A LAN cable is a type of ethernet cable that brings an internet connection to TVs and computers. If you’re having connection problems on your devices, then the problem may be a faulty LAN cable. To test the cable, plug it into an ethernet cable tester and see if it successfully transmits a signal. If you don’t have a cable tester, there are a number of other troubleshooting tests to tell if the problem is the cable or your modem.
Checking a LAN Cable
Plug one end of the LAN cable into the TX plug on an ethernet cable tester. Then, plug the other end in the RX plug. Switch on the tester and watch for lights turning on as the tester checks the cable. If none of the lights turn on, the LAN cable is bad.
Steps
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Get an ethernet cable tester. If your LAN cable doesn’t seem to be transmitting a signal, these testers can confirm if the cable is bad. [1] X Expert Source Mitch Harris
Consumer Technology Expert Expert Interview. 23 June 2021. Look online or in an electronics store for an ethernet cable tester. They usually come in 2 pieces, the main testing port and a receiver port. [2] X Research source- Read the instructions for any product you use. While cable testers are similar, different products may have different instructions.
- The cable tester may have both an insertion and receiver jack on one piece, meaning you don’t need a two-piece tester. Some other testers have both options, so you can run the cable into other rooms if you want to.
- Make sure there is a battery in the tester before you use it. Most take a 9V battery.
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Plug one end of the cable into the TX plug on the tester. This is the insertion port. Plug either end of the cable into this port until it clicks. [3] X Expert Source Mitch Harris
Consumer Technology Expert Expert Interview. 23 June 2021. This indicates that the cable is fully-connected. [4] X Research source- It doesn’t matter which end of the cable you insert into each port. Both ends are identical.
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Plug the other end into the RX receiver jack. Again, insert the end of the cable until it clicks. This completes the connection so the tester can measure the cable’s transmission. [5] X Research source
- If the tester has the TX and RX inputs on the same piece, then plug both in there. If the tester has a separate piece for the RX input, connect the cable there.
- If the tester has both options for the RX input, then you can choose which to use. Usually, a separate piece is for stretching the cable into another room to see if it transmits well over a distance.
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Turn the tester on and watch if any lights don’t activate during the cycle. Once the cables are connected, turn the tester on to begin the test. The tester will cycle through 8 positions and a ground connection, each represented by a light on the tester. [6] X Expert Source Mitch Harris
Consumer Technology Expert Expert Interview. 23 June 2021. Since the cable isn’t grounded, the ground position won’t light up. If all the other connections are good, then each position will light up. If any besides the ground don’t light up, then the cable is bad. [7] X Research source- Some testers may have a number of different modes or switches to choose from. Refer to the instruction manual for how to set the tester if it has multiple options.
- Remember when you remove the cable, press down on the notch near the plug to detach it. Don’t pull it out or you could damage the machine and cable.
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Replace the cable if any lights besides the ground don’t illuminate. If lights don’t illuminate, it indicates that the cable is not transmitting a signal. [8] X Expert Source Mitch Harris
Consumer Technology Expert Expert Interview. 23 June 2021. The cable is bad, so you’ll need a replacement. [9] X Research source- Remember that the ground position won't light up since the cable isn't grounded, so don't worry if that one doesn't illuminate.
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Check the connection signal on your computer or TV. The first indication that your ethernet cable may be faulty is a poor connection. If you’re using a computer, look on the lower righthand side of the taskbar for the connection bar. If the bar is low or you have no connection, then there may be a problem with the cable. [10] X Expert Source Mitch Harris
Consumer Technology Expert Expert Interview. 23 June 2021. If you’re using a TV, a “No Signal” message will probably appear when you turn it on. [11] X Research source- Remember that this only applies if the LAN cable is connected. If you’re using WiFi, then the problem may be with your router or modem. Confirm that your computer is signed onto the network first.
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Confirm that your cable is fully plugged in to the computer and modem. If your internet is weak or absent, there may be a problem with the physical cable connection. First, check on the computer. Push the cable in all the way. If the cable doesn’t move, it was fully-inserted. If you hear a click, then the cable wasn’t plugged in entirely. Do the same for the modem. [12] X Research source
- Your TV may also be connected to the router if it has an internet connection. Check behind the TV to confirm that the cable is plugged in properly.
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Look for a green light on the back of your modem. At the plug where the LAN cable connects, modems usually have a light indicating the signal strength. A green light indicates a good connection. Yellow or red lights indicate signal problems. If the light is not green, then check your connection or test the cable. [13] X Research source
- The green light may flash. This also indicates a good connection.
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Inspect the cable for any physical damage. Rips, kinks, or sharp bends could damage the cable and connection. If you’re having connection problems, do a physical inspection of the cable. If you see any damage, then the cable probably needs to be replaced. [14] X Research source
- LAN cables can usually bend around corners without much trouble. However, if the cable has a sharp fold, then it may have internal damage.
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Use a new LAN cable and see if the connection improves. This can help you differentiate if the problem is your cable or modem. Take a new LAN cable and plug it into your modem and device. Then wait to see if the device establishes a connection. If you successfully connect, then the problem was probably the cable. If not, then it may be your modem. [15] X Research source
- It may take a minute for the device to receive a connection when you plug the cable in. If it takes longer than 2 minutes, then there may be a problem with the modem.
- Alternatively, you could also plug the cable into another device. This will indicate if something was wrong with the first device.
Expert Q&A
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QuestionHow do I know if my LAN cable is not working?Mitch Harris is an IT Expert based in the San Francisco Bay Area. Mitch runs his own IT Consulting company called Mitch the Geek, helping individuals and businesses with home office technology, data security, remote support, and cybersecurity compliance. Mitch earned a BS in Psychology, English, and Physics and graduated Cum Laude from Northern Arizona University.Check the cable with a testing kit. With this kit, each individual copper line is tested within your cable via a series of lights. If any of these lights stay dark, you'll know that your cable isn't working.
Video
Tips
Things You’ll Need
- Ethernet cable tester
- LAN cable
- Modem
- Computer or TV
References
- ↑ Mitch Harris. Consumer Technology Expert. Expert Interview. 23 June 2021.
- ↑ https://www.techwalla.com/articles/how-to-check-if-ethernet-cable-is-faulty
- ↑ Mitch Harris. Consumer Technology Expert. Expert Interview. 23 June 2021.
- ↑ https://youtu.be/7pdJ2aVrMPQ?t=140
- ↑ https://youtu.be/7pdJ2aVrMPQ?t=150
- ↑ Mitch Harris. Consumer Technology Expert. Expert Interview. 23 June 2021.
- ↑ https://youtu.be/7pdJ2aVrMPQ?t=133
- ↑ Mitch Harris. Consumer Technology Expert. Expert Interview. 23 June 2021.
- ↑ https://youtu.be/7pdJ2aVrMPQ?t=204
- ↑ Mitch Harris. Consumer Technology Expert. Expert Interview. 23 June 2021.
- ↑ https://www.techwalla.com/articles/how-to-check-if-ethernet-cable-is-faulty
- ↑ https://www.pcworld.com/article/2835564/when-your-ethernet-wont-connect.html
- ↑ https://www.pcworld.com/article/2835564/when-your-ethernet-wont-connect.html
- ↑ https://www.techwalla.com/articles/how-to-check-if-ethernet-cable-is-faulty
- ↑ https://www.techwalla.com/articles/how-to-check-if-ethernet-cable-is-faulty