How to Whitelist an Email Address Quickly

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Prevent emails from being sent to the spam folder

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Trying to whitelist an email address? You can easily do so in the settings menu of your email client. Whitelisting an email address means that it won't be sent to the spam folder. All emails from the address will go straight to your inbox. This wikiHow guide will show you how to whitelist an email in Gmail, Microsoft Outlook, Yahoo, Apple Mail, and AOL Mail.

Things You Should Know

  • In Gmail and Yahoo, you'll need to create a filter to send certain emails directly to the inbox.
  • In Outlook, you can add email addresses to the Safe Senders List to prevent emails from getting sent to the junk folder.
  • In AOL Mail, you just need to add the email address to your contacts to whitelist it.
Method 1
Method 1 of 6:

Gmail

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  1. Go to https://mail.google.com/ . This is the official website for Gmail. [1]
    • Note that you can't create a filter in the Gmail app. This method needs to be done from the Gmail desktop website.
  2. It's a gray gear in the top right of the Gmail website.
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  4. This is a tab in the settings menu.
  6. You can enter multiple emails if needed.
  8. You're done! The email addresses you listed are now whitelisted. Emails from the address won't be sent to the Spam folder. You're ready to continue sending emails , creating new labels, and deleting spam.
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Method 2
Method 2 of 6:

Outlook (Website)

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  1. Go to https://outlook.live.com/mail/0/ . This is the official Microsoft Outlook website. [2]
  2. It's the white gear in the top right of the Outlook website.
  4. These options are in the left menu of the settings window.
  5. This will open a text box for entering in email addresses.
  6. This will add the email address to the Safe Senders List, meaning emails from the address won't be sent to the Junk folder.
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Method 3
Method 3 of 6:

Outlook (Desktop App)

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  1. This is at the top of the desktop app for Outlook.
  2. This is a person icon with a red circle icon.
  3. This is in the Junk drop-down menu.
  4. It's at the top of the "Junk Email Options" window.
  5. A new window will appear for entering an email address.
  6. This will add the email to the Safe Senders list and prevent it from being sent to the Junk folder.
  7. This is at the bottom of the "Junk Email Options" window.
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Method 4
Method 4 of 6:

Apple Mail

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  1. This is in the menu bar when the Mail app is open. This method creates a new custom rule to prevent mail from certain addresses from being sent to the Junk folder. [3]
  2. This will take you to the rules page for Apple Mail.
  4. This can be something like "Whitelist" or "Safe Senders."
  5. The following parameters will allow you to whitelist emails:
    • Select Any for the "following conditions are met" section.
    • Select From in the sending/receiving drop-down.
    • Select Ends With in the drop-down next to From .
    • Type the email address you want to whitelist in the text box next to Ends With .
    • Press the + button to add additional email addresses.
  6. This is what will prevent the email from being sent to the Junk folder:
    • Select Move Message in the "Perform the following actions" section.
    • Select Inbox as the destination folder.
  7. This will confirm the new whitelist rule.
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Method 5
Method 5 of 6:

Yahoo

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  1. Go to https://mail.yahoo.com/ . This is the official website for Yahoo mail. Log in if you aren't already. You can change your password if needed. [4]
  2. It has a blue gear icon.
  3. This will open a new window with the full settings options.
  5. This will prompt you to enter information about the new filter.
  6. This could be something like "allowed senders list."
  8. This will effectively whitelist the emails and prevent them from being sent to the spam folder.
  9. This will confirm the filter and whitelist the listed emails.
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Method 6
Method 6 of 6:

AOL

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  1. 1
    Go to https://mail.aol.com/ . This is the official website for AOL Mail. To whitelist emails, you just need to add them to your AOL contacts. [5]
  2. 2
    Click Contacts . This is in the left menu of the AOL Mail website.
  3. 3
    Click New Contact .
  4. 4
    Type in the contact information for the email address you want to whitelist.
  5. 5
    Click Add Contact . This will save the contact and whitelist the email address, preventing it from being sent to the spam folder.
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      References

      1. ↑ https://support.google.com/a/answer/60752?hl=en
      2. ↑ https://support.microsoft.com/en-us/office/add-recipients-of-my-email-messages-to-the-safe-senders-list-be1baea0-beab-4a30-b968-9004332336ce
      3. ↑ https://support.apple.com/guide/mail/use-rules-to-manage-emails-you-receive-mlhlp1017/mac
      4. ↑ https://in.help.yahoo.com/kb/SLN28071.html
      5. ↑ https://help.aol.com/articles/add-edit-or-delete-contacts-in-aol-mail

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