of car, you can use Lyft Plus to request a larger vehicle for six or more passengers.

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Question

Can Lyft pick me up or drop me off outside of the coverage area?

Community Answer

You can only request a ride from Lyft from inside the coverage area of your city. You can pick any destination outside of your coverage area as long as the total ride is less than 100 miles. You can see coverage areas on Lyft's Cities page .

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