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Unlink & relink your LiftMaster garage door remotes, Wi-Fi, or camera
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If you moved homes, got a new garage door or opener, or lost your remote or keyless entry code, you may have to reset your LiftMaster garage door opener to get it to work again. Although there isn’t a way to reset the entire unit, you can disconnect your remotes, keyless entry pads, or myQ smart devices and reconnect them again. If you have an opener that comes with Wi-Fi connectivity or an integrated camera, you can also reset them. Keep reading to learn how to unlink and relink your LiftMaster garage door opener in just a few easy steps.

Resetting a LiftMaster Garage Door Opener

Open the light panel on the back of the garage door motor. Hold down the yellow or purple “Learn” button for 6 seconds. The LED next to it will turn on—keep holding the button until it turns off. This erases remote control and keyless entry codes. To remove all other devices, press the “Learn” button a second time.

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Section 1 of 3:

Reprogramming LiftMaster Garage Opener Remotes & Devices

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  1. The garage door motor is a roughly 8 in × 5 in (20 cm × 13 cm) box mounted to the roof of your garage. Climb up the ladder until you can comfortably reach the garage door motor. Pull firmly down on the light compartment panel until it comes away from the motor unit. [1]
    • If you don’t have a ladder, purchase one from a hardware store or a home improvement store. Or, borrow one from a friend.
    • The panel placement may differ from one style of unit to the next. The hinges at the bottom of the light panel will allow it to swivel down without falling.
  2. The “Learn” button is located under the light panel. When you press it, a small LED will light up next to the button. Continue pressing down until the LED goes out. This will erase all remote control and keyless entry codes connected to the garage door. [2]
    • For a wall-mounted myQ Wi-Fi garage door opener, the “Learn” button is under the front cover. [3]
    • Depending on the make and model of your garage door opener, the button may be yellow and round or purple and square.
    • Press the button on your garage door’s openers to make sure that the garage door doesn’t open and verify that the opener is disconnected.
    • If you find it difficult to push the small “Learn” button, press it with the tip of a pen instead.
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  3. To erase any other smart devices or myQ enabled accessories, immediately press the “Learn” button a second time. Hold it down for 6 seconds. When the light goes out, all linked devices will have been de-linked. [4]
    • Test the door opening function on your smart devices to make sure they can’t open your garage door.
  4. Press and immediately release the “Learn” button. [5] You’ll see a small LED light illuminate. This lets you know that the motor unit is ready to receive a radio signal from the remote unit. [6]
    • If you have a wall-mounted Wi-Fi garage opener: Press and hold the “program” button on the remote until the LED turns on. Push the button you want to use to open the door, then any other button. Press and hold the “Learn” button until the LED lights up. Continue to the next step. [7]
  5. Within 30 seconds of pressing the “Learn” button, press and hold a button on the remote. Release the button when the garage door opener light blinks or you hear 2 clicks. [8] This sends a radio signal to the motor unit. When the unit receives that signal, it will open the garage door it’s attached to.
    • If you have a wall-mounted Wi-Fi garage opener: Press the button you wanted to use to open the door that you pressed in the last step.
    • On most Liftmaster units, the light attached to the motor unit will light up for 1/2 a second to indicate that the remote’s button has been linked.
    • Repeat the previous 2 steps to link another remote to your garage door or to connect an additional garage-door motor to your remote.
    • Try not to press a button that you’ve already linked to another garage door! If you do, pressing the button may open both doors.
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Section 2 of 3:

