Q&A for How to Use a Groupon Voucher

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How can I print tickets from my iPhone?

Community Answer

You can send it to your email as a screenshot and go to a library to print it out there.

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Question

How do I book a Groupon voucher given as a gift?

Community Answer

Actually, this is not straightforward using a printed version of a voucher that has an embedded link. In the end I had to ask the person gifting to help book via their My Vouchers page. Not ideal, but I guess this is how Groupon increases margins.

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Question

What should I do if I have a Groupon for a company that no longer exists?

Community Answer

Use the contact section on the Groupon app to email them and explain the business has closed and you will get a refund. This happened to me recently.

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Question

Can I redeem something using the Groupon app if I have no data or access to WiFi?

Community Answer

You will need the Internet to pull up the voucher. You can also pull it up prior to the event and take a screenshot on your phone, which can be scanned -- or print out a paper copy and carry it with you.

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Question

What should I do if I can't view my voucher?

Community Answer

Try switching your browser. Then re-open the website. If you're using the app, switch your WiFi and/or your mobile data off. Then close the app and restart your device. Then turn your WiFi or data back on restart the app.

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Question

Do I need to print a voucher if bought one on an iPhone?

Community Answer

It depends on the business issuing the voucher.

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Question

How do I print the gift card with the Groupon I bought?

Community Answer

First, you log in to your account on Groupon from a computer that has access to a printer. Next, you look in the upper right of the Groupon window where it says your name, hover your cursor arrow over it until you see the drop down menu, then click the "My Groupons" link. At this point, you should see a list of all your purchased Groupons. Look for the one you'd like to print, and on the right side of it, you will see blue text that says "Print Gift Card or Voucher." Click that and your card or voucher will pop up. Select "print."

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Question

I didn't receive an email when I purchased a groupon voucher and I never printed any confirmation. I don't think I'm a groupon member, but I've paid for the voucher. Do I need to contact groupon?

Community Answer

It should be listed under "my Groupons" and it should know you've bought something. If you can't find it, then you will have to contact Groupon.

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Question

If I have already paid for my hotel, can I still use Groupon?

Community Answer

Not really, since Groupon allows you to get deals before purchasing. Since it seems like you have already paid, getting money back doesn't seem feasible.

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Question

Do I have to pay for the deal before I use it? This is really complicated, why not just have a coupon?

Community Answer

Yes, you have to pay for it before you use it. When you go to use it there will be a bar code that you use to redeem it. It is very easy to use.

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