Resetting the Wi-Fi Network & Camera

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  1. Position a ladder under the garage door motor and open the light cover on one side of the unit. Locate the black rectangular adjustment button between two arrow buttons. [9] Hold this button down for 6 seconds or until you hear 3 beeps coming from the unit. [10]
    • If the opener has a reset button on the camera’s side (Models 84504R, 84505R and 87504-267): Press and hold it for 10 seconds. The LED will turn off then flash red. [11]
    • For wall-mounted garage door openers, the black adjustment button is located under the front cover.
    • If there is an initial beep after you press the button, hold it down for 6 seconds while the up arrow button is flashing. The unit will beep 3 additional times. [12]
    • If the unit doesn’t have any existing Wi-Fi settings, you will only hear the initial beep. [13]
  2. Download the myQ app and create an account if you don’t already have one. Log in with your account details and go to the “Device” screen. Tap the + (plus) sign in the bottom right corner to add a new device. [14]
    • If you have an Android mobile device, enable the app’s location settings when it prompts you to.
  3. On the “Device Setup” screen that pops up, tap “Ceiling Installed” if your motor is mounted on the ceiling of your garage. Select “Wall Installed” if the unit is wall-mounted. [15] If your unit has a camera attached, tap “Opener with Camera.” [16]
    • If you’re using an Android device, you might not need to tap “Garage Door Opener.” Instead, the app may send you directly to the “Device Setup” page.
  4. Choose the type of wall controller that describes yours from the list below and follow the instructions to turn on its Wi-Fi setup mode. [17]
    • Wall control with a light-up screen and 4 buttons: Tap “Menu.” Using the down arrow, find “Program” and tap the side arrow to select it. Then, select “Wi-Fi Setup.”
    • Wall control with a large “LEARN” button: Lift the button cover, then press and release the “LEARN” button.
    • Wall control with one push button: Press and hold the learn button located on the side of the controller for 6 seconds. The LED under the front button will flash.
  5. In the app, tap the “Next” button. Tap the device that says “myQ-XXX” on the “Discovered” screen. If you receive a Bluetooth pairing request, tap “Pair.” If you didn’t receive a request, leave the app and go to your Wi-Fi settings. Select the network that begins with “myQ-XXX,” then return to the app and click “Next.” [18]
    • Select your home’s Wi-Fi network from the list that pops up and enter its password. Then, name your garage door opener, tap “Next,” then hit “Finish.”
    • If you’re using an Apple IOS device, the app will signal the garage door motor to beep and ask you to tap “Yes” to confirm that you hear it. Then, you can connect it to Wi-Fi.
  6. Most garage door openers require you to set up both the Wi-Fi network and the camera after resetting either. To connect your camera using the same network, tap “Ready” on the “Camera Setup” screen, then enable your Bluetooth and follow the instructions. [19]
    • To set up the camera on a different Wi-Fi network: Tap “+” in the lower right hand corner of the app and go to “Device” > “Video Solution” > “Secure View Camera” > “Ready.” Follow the instructions to add the device to the network the same way you did in the steps above. [20]
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Section 3 of 3:

When to Contact a Professional

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  1. If your garage door opener is not responding or if you’re having difficulty resetting it, consult the user manual that came with it. If that doesn’t help, locate a local LiftMaster garage door repair specialist near you who can diagnose and fix the problem. [21]
    • Contact LiftMaster via chat or call them at 817-707-1984 to help you reprogram your garage door opener. [22]
    • Check to see if the opener is still under warranty. If it is, contact the manufacturer and ask them to replace the broken unit.

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      Tips

      • Models of Liftmaster garage door opener may vary slightly from one to the next. Consult your owner’s manual for directions and illustrations specific to your unit.
      • If your garage door isn’t opening because the springs are broken, handyman Barry Zakar says not to fix them yourself. “They're really really very strong and there's a lot of tension [in them],” He says. “I would call a garage door specialist.”
      • Be careful when you’re standing on the ladder. Avoid climbing higher than you need to, and don’t lean very far to 1 side or the other or you could fall over.
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      1. https://cgi.widen.net/view/pdf/qsnufv2lx7/114-5897-000.pdf?t.download=true&u=8agqx6
      2. https://cgi.widen.net/view/pdf/qsnufv2lx7/114-5897-000.pdf?t.download=true&u=8agqx6
      3. https://support.chamberlaingroup.com/s/article/How-to-clear-the-Wi-Fi-settings-on-MyQ-Wi-Fi-product
      4. https://support.chamberlaingroup.com/s/article/How-to-clear-the-Wi-Fi-settings-on-MyQ-Wi-Fi-product
      5. https://support.chamberlaingroup.com/s/article/How-to-connect-MyQ-Wi-Fi-garage-door-opener-to-WiFi-home-network?r=450&ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1
      6. https://support.chamberlaingroup.com/s/article/How-to-connect-MyQ-Wi-Fi-garage-door-opener-to-WiFi-home-network?r=450&ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1
      7. https://support.chamberlaingroup.com/s/article/How-to-set-up-the-Garage-Door-Opener-with-Integrated-Camera-in-the-myQ-app?r=314&ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1
      8. https://support.chamberlaingroup.com/s/article/How-to-connect-MyQ-Wi-Fi-garage-door-opener-to-WiFi-home-network?r=450&ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1
      9. https://support.chamberlaingroup.com/s/article/How-to-connect-MyQ-Wi-Fi-garage-door-opener-to-WiFi-home-network?r=450&ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1
      10. https://support.chamberlaingroup.com/s/article/How-to-set-up-the-Garage-Door-Opener-with-Integrated-Camera-in-the-myQ-app?r=314&ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1
      11. https://support.chamberlaingroup.com/s/article/How-to-set-up-the-Integrated-Camera-in-the-myQ-app?r=100&ui-knowledge-components-aura-actions.KnowledgeArticleVersionCreateDraftFromOnlineAction.createDraftFromOnlineArticle=1
      12. https://www.liftmaster.com/about-liftmaster/garage-door-opener-repair-maintenance
      13. https://support.chamberlaingroup.com/s/contact-us/garage-door-opener/programming

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